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36
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts. However, Lexus
recommends using only Genuine
Lexus Parts when you need to replace
a part on your vehicle. Like all Lexus
products, Genuine Lexus Parts are
built to the highest standards of
quality, durability and performance.
They are also designed to fit your
vehicle’s exact specifications.
Your Lexus dealership maintains an
extensive inventory of Genuine Lexus
Parts to meet your vehicle service
needs. And because it is linked elec-
tronically to Lexus Parts Distribution
Centers, the dealership has quick
access to any parts it may not have
in stock.
Genuine Lexus Parts are covered
by their own warranty (see your
dealer for details) or the remainder
of any applicable New Vehicle
Limited Warranty, whichever is longer.
Non-Genuine Lexus Parts, or
any damage or failures resulting
from their use, are not covered
by any Lexus warranty.
REPLACEMENT PARTS
Your Responsibilities
OPERATION AND MAINTENANCE
WARRANTY
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37
In the United States,
U.S. Territories and Canada
To obtain warranty service in the
United States, U.S. territories or
Canada, take your vehicle to an
authorized Lexus dealership. If your
vehicle cannot be driven, contact
your nearest Lexus dealership for
towing assistance. You do not have to
pay for towing to the nearest Lexus
dealership if your vehicle is inoperable
due to failure of a warranted part.
Outside the United States,
U.S. Territories and Canada
If you are using your vehicle outside
the United States, U.S. territories and
Canada and need warranty service,
contact a local Lexus dealership.
Please note, however, that your
vehicle may not be repaired free
of charge because the local Lexus
distributor may have no obligation
to provide warranty service for your
vehicle, and/or your vehicle may
not comply with local regulatory
or environmental requirements.If your vehicle is inoperable or unsafe
to drive and there is no Lexus dealer-
ship reasonably available to make
repairs, you may perform the repairs
yourself or have them performed by
another automotive service provider.
Lexus will reimburse you for any of the
repairs that are covered by warranty.
EMERGENCY REPAIRS BY GEOGRAPHIC
REGION
Your Responsibilities
OBTAINING WARRANTY SERVICE
WARRANTY
Lexus recommends having
maintenance and repairs for
your vehicle performed by an
authorized Lexus dealership.
To locate your nearest authorized
Lexus dealership, log on to
www.lexus.com or contact
Lexus Customer Satisfaction
at (800) 255-3987.
Maintenance and repairs not
performed by an authorized
Lexus dealership should be
performed by a qualified technician
following procedures in Lexus
service and repair publications.
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38
To receive reimbursement, present to
an authorized Lexus dealership your
paid repair invoices and any parts
that were removed from the vehicle.
You will be reimbursed for warranted
parts at the manufacturer’s suggested
retail price and warranted labor at a
geographically appropriate hourly rate
multiplied by Lexus’ recommended
time allowance for the repair.
If your vehicle requires emergency
repair, Lexus assumes no liability
for subsequent failures caused
by improper repairs or the use of
non-Genuine Lexus Parts unless you
have the vehicle properly repaired
in a timely manner. To ensure that
warranty coverage remains intact,
have your vehicle inspected by an
authorized Lexus dealership as soon
as possible after an emergency repair.
Your Responsibilities
OBTAINING WARRANTY SERVICE
WARRANTY
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39 Introduction
THE IMPORTANCE OF SCHEDULED MAINTENANCE
MAINTENANCE
Regular maintenance is essential
to obtaining the highest level of
performance, safety and reliability
from your Lexus. It can also enhance
your vehicle’s resale value. This section
of the Warranty and Services Guide is
designed to help you make sure your
vehicle receives proper and timely
maintenance. It includes factory-
recommended maintenance guidelines
as well as logs in which to document
your vehicle’s maintenance history.
In addition to scheduled maintenance,
your Lexus requires ongoing
general maintenance such as fluid
checks and visual inspections. These
procedures are listed on pages 42–43
of this booklet and described in detail
in the “Maintenance” section of the
Owner’s Manual.It is especially important to check
your vehicle’s engine oil once a
month and to regularly replace
the engine oil and oil filter. Failure
to do so can cause oil starvation
and/or oil gelling, which can
result in severe damage to your
vehicle and require costly repairs
that are not covered by the New
Vehicle Limited Warranty.
With proper maintenance and
care, your vehicle will last longer
and deliver more dependable,
economical performance. Follow
this booklet’s recommendations
and you’ll enjoy maximum reliability
and peace of mind from your
Lexus for many years to come.
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74
INDEX
Keys..............................................................................8
Lexus Personalized Settings................................................1, 4, 45
Loaner vehicle....................................................................5
Maintenance
As related to warranty coverage ..........................25, 29, 31, 35, 40
Complimentary first and second services ..........................4, 45–46
Explanation of maintenance items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68–71
General maintenance and inspections ................................42–43
Importance of maintenance ............................................... 39
Maintenance intervals..................................................... 44
Scheduled maintenance log...........................................48–67
Where to obtain maintenance.......................inside front cover, 35, 41
Nuts and bolts on chassis.............................................. 48–67,* 70
Oil change ............................................................ 48–67,* 70
Owner responsibilities .........................................25, 29, 31, 35–38
Parts replacement................................................7, 16, 25, 32, 36
Pre-delivery service...............................................................1
Quality control ...................................................................7
Rack-and-pinion assembly ............................................ 48–67,* 70
Road test .............................................................. 48–67,* 70
Roadside assistance ............................................................1, 6
Service agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Service history ...................................................................7
Smog-check tests .......................................................... 26, 32
Spark plugs..............................................................55, 63, 71
*See scheduled maintenance log for maintenance interval.