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COMPLIMENTARY SERVICES
Roadside Assistance
Lexus roadside assistance coverage
is for 48 months from your vehicle’s
in-service date, regardless of mileage.
Coverage is provided 24 hours a
day, 365 days a year, for vehicles
operated in the United States, U.S.
territories and Canada. Assistance is
administered through the American
Automobile Association.
Services Provided
•
Roadside services such as
battery jump-start, tire change,
fuel delivery, lockouts, vehicle
extrication and towing in
case of minor accident.
• Towing to the nearest Lexus
dealership (or an alternate
repair facility, if necessary).
• Assistance in locating alternate
transportation and lodging.
• Visit the Apple and Google app
stores to download the compli-
mentary Lexus Roadside app.
How to Get Help
To obtain roadside assistance,
take the following steps:
1) Call (800) 25-LEXUS
(800/255-3987).
2) Have as much of the following
information as possible:
• 17-digit Vehicle Identification
Number (VIN) found on the
vehicle registration paperwork
and on the certification label
located inside the driver’s
door jamb
• Owner’s name and
home address
• Vehicle license plate number
• Location of vehicle, including
the nearest major intersection
3) Wait at your vehicle or in a nearby
secure location for the roadside
assistance provider to arrive.
Additional Coverage
After your roadside assistance
coverage expires, you may join a
motor club created exclusively for
Lexus owners. Benefits include
roadside assistance coverage, a
trip-planning service and discounts
on travel and dining. For further
information, call (800) 25-LEXUS
(800/255-3987).
Complimentary Services
AMENITIES
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OTHER BENEFITS AND ASSISTANCE
strict requirements for training,
equipment, quality and customer
satisfaction. These repair centers
use Genuine Lexus Parts exclusively
in the repair of Lexus vehicles.
The Smart Key
Your Lexus vehicle was made with
two “Smart Keys” and an aluminum
key-number plate. Each Smart Key
includes an electronic main key that
has an integrated mechanical backup
key. The electronic key controls the
remote-entry and theft-deterrent
systems, enables the push-button
start switch and controls the engine
immobilizer. The mechanical key
can be removed from the electronic
key and used to operate the driver’s
door lock, the glove box lock and
the trunk lock (if equipped).
Replacing the Key
Your Lexus dealer can generate
replacement keys. Certain bonded/
registered locksmiths may also be able
to generate replacement keys. When
ordering a new key, bring all keys for
the vehicle to your dealership. If a
Smart Key or the key-number plate is
not available, a Lexus dealer or certain
locksmiths can obtain the key code
from a restricted-access database. These businesses can also access
a service utility to register the keys
to the vehicle if all registered keys
have been lost.
If you lock your key in your vehicle
and do not have a spare, your dealer
can make a new mechanical key
from the code on the key-number
plate. Certain bonded/registered
locksmiths may also be able to
generate a replacement mechanical
key. If a Lexus dealer is not available,
please refer to www.aloa.org to find
a bonded/registered locksmith who
performs high-security key service.
Keeping the Key Safe
Replacing a Smart Key may be costly.
We advise you to keep a spare
Smart Key and the key-number
plate in a safe place. If you record
the key number in more than one
place, do not record it in a way
that can be easily identified and
associated with the vehicle. For
example, don’t leave the number
somewhere that can be accessed
by a valet. It is wise to keep a copy
of the key number outside of
the vehicle.
Other Benefits and Assistance
AMENITIES
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EXPLANATION OF MAINTENANCE ITEMS
MAINTENANCE
Scheduled Maintenance Log
Cabin Air Filter
Replace at specified intervals. More
frequent replacement may be required
when driving in dusty conditions,
heavy traffic areas, urban areas, desert
areas or dirt roads. Refer to your
Owner’s Manual for service details.
Differential Oil
Inspect each differential component for
signs of leakage. If you discover any
leakage, have it repaired immediately
by a qualified technician. Refer to your
Owner’s Manual for fluid specifications.
Drive Belt
Inspect for cracks, excessive wear
and oiliness. Check the belt tension
and adjust if necessary. Replace the
belt if it is damaged.
Driver’s Floor Mat
•
Only use the driver’s floor mat
de signed specifically for the model
and model year of your vehicle,
such as Lexus Genuine floor mats.
• Always properly secure the
driver’s floor mat using the
retaining hooks.
• Never install another floor mat
on top of the existing driver’s
floor mat.
• Never install the driver’s floor
mat upside down.
Engine Air Filter
Check for excessive dirt, damage
and oiliness. Replace if necessary.
Engine Coolant
When inspecting, visually check
the engine coolant level on the
see-through reservoir. Add coolant
as necessary. When replacing,
drain the cooling system and refill
with coolant. Always use Genuine
Toyota Super Long-Life Coolant
or similar high-quality non-silicate,
non-amine, non-nitrate, non-borate
ethylene-glycol coolant with long-life
hybrid organic acid technology
(i.e., a combination of low phosphates
and organic acids). Check that the
radiator is not blocked with leaves,
dirt or insects and clean if necessary.
Also check the hose connection for
cor rosion and condition of installation.
A qualified technician should perform
these operations.
Note: Initial replacement is at
120 months/100,000 miles.
Replace every 60 months/
50,000 miles thereafter.