Page 621 of 784
6218-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
8
When trouble arises
Gasoline vehicles: Enter the vehicle being towed and start the engine.
If the engine does not start, turn the “START STOP ENGINE” switch to IGNI-
TION ON mode
Hybrid vehicles: Enter the vehicle being towed and start the hybrid sys-
tem.
If the hybrid system does not start, turn the “POWER” switch to ON mode.
Shift the shift position to N and release the parking brake.
When the shift lever cannot be shifted: P. 6 76
■While towing
If the engine is not running , the power assist for the brakes
and steering will not func tion, making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. ( P. 6 6 0 )
6
7
Page 622 of 784

6228-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place exces-
sive stress on the eyelet, cables or chains. The towing eyelet, cables or chains may
become damaged, broken debris may hit people and cause serious damage.
●Do not turn the “START STOP ENGINE” <“POWER”> switch off.
This may lead to an accident as the front wheels will be locked by the parking lock.
■Installing towing eyelet to the vehicle
Make sure that towing eyel et is installed securely.
If not securely installed, towing eyelets may come loose during towing.
Gasoline vehicles: Be sure to transport the
vehicle with the front wheels raised or with all
four wheels raised off the ground.
If the vehicle is towed with the front wheels
contacting the ground, the drivetrain and
related parts may be damaged.
Hybrid vehicles: Be sure to transport the
vehicle with the front wheels raised or with all
four wheels raised off the ground. If the vehi-
cle is towed with the front wheels contacting
the ground, the drivetrain and related parts
may be damaged or electricity generated by
the operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.
Page 623 of 784
6238-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
When raising the vehicle, ensure adequate ground clearance for towing at the
opposite end of the raised vehicle. Without adequate clearance, the vehicle could
be damaged while being towed.
■To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Page 660 of 784
6608-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
Vehicles with a compact spare tire
Location of the spare tire, jack and tools
Jack handle
Towing eyelet
JackWheel nut wrench
Spare tire
Screwdriver1
2
3
4
5
6
Page 661 of 784
6618-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
8
When trouble arises
Vehicles with a full-size spare tire
Towing eyelet
Wheel nut wrench
JackJack handle
Screwdriver
Spare tire1
2
3
4
5
6
Page 698 of 784
6988-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
CAUTION
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the surround-
ing area is clear to avoid striking other vehicles, objects or people. The vehicle may
also lunge forward or lunge back suddenly as it becomes free. Use extreme cau-
tion.
■When shifting the shift lever
Be careful not to shift the shift leve r with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause an
accident resulting in death or serious injury.
NOTICE
■To avoid damaging the transm ission and other components
●Avoid spinning the front wheels and depressing the accelerator pedal more than
necessary.
●If the vehicle remains stuck even after these procedures are performed, the vehi-
cle may require towing to be freed.
Page 781 of 784

781Alphabetical index
ES350_300h_OM_OM33B99U_(U)
TiresChains......................................................343
Checking............................................... 566
If you have a flat tire ......................... 659
Inflation pressure .................................. 712
Information ............................................. 718
Replacing .............................................. 659
Rotating tires ....................................... 566
Size .............................................................. 712
Snow tires ..............................................345
Spare tire ............................................... 659
Tire inflation pressure display function ................................................. 105
Tire pressure warning system .....567
Warning light ...................................... 630
Warning message ............................ 650
Tools........................................................... 660
Top tether strap........................................ 69
Total load capacity ............................... 202
Towing Dinghy towing .....................................204
Emergency towing..............................617
Towing eyelet...................................... 620
Trailer towing ...................................... 203
TRAC (Traction Control) ...................313
Traction battery (hybrid battery) .......77
Traction motor (electric motor) .........77
Transmission Automatic transmission .................. 222
Driving mode select switch ............. 311
Hybrid transmission.......................... 226
If the shift lever cannot be shifted from P ...................................676
Trip information...................................... 103
Trip meters ..................................................97 Trunk
Internal trunk release lever ............. 152
Jam protection function..................... 151
Luggage security system................ 150
Open trunk warning message.... 642
Power trunk opener and closer ...149
Smart access system with push-button start....................128
Trunk closer switch............................ 150
Trunk easy closer ................................. 151
Trunk features..................................... 488
Trunk handle ......................................... 150
Trunk light................................................. 151
Trunk opener main switch ............. 150
Trunk opener switch ..........................149
Trunk storage extension ................498
Wireless remote control....................141
Trunk light Trunk light................................................. 151
Wattage ................................................... 714
Turn signal lights Replacing light bulbs ..........604, 608
Turn signal lever ................................. 230
Wattage ................................................... 714
USB memory
*...................................... 359
U
*: For vehicles with a navigation system, refer to the
“NAVIGATION SYSTEM OWNER’S MANUAL”.