2015 INFINITI Q50 service schedule

2
new system features
INFINITI Connection™* (if so equipped)
INFINITI Connection™ combines personalized
convenience, concierge settings and personal security
features to compliment the Total Ownership Experience.
For more details on INFINITI Connection or to enroll your
vehicle, please visit www.Infiniticonnection.com
or call 855-444-7244.
Available services include:

INFINITI Personal Assistant – To access INFINITI Personal Assistant, select “Connect to
Voice Menu” from the INFINITI Connection menu or touch the

key on the map screen.
At the voice prompt, say “INFINITI Personal Assistant” to be connected.
•
Your INFINITI Personal Assistant can send destination information directly to your vehicle.
•
Automatic Collision Notification – In case of air bag deployment, a signal is sent
containing the vehicle location and customer information to a Response Specialist who
notifies the proper authorities.

Emergency Call – This service provides emergency
assistance by connecting the subscriber to an
INFINITI Connection Specialist.
•
In case of an emergency, press the in-vehicle

telematics SOS button

1.
•
A Response Specialist will provide assistance based
on the situation described by the

vehicle’s occupant.

Enhanced Roadside Assistance – Roadside Assistance can be accessed by touching
the INFINITI Connection key on the Info menu or the
key on the map screen or by

pressing the SOS button
1.
•
This service allows subscribers to receive assistance for a non-emergency incident, such

as towing, or a third party response.
•
If warranted, Roadside Assistance may also be used in conjunction with the Emergency

Assistance service by pressing the SOS button

1.

My Schedule – Access your personal online Google Calendar™, hear details read via text-to-
speech** and select a location as a destination via the Navigation System.

Report Stolen Vehicle – A Response Specialist will attempt to obtain location information
from a reported stolen vehicle and provide that information to local law enforcement
agencies to assist in the recovery of your stolen vehicle.

Remote Door Lock/Unlock – Remotely access your vehicle via an INFINITI Connection
Response Specialist or designated website to remotely lock or unlock your vehicle.

Alarm Notification – This system will notify you when the factory-installed vehicle alarm
system has been activated.
*INFINITI Connection™ is only available on vehicles equipped with an optional INFINITI Connection™ subscription service.
**Laws in some communities may restrict the use of text-to-speech. Check local regulations before using this feature.
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Scheduled Maintenance Notification – Receive scheduled maintenance notifications based
on mileage data provided by your vehicle.

Maintenance Alert – Receive notification of a vehicle system malfunction that triggers
instrument panel warning lights.

Destination Assistance – Receive point-of-interest assistance via a guided IVR (Interactive
Voice Response) or a Response Specialist by pressing the
key on the map screen or the
INFINITI Connection™ web portal.

Destination Send-to-Vehicle – Find and download point-of-interest information from
Google Maps™. To access, go to the INFINITI Connection menu and select “Sync All
Information Feeds”. Then go to the feeds menu page and download the desired
destination information.

Connected Search – Select “Connected Search” from the Destination menu on the vehicle’s
Navigation System to conduct a point-of-interest search within a certain distance of the
vehicle’s location.

Drive Zone – Monitor the movement of your vehicle within a specified region. Set up
boundaries in the Monitoring section of the INFINITI Connection web portal.

Max Speed Alert – Set up a maximum speed on the INFINITI Connection web portal. You will
receive notifications if your vehicle exceeds the maximum speed setting.


Mobile Information Service – Receive the latest news headlines, stock quotes and sports

scores by setting up preferences on the Mobile Information Service page in the INFINITI
Connection web portal.

Valet Alert – Use Valet Alert to set up a 0.2-mile radius around your vehicle.
• Activate alerts by pressing the “Connect to Voice Menu” button on the INFINITI
Connection screen or by pressing the
key on the map screen.
• At the prompt, say “Valet Alert” and then “Activate” or “Deactivate”.
For more information, refer to the “Viewing technical information (section 7)” of your Navigation System Owner’s Manual.
Main Interface Switches Overview
1 AUDIO – Press to navigate to the main audio
screen. From here, all of the audio functions can
be accessed.
2 MENU – Press to navigate to the main menu screen.
From here, there is access to the navigation functions
and all the applications, including the settings application.
3 CLIMATE – Press to navigate to the CLIMATE controls screen. From here, you have access to
climate control, heated steering wheel and heated seat functions.
For more information, refer to the “Getting Started (section 2)” of your InTouch Owner’s Manual.
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This Quick Reference Guide is intended to provide an overview of some of the unique features of your new vehicle.
Please see your Owner’s Manual for important safety information and system operation limitations. Features and
equipment in your vehicle may vary depending on model, trim level, options selected, order, date of production,
region or availability. Therefore, you may find information about features or equipment that are not included or
installed on your vehicle.
All information, specifications and illustrations in this Quick Reference Guide are those in effect at the time of
printing. INFINITI reserves the right to change specifications, performance, design or component suppliers
without notice and without obligation. From time to time, INFINITI may update or revise this Quick Reference
Guide to provide owners with the most accurate information currently available. Please carefully read and
retain, with this Quick Reference Guide, all revision updates sent to you by INFINITI to ensure you have access
to accurate and up-to-date information regarding your vehicle. Current versions of vehicle Quick Reference
Guides, Owner’s Manuals and any updates can also be found in the Owner section of the INFINITI website at
https://owners.infinitiusa.com/iowners/navigation/manualsAndGuides. If you have questions concerning any
information in your Owner’s Manual, contact INFINITI Client Support (see contact information listed above).
Printing: August 2015 (05) / QR15EA 0V37U2 / Printed in USA
To view detailed instructional videos,
go to www.infinitiownersinfo.mobi/2015/q50
or snap this barcode with an appropriate
barcode reader.
Below is a list of helpful resources that can be used to learn more about the vehicle’s systems
and feature operations.
•
Vehicle Owner’s Manual
• Infiniti Client Support

1-800-662-6200
Support is always available if your Infiniti retailer
cannot assist you or you would like to provide
Infiniti directly with comments or questions.

•
Infiniti Roadside Assistance 1-800-662-6200 (option 1)
As part of the Infiniti Total Ownership
Experience
®, Roadside Assistance is
available to you, 24 hours a day 365 days a
year, for emergency roadside assistance.
• Infiniti Elite® Extended Protection
Program 1-800-662-6200
Infiniti Elite® Assurance Products provide
you with quality long-term protection
and enhanced peace of mind.
•
Infinti Personal Assistant 1-888-774-1411
www.infinitipersonalassistant.com
Infiniti Personal Assistant
™ provides Infiniti
owners 24-hour access to an entire team
of professional live personal assistants.
•
Infiniti Financial Services Client Support 1-800-627-4437
For client support with your Infiniti
Financial Services loan or lease.

• Infiniti Financial Services
www.infinitifinance.com
Use the IFS Online Account Manager to check
your account status, schedule recurring
payments and access important forms.

• Owner Portal
1-855-444-7244
www.owners.InfinitiUSA.com/iowners
Your Infiniti Owner Portal account contains
your personal preferences, vehicle information
and links to key vehicle features and services.
• Infiniti Connection™ 1-800-334-7858
www.InfintiUSA.com/intouch/connection
The suite of digital alerts and remote
services are your direct link to personal
security, convenience and confidence.

• SiriusXM
1-888-601-6296
For support with your SiriusXM subscription.

• Infiniti USA.com
www.InfinitiUSA.com/bluetooth
Reference this site for a list of compatible
phones and instruction on how to
pair your phone to your vehicle.

•
Infiniti Electronic Quick Reference Guide (use Quick Response (QR) code or URL below)

Helpful Resources
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