41 Introduction
LEXUS DEALERSHIP SERVICE
MAINTENANCE
To ensure that your vehicle receives
first-quality service and factory-
authorized parts, Lexus recommends
having maintenance performed by
an authorized Lexus dealership. To
locate your nearest authorized Lexus
dealership, log on to www.lexus.com or
contact Lexus Customer Satis faction
at (800) 255-3987.
Lexus dealership technicians are
experts in the maintenance and repair
of Lexus vehicles. They stay current on
the latest service information through
Lexus technical bulletins, service
publications and training courses.
Many are also certified through the
Lexus Commitment to Perfection
Certification Program, which requires
specialized, state-of-the-art training
as well as rigorous exams through
both Lexus and the National Institute
for Automotive Service Excellence.Additionally, when you have your
vehicle serviced at a Lexus dealership,
your service information is recorded
in the Lexus National Service
History database. This is the first
database of its kind in the automotive
industry. It can be accessed by any
Lexus dealership in the U.S. —
a great convenience if you relocate or
need to have your vehicle serviced
while traveling.
You can be confident you’re
getting the best possible service
for your vehicle when you take it
to a Lexus dealership. Don’t trust
your investment to anything less
than a team of Lexus specialists.
Maintenance and repairs not
performed by an authorized
Lexus dealership should be
performed by a qualified technician
following procedures in Lexus
service and repair publications.
