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■Services
Subscribers have the following Safety Connect services available:
● Automatic Collision Notification
*
In case of either airbag deployment or severe rear-end collision, the system is designed
to automatically call the response center. The responding agent receives the vehicle’s
location and attempts to speak with the vehicle occupants to assess the level of emer-
gency. If the occupants are unable to communicate, the agent automatically treats the
call as an emergency, contacts the nearest emergency services provider to describe the
situation, and requests that assistance be sent to the location.
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities to assist them in
locating and recovering the vehicle. After filing a police report, call the Safety Connect
response center at 1-800-25-LEXUS (1-800-255-3987) and follow the prompts for
Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehicle, Safety-Con-
nect-equipped vehicle location data may, under certain circumstances, be shared with
third parties to locate your vehicle. Further information is available at Lexus.com.
● Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to reach the Safety
Connect response center. The answering agent will determine your vehicle’s location,
assess the emergency, and dispatch the necessary assistance required. If you accidentally press the “SOS” button, tell the response-center agent that you are
not experiencing an emergency.
● Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already included warranty-based
Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect response-center
agent, who can help with a wide range of needs, such as: towing, flat tire, fuel delivery, etc.
For a description of the Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at Lexus.com.
■ Subscription
After you have signed the Telematics Subscription Service Agreement and are enrolled,
you can begin receiving services.
A variety of subscription terms are available. Contact your Lexus dealer, call
1-800-25-LEXUS (1-800-255-3987) or push the “SOS” button in your vehicle for fur-
ther subscription details.
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