
528
ES350_300h_OM_OM33B36U_(U)
7-1. Maintenance and care
NOTICE
■Cleaning detergents
●Do not use the following types of detergent, as they may discolor the vehicle inte-
rior or cause streaks or damage to painted surfaces:
• Non-seat portions: Organic substances such as benzene or gasoline, alkalineor acidic solutions, dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alcohol
●Do not use polish wax or polish cleaner. The instrument panel’s or other interior
part’s painted surface may be damaged.
■Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces:
●Remove any dust or dirt from leather surfaces immediately.
●Do not expose the vehicle to direct sunlight for extended periods of time. Park
the vehicle in the shade, especially during summer.
●Do not place items made of vinyl, plastic, or containing wax on the upholstery, as
they may stick to the leather surface if the vehicle interior heats up significantly.
■Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes into
contact with electrical components such as the audio system above or under the
floor of the vehicle. Water may also cause the body to rust.
■When cleaning the inside of the windshield (vehicles with LDA [Lane Departure
Alert] and Automatic High Beam)
Be careful not to touch the camera sensor ( →P. 2 7 9 ) .
If the camera is accidentally scratched or hit, LDA and Automatic High Beam sys-
tem may not operate properly or may cause a malfunction.
■Cleaning the inside of the rear window
●Do not use glass cleaner to clean the rear window, as this may cause damage to
the rear window defogger heater wires or antenna. Use a cloth dampened with
lukewarm water to gently wipe the window clean. Wipe the window in strokes
running parallel to the heater wires or antenna.
●Be careful not to scratch or damage the heater wires or antenna.

554
ES350_300h_OM_OM33B36U_(U)
7-3. Do-it-yourself maintenance
■Coolant selection
Only use “Toyota Super Long Life Coolant” or a similar high quality ethylene glycol
based non-silicate, non-amine, non-nitrite, and non-borate coolant with long-life
hybrid organic acid technology.
U.S.A.:
“Toyota Super Long Life Coolant” is a mixture of 50% coolant and 50% deionized
water. (Minimum temperature: -31 °F [-35 °C])
Canada:
“Toyota Super Long Life Coolant” is a mixture of 55% coolant and 45% deionized
water. (Minimum temperature: -44 °F [-42 °C])
For more details about coolant, contact your Lexus dealer.
■If the coolant level drops within a short time of replenishing
Visually check the radiator, hoses, engine/power control unit coolant reservoir caps,
drain cock and water pump.
If you cannot find a leak, have your Lexus dealer test the cap and check for leaks in
the cooling system.
CAUTION
■When the engine
Do not remove the engine/power control unit coolant reservoir cap or the radiator
cap.
The cooling system may be under pressure and may spray hot coolant if the cap is
removed, causing serious injuries, such as burns.
NOTICE
■When adding coolant
Coolant is neither plain water nor straight antifreeze. The correct mixture of water
and antifreeze must be used to provide proper lubrication, corrosion protection
and cooling. Be sure to read the antifreeze or coolant label.
■If you spill coolant
Be sure to wash it off with water to prevent it from damaging parts or paint.

556
ES350_300h_OM_OM33B36U_(U)
7-3. Do-it-yourself maintenance
■Checking fluid level
The brake fluid level should be between the “MAX” and “MIN” lines on
the tank.
■Adding fluid
Make sure to check the fluid type and prepare the necessary item.
■Brake fluid can absorb moisture from the air
Excess moisture in the brake fluid can cause a dangerous loss of braking efficiency.
Use only newly opened brake fluid.
Brake fluid
XGasoline vehicles XHybrid vehicles
Fluid typeFMVSS No.116 DOT 3 or SAE J1703 brake fluid
Items Clean funnel
CAUTION
■When filling the reservoir
Take care as brake fluid can harm your hands and eyes and damage painted sur-
faces. If fluid gets on your hands or in your eyes, flush the affected area with clean
water immediately. If you still experience discomfort, see a doctor.

ES350_300h_OM_OM33B36U_(U)
5617-3. Do-it-yourself maintenance
7
Maintenance and care
If any washer does not work or the
warning message appears on the
multi-information display, the
washer tank may be empty. Add
washer fluid.
Wa s h e r f l u i d
CAUTION
■When adding washer fluid
Do not add washer fluid when the engine
etc.
NOTICE
■Do not use any fluid other than washer fluid
Do not use soapy water or engine antifreeze instead of washer fluid.
Doing so may cause streaking on the vehicle’s painted surfaces.
■Diluting washer fluid
Dilute washer fluid with water as necessary.
Refer to the freezing temperatures listed on the label of the washer fluid bottle.

6818-2. Steps to take in an emergency
ES350_300h_OM_OM33B36U_(U)
8
When trouble arises
Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the pos-
itive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery terminal
on the second vehicle.
Connect the clamp at the other end of the negative cable to a solid,
stationary, unpainted metallic point away from the 12-volt battery
and any moving parts, as shown in the illustration.
Start the engine of the second ve hicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Open and close any of the doors of your vehicle with the “START STOP
ENGINE” switch off.
Maintain the engine speed of the second vehicle and start the engine of
your vehicle by turning the “START STOP ENGINE” switch to IGNI-
TION ON mode.
Once the vehicle’s engine has started, remove the jumper cables in the
exact reverse order from which they were connected.
Once the engine starts, have the vehicle inspected at your Lexus dealer as
soon as possible.
■Starting the engine when the 12-volt battery is discharged
The engine cannot be started by push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the engine is off.
●Turn off any unnecessary electrical components when the vehicle is running at a
low speed for an extended period, such as in heavy traffic.
1
2
3
4
3
4
5
6

6828-2. Steps to take in an emergency
ES350_300h_OM_OM33B36U_(U)
■Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of certain elec-
trical appliances. If the vehicle is left for a long time, the 12-volt battery may dis-
charge, and the engine may be unable to start. (The 12-volt battery recharges
automatically during driving.)
■When recharging or replacing the 12-volt battery
●Make sure that the key is not inside the vehicle when recharging or replacing the
12-volt battery. The key may be locked in the vehicle if the alarm is activated.
(→ P. 8 9 )
●In some cases, it may not be possible to unlock the doors using the smart access
system with push-button start when the 12-volt battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.
●The engine may not start on the first attempt after the 12-volt battery has recharged
but will start normally after the second attempt. This is not a malfunction.
●The “START STOP ENGINE” switch mode is memorized by the vehicle. When the
12-volt battery is reconnected, the system will return to the mode it was in before
the 12-volt battery was discharged. Before disconnecting the 12-volt battery, turn
the “START STOP ENGINE” switch off.
If you are unsure what mode the “START STOP ENGINE” switch was in before the
12-volt battery discharged, be especially careful when reconnecting the 12-volt
battery.
CAUTION
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flammable
gas that may be emitted from the 12-volt battery:
●Make sure each jumper cable is connected to the correct terminal and that it is
not unintentionally in contact with any other than the intended terminal.
●Do not allow the other end of the jumper cable connected to the “+” terminal to
come into contact with any other parts or metal surfaces in the area, such as
brackets or unpainted metal.
●Do not allow the + and - clamps of the jumper cables to come into contact with
each other.
●Do not smoke, use matches, cigarette lighters or allow open flame near the 12-
volt battery.

6858-2. Steps to take in an emergency
ES350_300h_OM_OM33B36U_(U)
8
When trouble arises
Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the pos-
itive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery terminal
on the second vehicle.
Connect the clamp at the other end of the negative cable to a solid,
stationary, unpainted metallic point away from the 12-volt battery
and any moving parts, as shown in the illustration.
Start the engine of the second ve hicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Open and close any of the doors of your vehicle with the “POWER”
switch off.
Maintain the engine speed of the second vehicle and start the hybrid
system of your vehicle by turning the “POWER” switch to ON mode.
Make sure the “READY” indicator comes on. If the indicator does not
come on, contact your Lexus dealer.
Once the hybrid system has started, remove the jumper cables in the
exact reverse order from which they were connected.
Once the hybrid system starts, have the vehicle inspected at your Lexus
dealer as soon as possible.1
2
3
4
3
4
5
6
7

6878-2. Steps to take in an emergency
ES350_300h_OM_OM33B36U_(U)
8
When trouble arises
CAUTION
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flammable
gas that may be emitted from the 12-volt battery:
●Make sure each jumper cable is connected to the correct terminal and that it is
not unintentionally in contact with any other than the intended terminal.
●Do not allow the other end of the jumper cable connected to the “+” terminal to
come into contact with any other parts or metal surfaces in the area, such as
brackets or unpainted metal.
●Do not allow the + and - clamps of the jumper cables to come into contact with
each other.
●Do not smoke, use matches, cigarette lighters or allow open flame near the 12-
volt battery.
■12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte, while
related parts contain lead and lead compounds. Observe the following precau-
tions when handling the 12-volt battery:
●When working with the 12-volt battery, always wear safety glasses and take care
not to allow any 12-volt battery fluids (acid) to come into contact with skin, cloth-
ing or the vehicle body.
●Do not lean over the 12-volt battery.
●In the event that 12-volt battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention can be
received.
●Always wash your hands after handling the 12-volt battery support, terminals, and
other battery-related parts.
●Do not allow children near the 12-volt battery.
■After recharging the 12-volt battery
Have the 12-volt battery inspected at your Lexus dealer as soon as possible.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt battery
to emit a malodorous gas, which may be detrimental to the health of passengers.
■When replacing the 12-volt battery
→P. 5 6 5