2015 Hyundai Santa Fe Sport emergency towing

What to do in an emergency
Road warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
• Hazard warning flasher . . . . . . . . . . . . . . . . . . . . . . . . 6-2
In case of an emergency while driving . . . . . . . . . . 6-3
• If the engine stalls at a crossroad or crossing. . . . . . . 6-3
• If you have a flat tire while driving . . . . . . . . . . . . . . . 6-3
• If engine stalls while driving . . . . . . . . . . . . . . . . . . . . 6-3
If the engine does not start . . . . . . . . . . . . . . . . . . . 6-4
• If engine doesn’t turn over or turns over slowly . . . . 6-4
• If engine turns over normally but does not start . . . . 6-4
Emergency starting . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
• Jump starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
• Push-starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
If the engine overheats . . . . . . . . . . . . . . . . . . . . . . . 6-8
If you have a flat tire . . . . . . . . . . . . . . . . . . . . . . . . 6-9
• Jack and tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
• Removing and storing the spare tire . . . . . . . . . . . . . 6-10
• Changing tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
• Use of temporary compact spare tire . . . . . . . . . . . . 6-16
• Jack Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
• Towing service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
• Removable towing hook . . . . . . . . . . . . . . . . . . . . . . . 6-20
• Emergency towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
Basic troubleshooting guide . . . . . . . . . . . . . . . . . 6-23
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65
What to do in an emergency
EMERGENCY STARTING
Connect cables in numerical order
and disconnect in reverse order.
Jump starting
Jump starting can be dangerous if
done incorrectly. Therefore, to avoid
harm to yourself or damage to your
vehicle or battery, follow the jump
starting procedures. If in doubt, we
strongly recommend that you have a
technician or towing service jump
start your vehicle.
CAUTION
Use only a 12-volt jumper sys-
tem. You can damage a 12-volt
starting motor, ignition system,
and other electrical parts
beyond repair by use of a 24-volt
power supply (either two 12-volt
batteries in series or a 24-volt
motor generator set).
WARNING - Battery
• Keep all flames or sparks
away from the battery. The
battery produces hydrogen
gas which may explode if
exposed to flame or sparks.
If these instructions are not fol-
lowed exactly, serious personal
injury and damage to the vehi-
cle may occur! If you are not
sure how to follow this proce-
dure, seek qualified assis-
tance. Automobile batteries
contain sulfuric acid. This is
poisonous and highly corro-
sive. When jump starting, wear
protective glasses and be care-
ful not to get acid on yourself,
your clothing or on the car.
• Do not attempt to jump start
the vehicle if the discharged
battery is frozen or if the elec-
trolyte level is low; the battery
may rupture or explode.
1VQA4001
Jumper Cables
Booster
battery

619
What to do in an emergency
TOWING
Towing service
If emergency towing is necessary,
we recommend having it done by an
authorized HYUNDAI dealer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.
For trailer towing guidelines informa-
tion, refer to "Trailer towing" in chap-
ter 5.On AWD vehicles, your vehicle must
be towed with a wheel lift and dollies
or flatbed equipment with all the
wheels off the ground.
On 2WD vehicles, it is acceptable to
tow the vehicle with the rear wheels
on the ground (without dollies) and
the front wheels off the ground.
If any of the loaded wheels or sus-
pension components are damaged
or the vehicle is being towed with the
front wheels on the ground, use a
towing dolly under the front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
OXM069028dolly
A
B
C
CAUTION
• Do not tow with sling-type
equipment. Use wheel lift or
flatbed equipment.
• Do not tow the vehicle back-
wards with the front wheels on
the ground as this may cause
damage to the vehicle.
CAUTION
The AWD vehicle should never
be towed with the wheels on the
ground. This can cause serious
damage to the transaxle or the
AWD system.
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OCM054034

What to do in an emergency
20 6
When towing your vehicle in an
emergency without wheel dollies :
1. Set the ignition switch in the ACC
position.
2. Place the shift lever in N (Neutral).
3. Release the parking brake.Removable towing hook
(if equipped)
1. Open the talegate, and remove the
towing hook from the tool case.
2. Remove the hole cover pressing
the lower part of the cover on the
bumper.
3. Install the towing hook by turning it
clockwise into the hole until it is
fully secured.
4. Remove the towing hook and
install the cover after use.
Emergency towing (if equipped)
If towing is necessary, we recom-
mend you to have it done by an
authorized HYUNDAI dealer or a
commercial tow truck service.
CAUTION
Failure to place the transaxle
shift lever in N (Neutral) may
cause internal damage to the
transaxle.
ODM062013
■Rear
ODM062015
■Rear

621
What to do in an emergency
If towing service is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook attached to the front (or
under the rear) of the vehicle.
Use extreme caution when towing the
vehicle. A driver must be in the vehi-
cle to steer it and operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speeds.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.
• Do not use the tow hooks to pull a
vehicle out of mud, sand or other
conditions from which the vehicle
cannot be driven out under its own
power.
• Avoid towing a vehicle heavier than
the vehicle doing the towing.
• The drivers of both vehicles should
communicate with each other fre-
quently.• Before emergency towing, check
that the hook is not broken or dam-
aged.
• Fasten the towing cable or chain
securely to the hook.
• Do not jerk the hook. Apply steady
and even force.
• To avoid damaging the hook, do not
pull from the side or at a vertical
angle. Always pull straight ahead.CAUTION
• Attach a towing strap to the
tow hook.
• Using a portion of the vehicle
other than the tow hooks for
towing may damage the body
of your vehicle.
• Use only a cable or chain
specifically intended for use
in towing vehicles. Securely
fasten the cable or chain to
the towing hook provided.
WARNING
Use extreme caution when tow-
ing the vehicle.
• Avoid sudden starts or erratic
driving maneuvers which
would place excessive stress
on the emergency towing hook
and towing cable or chain. The
hook and towing cable or
chain may break and cause
serious injury or damage.
• If the disabled vehicle cannot
be moved, do not forcibly con-
tinue the towing. Contact an
authorized HYUNDAI dealer or
a commercial tow truck serv-
ice for assistance.
• Tow the vehicle as straight
ahead as possible.
• Keep away from the vehicle
during towing.

What to do in an emergency
22 6
Emergency towing precautions
• Turn the ignition switch to ACC so
the steering wheel isn’t locked.
• Place the transaxle shift lever in N
(Neutral).
• Release the parking bake.
• Press the brake pedal with more
force than normal since you will
have reduced brake performance.
• More steering effort will be
required because the power steer-
ing system will be disabled.
• If you are driving down a long hill,
the brakes may overheat and brake
performance will be reduced. Stop
often and let the brakes cool off.CAUTION - Automatic
transaxle
• If the car is being towed with all
four wheels on the ground, it
can be towed only from the
front. Be sure that the transaxle
is in neutral. Be sure the steer-
ing is unlocked by placing the
ignition switch in the ACC posi-
tion. A driver must be in the
towed vehicle to operate the
steering and brakes.
• To avoid serious damage to
the automatic transaxle, limit
the vehicle speed to 15 km/h
(10 mph) and drive less than
1.5 km (1 mile) when towing.
• Before towing, check under
your vehicle for leaking auto-
matic transaxle fluid. If the
automatic transaxle fluid is
leaking, a flatbed equipment
or towing dolly must be used.