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New Vehicle Limited Warranty10
•Note: All vehicle dimensions and measurements are
made solely at the discretion of the manufacturer or
are required by federal regulation and are not
warranted to be suitable for you or anyone who uses
your vehicle.
Normal Deterioration
•Replacement or repair of parts intended to wear
including the friction wear parts of the brakes,
including brake pads and shoes, belts, clutch linings,
filters, wiper blades, bulbs, fuses, and other wear and
consumable items.
•Surface corrosion on any part other than the body
sheet metal panels forming the exterior appearance
of a Kia Vehicle.
Normal Maintenance
•Normal maintenance services such as: cleaning and
polishing, minor adjustments, lubrication, oil/fluid
changes, filters, anti- freeze coolant replenishment,
wheel alignment and tire rotation unless such services
are performed as part of a covered warrantable repair.
•Normal maintenance items including but not limited
to belts, filters, wiper blades, and bulbs are not
warranted. However, as a matter of policy, Kia willrepair or replace such maintenance items of a new
vehicle during the vehicle’s initial ownership period,
but only up to the first service interval or 12
months/12,000 miles, whichever comes first.
•Maintenance services described as “Scheduled
Maintenance Services”, “Owner Maintenance
Services” or “Appearance Care” in your Owner ’s
Manual.
Altered Mileage
•Any repair of a Kia Vehicle on which the odometer
has been altered or on which the actual mileage
cannot be reasonably determined.
(When replacing the speedometer, the “Speedo-
meter Replacement Record” on the inside front
cover of this manual must be filled in by an
Authorized EV Kia Dealer).
Extra Expenses and Damages
•Any economic loss or other incidental, special,
consequential, or exemplary damages. This includes,
without limitation, payment for loss of use of the
Kia Vehicle, lodging, car rentals, travel costs, loss of
pay and any other expenses or damages.
Page 19 of 99

Replacement Parts and
Accessories Limited Warranty18
•Accessories
A Kia Accessory installed by Kia or an
Authorized EV Kia Dealer on a new vehicle at
the time of, or prior to the vehicle’s date of
delivery to the original retail purchaser, or the
date the vehicle is first put into service, is
covered under the New Vehicle Limited
W arranty and is limited to 60 months from the
date of original retail delivery date of first use, or
60,000 miles, whichever comes first.
A Kia Accessory installed by an Authorized EV
Kia Dealer after the vehicle was delivered to the
original retail purchaser or first put into service
shall be warranted for the greater of (1) the
duration of the New Vehicle Limited Warranty or
(2) 12 months or 12,000 miles from the date of
purchase or installation.
Kia Genuine AM/FM Radios, satellite radios,
CD players or other audio equipment purchased
after the vehicle is first put into service are
covered for 12 months/unlimited miles.
A Kia Genuine Air Conditioning System
installed by an Authorized EV Kia Dealer after
the vehicle is first put into service is covered for
12 months/12,000 miles, whichever comes first, or the remainder of the New Vehicle Limited
W
arranty, whichever is greater, from the date of
installation. A Kia Genuine Air Conditioning
System purchased over the counter is warranted
for 12 months/unlimited miles.
What Is Not Covered
•Damage or corrosion due to such factors as
accidents, negligence, improper repairs or
adjustments, misuse, alterations or collision.
•Damage or surface corrosion from environment
such as acid rain, airborne fallout (chemicals, tree
sap), stones, salt, road hazards, hail, wind storm,
lightning, floods and other acts of God.
•Normal wear, tear or deterioration such as
discoloration, fading, deformation, etc.
•Air conditioner refrigerant charge after the first
12 months, unless replenished as part of a
warranty repair.
•Replacement parts or accessories installed on a
Kia Vehicle in which the odometer has been
altered, or on which the actual mileage cannot be
readily determined.
Page 28 of 99
27
Consumer Affairs Procedures
To assist you the Consumer Assistance Center will ask for the following in\
formation:
•Y our name, address and telephone number
•V ehicle identification number(on dashboard and on label installed on the\
driver ’s door).
• Date of purchase
• Current odometer reading
•Y our Kia dealership’s name
Or you can write to Kia with the above information at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
STEP 3 :
In the event that you believe Kia has been unable to satisfactorily addr\
ess the concern, a special alternative resolution
program called AUTO LINE is available to you. This independent agency is run by the Counci\
l of Better Business
Bureaus and is provided at no cost to you. You may contact them at:
AUTO LINE
Council of Better Business Bureaus 3033 Wilson Blvd. Suite 600 Arlington, VA 22201800-955-5100