2015 KIA SOUL EV Warranty and Consumer Information Guide

48Indiana Consumer Notice
IMPORTANT : If this vehicle is defective, you may be entitled under state law \
to a replacement or refund.NOTICE
INDIANA LAW REQUIRES YOU TO USE A CERTIFIED ARBITRATION PROGRAM BEFORE SUING THE
MANUFACTURER OVER NEW CAR WARRANTY DISPUTES.
F AILURE TO ARBITRATE YOUR CLAIM MAY PRECLUDE YOU FROM MAINTAINING A LAWSUIT
UNDER
24-5-13-19.
Should you seek a replacement or refund under the Indiana Lemon Law, you must use the BBB AUTOLINE prior to
initiating court action.
BBB AUTOLINE is a third-party complaint resolution service administrated by the\
Coucil of Better Business Bureaus.
For additional information about the BBB AUTOLINE, review Pages 27-28 on this book or contact Kia at the address
or toll-free number indicated below;
Consumer Assistance Center Kia Motors America,Inc. P.O. Box 52410
Irvine,CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF INDIANA

49
Iowa Consumer Notice
“THE PURCHASER OR LESSEE OF THIS VEHICLE IS PROTECTED UNDER THE WARRANTY
PROVISIONS OF 1991 IOWA ACTS HOUSE FILE, 566, COMMONLY REFERRED TO AS THE “LEMON
LAW” IF THIS VEHICLE FAILS TO CONFORM TO THE MANUFACTURER’S EXPRESS WARRANTY
DURING THE TERM OF THE WARRANTY, THE FIRST TWO YEARS OF OWNERSHIP OR THE FIRST
24,000 MILES, WHICHEVER EXPIRES FIRST, AND THE NONCONFORMITY SUBSTANTIALLY IMPAIRS
THE VEHICLE, YOU MAY QUALIFY FOR A REFUND OR REPLACEMENT OF THIS VEHICLE. CONTACT
THE MANUFACTURER OF THE VEHICLE IF YOU BELIEVE THE VEHICLE FAILS TO CONFORM TO THE
MANUFACTURER’S EXPRESS WARRANTY. FOR FURTHER INFORMATION REGARDING YOUR RIGHTS
AND OBLIGATIONS UNDER LEMON LAW, CONTACT THE CONSUMER PROTECTION DIVISION OF THE
IOWA ATTORNEY GENERAL’S OFFICE AT: CONSUMER PROTECTION DIVISION, HOOVER STATE
OFFICE BUILDING, DES MOINES, IOWA 50319 OR CALL (515) 281-5926.”
To contact the manufacturer, call or write to:
Consumer Assistance Center
Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a comp\
laint resolution service
administered by the Council of Better Business Bureaus. Should you seek \
a repurchase or replacement under your state
Lemon Law, you must use BBB AutoLine prior to initiating any court action.
For additional information about BBB AUTO LINE, review Pages 27-28 of this book or contact Kia at the address or\
toll free number indicated above.
NOTICE TO CONSUMERS STATE OF IOWA

50Iowa Consumer Notice
In addition, in order to seek remedies under your state Lemon Law you mu\
st first:1) notify Kia at the address above, by certified mail, registered mail or o\
vernight service of the problem with your vehicle, and
2) provide Kia an opportunity to repair it
Should you have any concerns or questions regarding your Kia after you h\
ave contacted your local Kia dealer, please
contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)

51
Kansas Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle. Should you
seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to initiating court
action. BBB AUTO LINE is a third-party arbitration service administered by the Council \
of Better Business Bureaus.
However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need not use BBB AUTO
LINE.
For additional information about BBB AUTO LINE, review Pages 27-28 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below, by
certified mail, of the problem with your vehicle.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance CenterKia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF KANSAS

52Kentucky Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle. Should you
seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to initiating court
action. BBB AUTO LINE is a third-party arbitration service administered by the Council \
of Better Business Bureaus.
However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need not use BBB AUTO
LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 27-28 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below, by
mail, of the problem with your vehicle.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance CenterKia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF KENTUCKY

53
Louisiana Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle. Should you
seek a replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to initiating court
action. BBB AUTO LINE is a third-party arbitration service administered by the Council \
of Better Business Bureaus.
However, if you choose to seek other remedies that are not under your state Lem\
on Law, you need not use BBB AUTO
LINE.
For additional information about BBB AUTO LINE, review Pages 27-28 of this book or contact Kia at the address or\
toll free number indicated below.
Consumer Assistance CenterKia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF LOUISIANA

54Maine Consumer Notice
LEMON LAW INFORMATION: IF YOU HAVE SERIOUS PROBLEMS WITH THIS VEHICLE.The Maine
“Lemon Law” (10 M.R.S.A. Sec’s. 1161-1169) provides protection for consumer buyers or lessees who have seriou\
s
problems with their new vehicle.
UNDER THE LEMON LAW, YOU MAY HAVE A RIGHT TO A REFUND OR REPLACEMENT OF \
THE
VEHICLE IF:
1) There is a defect(s) which substantially impairs the use, safety, or value of the vehicle, AND
2) The defect(s) still exists or has recurred after either:
A. three or more repair attempts for the same defect, two or more which mus\
t be by the same dealer, or
B. being out of service by reason of repair for any combination of defects \
for a cumulative total of 15 ormore business days,
AND
3) This unrepaired defect(s) happened within the Lemon Law’s term of protection: the manufacturer’s expresswarranties, or the three year period following the delivery date of the \
vehicle to the original consumer buyer
or lessee, or during the first 18,000 miles of operation, whichever come\
s first,
AND
4) You notified the manufacturer that you wanted a refund or replacement veh\
icle and you gave the manufacturerone final repair attempt of no more than 7 business days.
FOR THIS VEHICLE YOU MUST NOTIFY THE
FOLLOWING PERSON OF THE DEFECTS AND THE RIGHT TO MAKE A FINAL REPAIR:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
Send this final repair letter by certified mail with a receipt, and keep\
a copy for your records.
IF THE MANUFACTURER DOES NOT REFUND OR REPLACE THE VEHICLE AFTER THESE L\
EMON LAW
STANDARDS HAVE BEEN MET, YOU HAVE A RIGHT TO HAVE YOUR CASE ARBITRATED B\
Y THE STATE.
NOTICE TO CONSUMERS STATE OF MAINE

55
Maine Consumer Notice
This state-run arbitration is different from any manufacturer-sponsored program to which you may also be entitled.
Under the state program you will be sent a decision within 45 days of wh\
en you request for arbitration is accepted.
THIS SHEET PROVIDES ONLY A SUMMARY OF YOUR RIGHTS
To request arbitration or to get further information, contact:
Attorney General’s Lemon Law Arbitration Program
Consumer & Antitrust Division6 State House StationAugusta, ME 04333 (207) 626-8849
Should you seek a replacement or repurchase of your vehicle under the Ma\
ine Lemon Law, you must first resort to
BBB AUTO LINE or arbitration through the state-run program prior to initiating \
court action. BBB AUTO LINE is a
third-party arbitration service administered by the Council of Better Bu\
siness Bureaus. However, if you choose to seek
other remedies that are not under the Maine Lemon Law, you need not use BBB AUTO LINE.
For additional information about BBB AUTO LINE, review Pages 27-28 of this book or contact Kia at the address or\
toll-free number indicated below.
Consumer Assistance CenterKia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)