Connecting to SYNC Services Using
the Touchscreen
If your vehicle is equipped with
Navigation, press the
Information button.
If your vehicle is not equipped with
Navigation, press the green tab on your
touchscreen.
1. Select Connect to Services to initiate
an outgoing call to SYNC Services
using your phone.
2. Once connected, follow the voice prompts to request your desired
Service, such as "Traffic" or
"Directions". You can also say, "What
are my choices?" to receive a list of
available services from which to
choose.
3. Say, "Services" to return to the Services
main menu or for help, say, "Help".
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say "Directions" or "Business search".
To find the closest business or type of
business to your current location, just
say "Business search" and then
"Search near me". If you need further
assistance in finding a location you can
say "Operator" at any time within a
Directions or Business search to speak
with a live operator. The system may
prompt you to speak with an operator
when it has difficulty matching your
voice request. The live operator can
assist you by searching for businesses
by name or by category, residential addresses by street address or by
name or specific street intersections.
Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
Destination. After the route download
is finished, the phone call automatically
ends.
If your vehicle is not equipped with
Navigation:
• Turn-by-turn directions appear in the
information display, in the status bar
of your touchscreen system and on the
SYNC Services screen. You also receive
driving instructions from audible
prompts.
• When on an active route, you can
select
Route Summary or Route
Status using the touchscreen controls
or voice commands to view the Route
Summary Turn List or the Route
Status ETA. You can also turn voice
guidance on or off, cancel the route or
update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
delivers a new route to your vehicle.
If your vehicle is equipped with Navigation,
SYNC Services downloads your requested
destination to the navigation system. The
navigation system then calculates the
route and provides driving instructions.
See Navigation (page 404
).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone button on the steering wheel.
2. Say "Good-bye" from the SYNC Services main menu.
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SYNC Services Quick Tips
Action and Description
Message
You can personalize your Services feature to provide quicker
access to your most used or favorite information. You can
save address points, such as work or home. You can also save
favorite information like sports teams, for example Detroit
Lions, or a news category. You can learn more about
personalization by logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to SYNC
Services) to interrupt a voice prompt or an audio clip (such
as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled
cellular phone number, not your VIN (Vehicle Identification
Number). You can pair and connect your phone to any vehicle
equipped with SYNC Services and continue enjoying your
personalized services.
Portable
SYNC Services Voice Commands When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands:
Services Voice command
Cancel route
Navigation voice off
Navigation voice on
Next turn
Route status
Route summary Voice command
Services
Update route
Help
Sirius Travel Link (If Equipped) WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. 398
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Note:
This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report If you want to run a report by using the
touchscreen, select:
Message
Apps
Vehicle Health Report You can also run a vehicle health
report by voice command.
Press the voice button and when
prompted say: Voice command
vehicle [health] report
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
NAVIGATION
Note: The navigation SD card must be in
the SD card slot to operate the navigation
system. If you need a replacement SD card,
see an authorized dealer.
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During route guidance, you can press the
talking bubble icon that appears in the
upper right navigation corner (green bar)
if you want the system to repeat route
guidance information. When the system
repeats the last guidance instruction, it
updates the distance to the next guidance
instruction, since it detects when the
vehicle is moving.
Point of Interest (POI) Categories
Main categories
Message
Food/Drink & Dining
Travel & Transportation
Financial
Emergency
Community
Health & Medicine
Automotive
Shopping
Entertainment & Arts
Recreation & Sports
Government
Domestic Services
Subcategories Message
Restaurant
Golf
Parking
Home & Garden
Personal Care Services Message
Auto Dealership
Govt Office
Public Transit
Education
To expand these listings, press the + in
front of the listing.
The system also allows you to sort
alphabetically, by distance or by cityseekr
listings (if available).
cityseekr
Note: cityseekr point of interest (POI)
information is limited to approximately 912
cities (881 in the United States, 20 in
Canada and 11 in Mexico). cityseekr, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of interest,
the location and information appear, such
as address and phone number. If cityseekr
lists the point of interest, more information
is available, such as a brief description,
check-in and checkout times or restaurant
hours.
Press More Information for a longer
review, a list of services and facilities, the
average room or meal price as well as the
website. This screen displays the point of
interest icon such as:
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Press Add to program an entry. Once you
make a selection, the system tries to avoid
the area(s) if possible for all routes. To
delete a selection, choose the listing on
the screen. When the screen changes to
Avoid Areas Edit
, you can press Delete
at the bottom right of the screen.
Map Mode
Press the green bar in the upper right area
of the touchscreen to view map mode. Map
mode shows advanced viewing comprised
of both 2D city maps as well as 3D
landmarks (when available).
2D city maps show detailed outlines of
buildings, visible land use and land
elements and detailed railway
infrastructure for the most essential cities
around the globe. These maps also contain
features, such as town blocks, building
footprints and railways.
3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourist value. The 3D
landmarks appear in 3D map mode only.
Coverage varies and improves with
updated map releases. Change the appearance of the map display
by repeatedly pressing the arrow button in
the upper left corner of the screen. It
toggles between three different map
modes: Heading up, North up and 3D. Heading up (2D map)
always
shows the direction of forward
travel to be upward on the screen.
This view is available for map
scales up to 2.5 miles (4 kilometers). The
system remembers this setting for larger
map scales, but shows the map in North
up only. If the scale returns below this level,
the system restores Heading up. North up (2D map) always shows
the northern direction to be
upward on the screen.
3D map mode
provides an
elevated perspective of the map.
This viewing angle can be adjusted
and the map can be rotated 180
degrees by touching the map twice, and
then dragging your finger along the shaded
bar with arrows at the bottom of the map.
View
switches between full map, street
list and exit view in route guidance.
Menu
displays a pop-up box that allows
direct access to navigation settings,
View/Edit Route, SIRIUS Travel Link,
Guidance Mute and Cancel Route. Press the speaker button on the
map to mute route guidance.
When the light on the button
illuminates, the feature is on. The speaker
button appears on the map only when
route guidance is active. Re-center the map by pressing
this icon whenever you scroll the
map away from your vehicle
’s
current location.
Auto Zoom
Press the green bar to access map mode,
then select the + or - zoom button to bring
up the zoom level and Auto buttons on the
touchscreen. When you press Auto, Auto
Zoom turns on and Auto displays in the
bottom left corner of the screen in the map
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Set as Dest
Touch this button to select a scrolled
location on the map as your destination.
You may scroll the map by pressing your
index finger on the map display. When you
reach the desired location, simply let go
and then touch Set as Dest.
Set as Waypoint
Touch this button to set the current
location as a waypoint.
Save to Favorites
Touch this button to save the current
location to your favorites.
POI Icons
Touch this button to select icons to display
on the map. You can select up to three
icons to display on the map at the same
time. Turn these
ON or OFF.
Cancel Route
Touch this button to cancel the active
route.
View/Edit Route When a Route is
Active
Subcategories Message
View Route
Edit Destination/Waypoints
Edit Turn List
Detour
Edit Route Preferences
Edit Traffic Preferences
Cancel Route Nokia is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
Nokia by going to
http://mapreporter.navteq.com. Nokia
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-866-4NAVTEQ
(1-866-462-8837) or going to
www.navigation.com/sync. You need to
specify the make and model of your vehicle
to determine if there is an update available.
Navigation Voice Commands
When in navigation mode, press
the voice button on the steering
wheel controls. After the tone,
say any of the following commands:
Navigation system voice commands Voice command
1
Cancel next waypoint
1
Cancel route
2
Destination
Destination
Destination
Destination favorites
Destination home
Destination intersection
Destination nearest
Destination nearest POI
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Locking and Unlocking.................................54
Automatic Locking............................................... 57
Automatic Re-Locking........................................ 57
Automatic Unlocking........................................... 57
Configurable Unlocking..................................... 58
Locking..................................................................... 54
Locking and Unlocking Confirmation...........54
Locking and Unlocking the Doors From Inside.................................................................... 54
One-Stage Unlocking......................................... 58
Opening and Closing the Double Rear Doors.................................................................... 55
Opening and Closing the Sliding Door.........55
Rear Emergency Exit............................................ 57
Two-Stage Unlocking......................................... 58
Unlocking................................................................ 54
Zone Re-Locking.................................................. 58
Locks...................................................................54
Lug Nuts See: Changing a Road Wheel....................... 256
M
Maintenance.................................................200 General Information......................................... 200
Manual Climate Control..............................90
Manu
al Seats...................................................97
A
djusting the Armrest........................................ 98
Adjusting the Lumbar Support........................ 97
Moving the Seat Backward or Forward............................................................... 97
Recline Adjustment............................................. 97
Media Hub......................................................298
Message Center See: Information Displays................................. 79
Mirrors See: Heated Windows and Mirrors................93
See: Windows and Mirrors................................ 70
Mobile Communications Equipment........11
Motorcraft Parts - 3.2L Power Stroke Diesel............................................................269
Motorcraft Parts - 3.5L...............................267
Motorcraft Parts - 3.7L..............................268
MyFord Touch ™
...........................................349
General Information......................................... 349
MyKey Troubleshooting
...............................52
MyKey ™.............................................................47
Principle of Operation......................................... 47N
Navigation.....................................................404
cityseekr............................................................... 406
Map Mode............................................................ 409
Navigation Map Updates.................................. 411
Navigation Voice Commands......................... 411
Point of Interest (POI) Categories..............406
Quick-touch Buttons........................................ 410
Setting a Destination....................................... 405
Setting Your Navigation Preferences.........407
Normal Scheduled Maintenance
..........436
Intelligent Oil-Life Monitor® (Vehicles with
a 3.2L, 3.5L and 3.7L Engine)....................436
Normal Maintenance Intervals..................... 437
O
Oil Check See: Engine Oil Check...................................... 204
Opening and Closing the Hood.............200 Closing the Hood................................................ 201
Opening the Hood............................................ 200
Ordering Additional Owner's Literature......................................................185
Obtaining a French Owner ’s Manual..........185
Overhead Console.......................................
105
Overhead Storage Compartments..............105
P
Parking Aid
......................................................143
Switching the Parking Aid System
Off....................................................................... 144
Parking Aids....................................................
143
Principle of Operation....................................... 143
Parking Brake.................................................
138
Center Parking Brake......................................... 138
Passive Anti-Theft System.........................59 SecuriLock®........................................................... 59
PATS See: Passive Anti-Theft System.....................59
Perchlorate........................................................10
Personalized Settings..................................83 Measure Units........................................................ 83
Switching Chimes Off or On............................ 83
454 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Index