Page 25 of 636
NOTE:Driving at speeds 5 mph (8 km/h) and above
disables the system from responding to all RKE transmit-
ter buttons for all RKE transmitters.To Unlock The Doors And Liftgate
Push and release the UNLOCK button on the RKE
transmitter once to unlock the driver’s door or twice
within five seconds to unlock all doors and liftgate. The
turn signal lights will flash to acknowledge the unlock
signal. The illuminated entry system will also turn on.
If the vehicle is equipped with Passive Entry, refer to
“Keyless Enter-N-Go™” in “Things To Know Before
Starting Your Vehicle” for further information.
1st Press Of Key Fob Unlocks
This feature lets you program the system to unlock either
the driver’s door or all doors on the first push of the
UNLOCK button on the RKE transmitter. To change the
current setting, refer to “Uconnect® Settings” in “Under-
standing Your Instrument Panel” for further information.
Keyless Enter-N-Go™ Fob
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 23
Page 38 of 636

NOTE:For emergency exit from the rear seats when the
Child-Protection Door Lock System is engaged, manually
raise the door lock knob to the unlocked position, roll
down the window, and open the door using the outside
door handle.
KEYLESS ENTER-N-GO™
The Passive Entry system is an enhancement to the
vehicle’s Remote Keyless Entry (RKE) system and a
feature of Keyless Enter-N-Go™. This feature allows you
to lock and unlock the vehicle’s door(s) without having to
push the RKE transmitter lock or unlock buttons.
NOTE:
•Passive Entry may be programmed ON/OFF. Refer to
“Uconnect® Settings”in “Understanding Your Instru-
ment Panel” for further information.•If the vehicle is unlocked by Passive Entry and no door
goes ajar within 60 seconds, the vehicle will re-lock
and if equipped will arm the security alarm.
•If wearing gloves on your hands, or if it has been
raining on the Passive Entry door handle, the unlock
sensitivity can be affected, resulting in a slower re-
sponse time.
To Unlock From The Driver’s Side:
With a valid Passive Entry RKE transmitter within 5 ft
(1.5 m) of the driver’s door handle, grab the driver’s front
door handle to unlock the driver’s door automatically.
The interior door panel lock knob will raise when the
door is unlocked.
36 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
Page 50 of 636

NOTE:
•In the event of a power malfunction to the liftgate, an
emergency liftgate latch release can be used to open
the liftgate. The emergency liftgate latch release can be
accessed through a snap-in cover located on the lift-
gate trim panel.
•If liftgate is left open for an extended period of time,
the liftgate may need to be closed manually to reset
power liftgate functionality.
WARNING!
During power operation, personal injury or cargo
damage may occur. Ensure the liftgate travel path is
clear. Make sure the liftgate is closed and latched
before driving away.NOTE:
•The power liftgate buttons will not operate if the
vehicle is in gear or the vehicle speed is above 0 mph
(0 km/h).
•The power liftgate will not operate in temperatures
below 22°F ( 30°C) or temperatures above 150°F
(65°C). Be sure to remove any buildup of snow or ice
from the liftgate before pushing any of the power
liftgate switches.
•If anything obstructs the power liftgate while it is
closing or opening, the liftgate will automatically
reverse to the closed or open position, provided it
meets sufficient resistance.
•There are also pinch sensors attached to the side of the
liftgate. Light pressure anywhere along these strips
will cause the liftgate to return to the open position.
48 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
Page 125 of 636

NOTE:The ASSIST and 9–1–1 features operate through
the Uconnect® Access service. These buttons will only
operate as long as your Uconnect® Access service is
active. Refer to your “Uconnect® System supplement
manual” for further information.
ASSIST Call
The ASSIST Button is used to automatically connect you
to any one of the following support centers:
•Roadside Assistance – If you get a flat tire, or need a
tow, just push the Assist button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
•Uconnect® Access Customer Care – In-vehicle support
for Uconnect® Access and Uconnect® Access Via
Mobile features.•Vehicle Customer Care – Total support for all other
vehicle issues.
9-1-1 Call
1. Push the 9-1-1 Call button on the Rearview Mirror.
NOTE:In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, push the 9-1-1 Call button on the
Rearview Mirror or press the cancellation button on the
Phone Screen. Termination of the 9-1-1 Call will turn off
the green LED light on the Rearview Mirror.
2. The LED light located between the Assist and 9-1-1
buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 123
Page 128 of 636

9-1-1 Call System Limitations
Vehicles sold in Canada and MexicoDO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
•The Rearview Mirror light located between the Assist
and 9-1-1 buttons will continuously be illuminated
red.
•The Phone Screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”
•An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
•The Occupant Restraint Control module turns on
the Air Bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi-
nated, the air bag system may not be working
properly and the 9-1-1 system may not be able to
send a signal to a 9-1-1 operator. If the Air Bag
Warning Light is illuminated, have an authorized
dealer service the ORC system immediately.
126 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 150 of 636

WARNING!
•Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use, exhaus-
tion or other physical condition must exercise care
when using the seat heater. It may cause burns
even at low temperatures, especially if used for
long periods of time.
•Do not place anything on the seat or seatback that
insulates against heat, such as a blanket or cushion.
This may cause the seat heater to overheat. Sitting
in a seat that has been overheated could cause
serious burns due to the increased surface tempera-
ture of the seat.
Front Heated Seats
The front heated seats control buttons are located within
the climate or controls screen of the touchscreen.You can choose from HI, LO or OFF heat settings. The
indicator lights in each switch indicate the level of heat in
use. Two indicator lights will illuminate for HI, one for
LO and none for OFF.
•Press the heated seat button
once to turn the HI
setting ON.
•Press the heated seat buttona second time to turn
the LO setting ON.
•Press the heated seat buttona third time to turn
the heating elements OFF.
If the HI-level setting is selected, the system will auto-
matically switch to LO-level after approximately 60 min-
utes of continuous operation. At that time, the display
will change from HI to LO, indicating the change. The
LO-level setting will turn OFF automatically after ap-
proximately 45 minutes.
148 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 153 of 636

air through fine perforations in the seat cover to help
keep the driver and front passenger cooler in higher
ambient temperatures. The fans operate at two speeds,
HI and LO.
The front ventilated seats control buttons are located
within the Uconnect® system. You can gain access to the
control buttons through the climate screen or the controls
screen.
•Press the ventilated seat button
once to choose HI.
•Press the ventilated seat buttona second time to
choose LO.
•Press the ventilated seat buttona third time to
turn the ventilated seat OFF.
NOTE:The engine must be running for the ventilated
seats to operate.Vehicles Equipped With Remote Start
On models that are equipped with remote start, the
ventilated seats can be programed to come on during a
remote start.
This feature can be programmed through the Uconnect®
system. Refer to “Uconnect® Settings” in “Understand-
ing Your Instrument Panel” for further information.
Head Restraints
Head restraints are designed to reduce the risk of injury
by restricting head movement in the event of a rear-
impact. Head restraints should be adjusted so that the top
of the head restraint is located above the top of your ear.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 151
Page 161 of 636
NOTE:Your vehicle is equipped with two RKE trans-
mitters, one RKE transmitter can be linked to memory
position 1 and the other transmitter can be linked to
memory position 2.
The memory seat switch is located on the driver ’s door
trim panel. The switch consists of three buttons:
•The (S) button, which is used to activate the memory
save function.
•The (1) and (2) buttons which are used to recall either
of two pre-programmed memory profiles.
Programming The Memory Feature
NOTE:To create a new memory profile, perform the
following:
1. Cycle the vehicles ignition to the ON/RUN position
(Do not start the engine).
Memory Seat Switch
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 159