
SYNC Mobile App Voice Commands
The following voice commands are always available:
Action and Description
Voice command
SYNC prompts you to say the name of an app to start it on
SYNC.
Mobile Apps
SYNC lists all of the currently available mobile apps.
List mobile apps
SYNC searches your connected mobile device for SYNC-
compatible mobile apps.
Find New Apps
At any time you can say the name of a mobile app to start
the mobile app on SYNC.
SYNC lists the available voice commands for the specified
app if the app is running on SYNC.
help
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.
When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
• To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position. •
To allow your vehicle to provide
location information, including: GPS
and speed.
• To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app.
330 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 SYNC™

If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts
where fitted or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 33). Important information
regarding airbag deployment is in this
chapter.
See
Roadside Emergencies (page 176).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On If your vehicle is equipped with
Navigation, touch the I (Information)
button to access these features. If your
vehicle is not equipped with
Navigation, touch the corner of the
touchscreen with the green tab. Then
select:
Message
Apps
911 Assist
On You can also access 911 Assist by
pressing the Setting icon and then
selecting:
Message
Settings
Phone
911 Assist
You can also select:
Help
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
402 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 MyFord Touch
™E142608 E142607

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs (except in California).
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Belts and hoses.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States, provided
by a network of participating authorized
Ford Motor Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
432 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014Extended Service Plan (ESP)

Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstruc-
tions. Clean if necessary.
Cooling system fluid level and coolant
strength.
Door weatherstrips for wear. Lubricate if
necessary.
Hinges, latches and outside locks for
correct operation. Lubricate if necessary.
Parking brake for correct operation.
Safety belts and seat latches for wear
and function.
Safety warning lamps (brake, ABS, airbag
and safety belt) for operation.
Washer spray and wiper operation. Clean
or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running
correctly, it is important to have the
systems on your vehicle checked regularly.
This can help identify potential issues and
prevent major problems. We recommend
having the following multi-point inspection
performed at every scheduled
maintenance interval to help make sure
your vehicle keeps running correctly. Multi-point inspection
Accessory drive belt(s).
Battery performance.
Engine air filter.
Exhaust system. Multi-point inspection
Exterior lamps and hazard warning
system operation.
Fluid levels *
; fill if necessary.
For oil and fluid leaks.
Horn operation.
Radiator, cooler, heater and A/C hoses.
Suspension component for leaks or
damage.
Steering and linkage.
Tires (including spare) for wear and
correct pressure **
.
Windshield for cracks, chips or pits.
Washer spray and wiper operation.
* Brake, coolant recovery reservoir,
automatic transmission, power steering (if
equipped with hydraulic power assist
steering) and window washer.
** If your vehicle is equipped with a
temporary mobility kit, check the tire
sealant expiration Use By date on the
canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
435 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Scheduled Maintenance

Other maintenance items
1
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 4
Change automatic transmission fluid and filter.
Every 150000 miles
(240000 km) Change rear axle fluid.
Replace accessory drive belt(s).
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Replace early if indicated by per Water In Fuel warning lamp. See Warning Lamps and
Indicators (page 75).
3 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
4 After initial inspection, inspect every other oil change until replaced.
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
3.2L, 3.5L and 3.7L Engines
If you operate your vehicle primarily in any
of the f
ollowing conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the oil
change required message appearing in the
information display.
•
Example 1
: The message appears at
28750 mi (46,270 km). Perform the
30000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message does not
appear, but the odometer reads
30000 mi (48,000 km)
(for example,
the Intelligent Oil-Life Monitor was
reset at
25000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Scheduled
Maintenance chart.
As required
Inspect and lubricate U-joints.
Inspect frequently,
service as required
See axle maintenance items under Exceptions.
438Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Scheduled Maintenance

A
A/C
See: Climate Control.......................................... 89
About This Manual...........................................7 Protecting the Environment................................ 7
ABS See: Brakes............................................................ 137
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 137
Accessories.....................................................414 Exterior Style........................................................ 414
Interior Style......................................................... 414
Lifestyle.................................................................. 414
Peace of Mind...................................................... 414
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps..........................215 Horizontal Aim Adjustment............................ 216
Vertical Aim Adjustment.................................. 215
Adjusting the Steering Wheel....................61
Airbag Disposal...............................................43
Air Conditioning See: Climate Control.......................................... 89
Air Vents............................................................89 Center Air Vents.................................................... 89
Side Air Vent.......................................................... 90
Alarm See: Anti-Theft Alarm........................................ 60
Anti-Theft Alarm...........................................60 Alarm System....................................................... 60
Arming the Alarm................................................ 60
Disarming the Alarm.......................................... 60
Triggering the Alarm........................................... 60
Appendices.....................................................416
Audible Warnings and Indicators..............77
Airbag Secondary Warning................................ 77
Door Ajar................................................................... 77
Exterior Lamps On............................................... 78
Gearshift Lever not in Park (P)........................78
Key in Ignition......................................................... 78
Parking Brake On.................................................. 78
Safety Belt Minder............................................... 78
Audio Control - Vehicles With: Touchscreen Display..................................62 Audio Control - Vehicles Without:
Touchscreen Display...................................61
Seek, Next or Previous........................................ 62
Audio Input Jack...........................................297
Audio System................................................282 General Information......................................... 282
Audio Troubleshooting
..............................299
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio.............................290
A
udio Unit - Vehicles With: AM/FM/CD/
SYNC.............................................................288
Audio Unit - Vehicles With: AM/ FM...................................................................283
A
UX Button.......................................................... 286
Clock Button........................................................ 285
Menu Button....................................................... 286
Sound Button..................................................... 286
Station Preset Buttons.................................... 286
Station Tuning Buttons................................... 285
Audio Unit - Vehicles With: Premium AM/FM/CD.................................................286
Autolamps........................................................67 Windshield Wiper Activated Rain
Lights.................................................................... 67
Automatic Transmission
............................133
Brake-Shift Interlock......................................... 135
Hints on Driving with an Automatic Transmission................................................... 135
Understanding the Gearshift Lever Positions of the Automatic
Transmission................................................... 133
Automatic Transmission Fluid Check............................................................209
Autowipers.......................................................64
Auxiliary Power Points................................103 A
C Power Point................................................... 103
Auxiliary Power Point Locations...................103
Auxiliary Switches........................................
415
B
Bonnet Lock See: Opening and Closing the Hood.........200
Booster Seats..................................................22 Types of Booster Seats...................................... 22
Bottle Holder
..................................................105
Brake Fluid Check.........................................210
44
9 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Index

Brakes................................................................137
General Information........................................... 137
Breaking-In......................................................173
Bulb Specification Chart............................221
C
California Proposition 65.............................10
C
apacities and Specifications - 3.2L
Power Stroke Diesel.................................278
Capacities............................................................. 278
Specifications...................................................... 279
Capacities and Specifications - 3.5L..................................................................271
Capacities.............................................................. 271
Specifications...................................................... 272
Capacities and Specifications - 3.7L..................................................................274
Capacities............................................................. 274
Specifications...................................................... 276
Capacities and Specifications
................265
Car Wash See: Cleaning the Exterior............................... 227
Catalytic Converter
.......................................116
Driving with a Catalytic Converter.................116
Changing a Bulb............................................217 Central High Mounted Brake Lamp............220
Front Clearance Lamp...................................... 219
Headlamp.............................................................. 21
7
Interior Lamp....................................................... 220
License Plate Lamp.......................................... 220
Reading Lamps.................................................... 221
Rear Lamps........................................................... 219
Side Direction Indicator.................................... 219
Sun Visor Mirror Lamp....................................... 221
Changing a Fuse...........................................198
Changing a Road Wheel...........................256 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 256
Front Jacking Points........................................... 261
Installing a Road Wheel.................................. 262
Locking Lug Nuts................................................ 257
Rear Jacking Points............................................ 261
Removing a Road Wheel................................ 262
Stowing the Wheel and Vehicle Jack.........263
Vehicle Jack......................................................... 260
Vehicles With a Spare Wheel........................ 257Changing the 12V Battery
..........................213
Installing the Battery......................................... 214
Removing the Battery....................................... 213
Changing the Engine Air Filter - 3.2L Power Stroke Diesel.................................225
Changing the Engine Air Fil
ter -
3.5L.................................................................223
Changing the Engine Air Filter - 3.7L.................................................................224
Changing the Engine Oil and Oil Filter...............................................................205
Engine Lubrication for Severe Service Operation........................................................ 205
Resetting the Oil Life Monitoring System............................................................. 206
Changing the Wiper Blades......................
215
Changing the Windshield Wiper
Blades................................................................ 215
Checking MyKey System Status..............50
Checking the Wiper Blades.......................215
Child Restraint and Safety Belt Maintenance.................................................32
Child Safety.......................................................
13
General Information............................................. 13
Child Safety Locks
..........................................25
Left-Hand Side...................................................... 25
Right-Hand Side................................................... 26
Child Seat Positioning..................................24
Cigar Lighter
...................................................104
Cleaning Products........................................227
Cleaning the Alloy Wheels.......................230
Cl
eaning the Engine....................................228
Cleaning the Exterior...................................227 Body P
aintwork Preservation........................ 228
Cleaning the Chrome Trim.............................. 227
Cleaning the Headlamps................................. 227
Cleaning the Rear Window............................. 227
Cleaning the Instrument Panel and Instrument Cluster Lens.........................229
Cl
eaning the Interior...................................229
Instrument Cluster Screens, LCD Screens
and Radio Screens....................................... 229
Rear Windows..................................................... 229
Safety Belts.......................................................... 229
Cleaning the Windows and Wiper Blades...........................................................229
Clearing All MyKeys.......................................48
4
50 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Index

Climate Control..............................................89
Principle of Operation........................................ 89
Cold Weather Precautions
.........................174
Coolant Check See: Engine Coolant Check........................... 206
Crash Sensors and Airbag Indicator........42
Creating a MyKey............................................47 Programming/Changing Configurable
Settings............................................................... 48
Cruise Control
..................................................63
Principle of Operation....................................... 147
Cruise control See: Using Cruise Control................................ 147
Cup Holders....................................................105
C
ustomer Assistance...................................181
D
Data Recording..................................................9
Daytime Running Lamps
............................68
Diesel Particulate Filter..............................108 R
egeneration........................................................ 109
Digital Radio..................................................
292
HD Radio Reception and Station
Troubleshooting............................................ 293
Direction Indicators.......................................69
DPF See: Diesel Particulate Filter.......................... 108
Draining the Fuel Filter Water Trap........210 Changing the Fuel Filter.................................... 211
Purging Air From the Fuel System................212
Driver Alert
......................................................149
Principle of Operation....................................... 149
Using Driver Alert................................................ 149
Driver and Passenger Airbags...................34 Children and Airbags.......................................... 39
Passenger Airbag On and Off Switch ..........34
Proper Driver and Front Passenger Seating Adjustment........................................................ 39
Driving Aids.....................................................149
Driving Hints
....................................................173
Driving Through Water................................174
DRL S
ee: Daytime Running Lamps........................68
E
Economical Driving
.......................................173 Emission Control System...........................122
Diesel Exhaust System: Oxidation Catalyst
And Diesel Particulate Filter System
........................................................................\
...... 124
Noise Emissions Warranty, Prohibited Tampering Acts and Maintenance..........132
On-Board Diagnostics (OBD-II).................... 123
Readiness for Inspection/Maintenance (I/M) Testing.................................................... 124
Tampering With a Noise Control System................................................................ 131
End User License Agreement..................416 SYNC End User License Agreement
(EULA)............................................................... 416
Engine Block Heater....................................109 Using the Engine Block Heater....................... 110
Engine Coolant Check...............................206 Adding Engine Coolant................................... 206
Checking the Engine Coolant....................... 206
Recycled Engine Coolant................................ 207
Severe Climates................................................. 208
What You Should Know About Fail-Safe Cooling............................................................. 208
Engine Immobilizer See: Passive Anti-Theft System.....................59
Engine Oil Check..........................................204 Adding Engine Oil.............................................. 205
Engine Oil Dipstick - 3.2L Power Stroke Diesel............................................................204
Engine Oil Dipstick - 3.5L.........................204
Engine Oil Dipstick - 3.7L..........................204
Engine Specifications - 3.2L Power Stroke Diesel..............................................266
Drivebelt Routing............................................... 266
Engine Specifications - 3.5L....................265 Driv
ebelt Routing............................................... 265
Engine Specifications - 3.7L....................265 Drivebelt Routing............................................... 266
Entertainment..............................................368 A/V Inputs............................................................ 386
AM/FM Radio...................................................... 370
Bluetooth Audio................................................. 385
Browsing Device Content............................... 369
SD Card Slot and USB Port............................ 381
SIRIUS® Satellite Radio (If Activated)........................................................ 376
Supported Media Players, Formats and Metadata Information................................ 385
451 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Index