In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
•
SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If:
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle. 911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
403 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 MyFord Touch
™
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs (except in California).
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Belts and hoses.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States, provided
by a network of participating authorized
Ford Motor Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
432 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014Extended Service Plan (ESP)
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstruc-
tions. Clean if necessary.
Cooling system fluid level and coolant
strength.
Door weatherstrips for wear. Lubricate if
necessary.
Hinges, latches and outside locks for
correct operation. Lubricate if necessary.
Parking brake for correct operation.
Safety belts and seat latches for wear
and function.
Safety warning lamps (brake, ABS, airbag
and safety belt) for operation.
Washer spray and wiper operation. Clean
or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running
correctly, it is important to have the
systems on your vehicle checked regularly.
This can help identify potential issues and
prevent major problems. We recommend
having the following multi-point inspection
performed at every scheduled
maintenance interval to help make sure
your vehicle keeps running correctly. Multi-point inspection
Accessory drive belt(s).
Battery performance.
Engine air filter.
Exhaust system. Multi-point inspection
Exterior lamps and hazard warning
system operation.
Fluid levels *
; fill if necessary.
For oil and fluid leaks.
Horn operation.
Radiator, cooler, heater and A/C hoses.
Suspension component for leaks or
damage.
Steering and linkage.
Tires (including spare) for wear and
correct pressure **
.
Windshield for cracks, chips or pits.
Washer spray and wiper operation.
* Brake, coolant recovery reservoir,
automatic transmission, power steering (if
equipped with hydraulic power assist
steering) and window washer.
** If your vehicle is equipped with a
temporary mobility kit, check the tire
sealant expiration Use By date on the
canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
435 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Scheduled Maintenance
Normal Maintenance Intervals
3.2L, 3.5L and 3.7L Engines
At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with dipstick). Consult your
dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints. Lubricate if equipped with grease fittings.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings.
Diesel engine fill diesel exhaust fluid.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. Other maintenance items
1
Torque rear axle U-bolts to specification.
Every 30000 miles (48000
km) Diesel engine replace fuel filter. 2
Replace engine air filter.
Change diesel foam air filter.
Every 45000 miles (70000
km)
Change engine coolant.3
At 100000 miles (160000
km)
437Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Scheduled Maintenance
A
A/C
See: Climate Control.......................................... 89
About This Manual...........................................7 Protecting the Environment................................ 7
ABS See: Brakes............................................................ 137
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 137
Accessories.....................................................414 Exterior Style........................................................ 414
Interior Style......................................................... 414
Lifestyle.................................................................. 414
Peace of Mind...................................................... 414
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps..........................215 Horizontal Aim Adjustment............................ 216
Vertical Aim Adjustment.................................. 215
Adjusting the Steering Wheel....................61
Airbag Disposal...............................................43
Air Conditioning See: Climate Control.......................................... 89
Air Vents............................................................89 Center Air Vents.................................................... 89
Side Air Vent.......................................................... 90
Alarm See: Anti-Theft Alarm........................................ 60
Anti-Theft Alarm...........................................60 Alarm System....................................................... 60
Arming the Alarm................................................ 60
Disarming the Alarm.......................................... 60
Triggering the Alarm........................................... 60
Appendices.....................................................416
Audible Warnings and Indicators..............77
Airbag Secondary Warning................................ 77
Door Ajar................................................................... 77
Exterior Lamps On............................................... 78
Gearshift Lever not in Park (P)........................78
Key in Ignition......................................................... 78
Parking Brake On.................................................. 78
Safety Belt Minder............................................... 78
Audio Control - Vehicles With: Touchscreen Display..................................62 Audio Control - Vehicles Without:
Touchscreen Display...................................61
Seek, Next or Previous........................................ 62
Audio Input Jack...........................................297
Audio System................................................282 General Information......................................... 282
Audio Troubleshooting
..............................299
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio.............................290
A
udio Unit - Vehicles With: AM/FM/CD/
SYNC.............................................................288
Audio Unit - Vehicles With: AM/ FM...................................................................283
A
UX Button.......................................................... 286
Clock Button........................................................ 285
Menu Button....................................................... 286
Sound Button..................................................... 286
Station Preset Buttons.................................... 286
Station Tuning Buttons................................... 285
Audio Unit - Vehicles With: Premium AM/FM/CD.................................................286
Autolamps........................................................67 Windshield Wiper Activated Rain
Lights.................................................................... 67
Automatic Transmission
............................133
Brake-Shift Interlock......................................... 135
Hints on Driving with an Automatic Transmission................................................... 135
Understanding the Gearshift Lever Positions of the Automatic
Transmission................................................... 133
Automatic Transmission Fluid Check............................................................209
Autowipers.......................................................64
Auxiliary Power Points................................103 A
C Power Point................................................... 103
Auxiliary Power Point Locations...................103
Auxiliary Switches........................................
415
B
Bonnet Lock See: Opening and Closing the Hood.........200
Booster Seats..................................................22 Types of Booster Seats...................................... 22
Bottle Holder
..................................................105
Brake Fluid Check.........................................210
44
9 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Index
Brakes................................................................137
General Information........................................... 137
Breaking-In......................................................173
Bulb Specification Chart............................221
C
California Proposition 65.............................10
C
apacities and Specifications - 3.2L
Power Stroke Diesel.................................278
Capacities............................................................. 278
Specifications...................................................... 279
Capacities and Specifications - 3.5L..................................................................271
Capacities.............................................................. 271
Specifications...................................................... 272
Capacities and Specifications - 3.7L..................................................................274
Capacities............................................................. 274
Specifications...................................................... 276
Capacities and Specifications
................265
Car Wash See: Cleaning the Exterior............................... 227
Catalytic Converter
.......................................116
Driving with a Catalytic Converter.................116
Changing a Bulb............................................217 Central High Mounted Brake Lamp............220
Front Clearance Lamp...................................... 219
Headlamp.............................................................. 21
7
Interior Lamp....................................................... 220
License Plate Lamp.......................................... 220
Reading Lamps.................................................... 221
Rear Lamps........................................................... 219
Side Direction Indicator.................................... 219
Sun Visor Mirror Lamp....................................... 221
Changing a Fuse...........................................198
Changing a Road Wheel...........................256 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 256
Front Jacking Points........................................... 261
Installing a Road Wheel.................................. 262
Locking Lug Nuts................................................ 257
Rear Jacking Points............................................ 261
Removing a Road Wheel................................ 262
Stowing the Wheel and Vehicle Jack.........263
Vehicle Jack......................................................... 260
Vehicles With a Spare Wheel........................ 257Changing the 12V Battery
..........................213
Installing the Battery......................................... 214
Removing the Battery....................................... 213
Changing the Engine Air Filter - 3.2L Power Stroke Diesel.................................225
Changing the Engine Air Fil
ter -
3.5L.................................................................223
Changing the Engine Air Filter - 3.7L.................................................................224
Changing the Engine Oil and Oil Filter...............................................................205
Engine Lubrication for Severe Service Operation........................................................ 205
Resetting the Oil Life Monitoring System............................................................. 206
Changing the Wiper Blades......................
215
Changing the Windshield Wiper
Blades................................................................ 215
Checking MyKey System Status..............50
Checking the Wiper Blades.......................215
Child Restraint and Safety Belt Maintenance.................................................32
Child Safety.......................................................
13
General Information............................................. 13
Child Safety Locks
..........................................25
Left-Hand Side...................................................... 25
Right-Hand Side................................................... 26
Child Seat Positioning..................................24
Cigar Lighter
...................................................104
Cleaning Products........................................227
Cleaning the Alloy Wheels.......................230
Cl
eaning the Engine....................................228
Cleaning the Exterior...................................227 Body P
aintwork Preservation........................ 228
Cleaning the Chrome Trim.............................. 227
Cleaning the Headlamps................................. 227
Cleaning the Rear Window............................. 227
Cleaning the Instrument Panel and Instrument Cluster Lens.........................229
Cl
eaning the Interior...................................229
Instrument Cluster Screens, LCD Screens
and Radio Screens....................................... 229
Rear Windows..................................................... 229
Safety Belts.......................................................... 229
Cleaning the Windows and Wiper Blades...........................................................229
Clearing All MyKeys.......................................48
4
50 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Index
Essential Towing Checks...........................164
Before Towing a Trailer..................................... 169
Launching or Retrieving a Boat or Personal Water Craft (PWC)........................................ 170
Safety Chains....................................................... 165
Tow Hitch............................................................... 165
Trailer Brakes........................................................ 165
Trailer Lamps....................................................... 169
Trailer Towing Connector................................ 164
When Towing a Trailer...................................... 169
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options...................................11
Extended Service Plan (ESP)
..................431
SERVICE PLANS (CANADA ONLY)............432
SERVICE PLANS (U.S. Only).......................... 431
Exterior Mirrors..................................................71 Fold-Away Exterior Mirrors................................. 71
Power Exterior Mirrors.......................................... 71
F
Fastening the Safety Belts.........................28 Safety Belt Extension Assembly....................30
Safety Belt Locking Modes............................... 29
Using Safety Belts During Pregnancy...........28
Floor Mats
........................................................174
Ford Credit.........................................................10
(U.S. Only)............................................................... 10
Fuel and Refueling.........................................111
Fuel C
onsumption........................................122
Calculating Fuel Economy............................... 122
Filling the Fuel Tank........................................... 122
Fuel Filter - Gasoline....................................212
Fuel Qu
ality - Diesel......................................113
Biodiesel.................................................................. 114
Diesel Fuel Additives ......................................... 115
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where
Ultra-Low Sulfur Diesel Fuel Is Not
Required ............................................................ 113
Fuel Requirements - Choosing the Right Fuel: Vehicles Operated Where
Ultra-Low Sulfur Diesel Fuel is Required
(United States/Canada/Puerto Rico/U.S.
Virgin Islands and Other Locales)............113 Fuel Quality - Gasoline................................112
Choosing the Right Fuel With a Flex Fuel
Vehicle (If Equipped)..................................... 112
Choosing the Right Fuel Without a Flex Fuel Vehicle (If Equipped)..................................... 112
Octane Recommendations............................. 112
Fuel Shutoff.....................................................177
Fuse Box Locations......................................187 Body Control Module Fuse Box..................... 187
Engine Compartment Fuse Box.................... 187
Passenger Compartment Fuse Box.............187
Pre-fuse Box......................................................... 187
Fuses.................................................................187
Fuse Specification Chart...........................188 Body Control Module......................................... 197
Engine Compartment Fuse Box................... 188
Passenger Compartment Fuse Panel.........192
Pre-fuse Box......................................................... 195
G
Gauges................................................................73 Engine Coolant Temperature Gauge.............73
Fuel Gauge.............................................................. 74
Information Display............................................. 73
Tripmeter Reset and Distance to Empty................................................................... 74
General Information on Radio Frequencies...................................................44
General Maintenance Information........433 Multi-point Inspection..................................... 435
Owner Checks and Services.......................... 434
Protecting Your Investment........................... 433
Why Maintain Your Vehicle?.......................... 433
Why Maintain Your Vehicle at Your Dealership?..................................................... 433
Getting Assistance Outside the U.S. and Canada..........................................................184
G
etting the Services You Need.................181
Away From Home................................................ 181
H
Handbrake See: Parking Brake............................................. 138
Hazard Warning Flashers...........................177
452 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Index
Head Restraints..............................................95
Adjusting the Head Restraint.......................... 96
Installing the Head Restraint .......................... 96
Removing the Head Restraint......................... 96
Heated Windows and Mirrors....................93 He
ated Exterior Mirrors...................................... 93
Heated Rear Window......................................... 93
Heating See: Climate Control.......................................... 89
Hints on Controlling the Interior Climate.............................................................91
Cooling the Interior Quickly............................... 91
General Hints.......................................................... 91
Heating the Interior Quickly............................... 91
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................. 92
Recommended Settings for Cooling ...........92
Recommended Settings for Heating.............91
Side Window Defogging in Cold Weather.............................................................. 92
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 92
Hints on Driving With Anti-Lock Brakes.............................................................137
Hood Lock See: Opening and Closing the Hood.........200
I
Ignition Switch..............................................106
In C
alifornia (U.S. Only).............................182
Information Display Control
.......................63
Information Displays.....................................79 General Information............................................ 79
Information....................................................395 911 Assist............................................................... 401
Alerts....................................................................... 401
Calendar................................................................ 401
Sirius Travel Link................................................ 398
SYNC Services (If Equipped, United States Only).................................................................. 395
Vehicle Health Report..................................... 403
Information Messages.................................84 Installing Child Seats.....................................14
Child Seats............................................................... 14
Using Lap and Shoulder Belts.......................... 15
Using Lower Anchors and Tethers for Children (LATCH).............................................. 17
Using Tether Straps.............................................. 19
Instrument Cluster.........................................73
Instrument Lighting Dimmer.....................68
Interior Lamps
.................................................69
Courtesy Lamp..................................................... 69
Reading Lamps..................................................... 69
Interior Mirror.....................................................71 Auto-Dimming Mirror........................................... 71
Introduction.........................................................7
J
Jump Starting the Vehicle
.........................178
Connecting the Jumper Cables..................... 179
Jump Starting....................................................... 179
Preparing Your Vehicle...................................... 178
Removing the Jumper Cables........................ 179
K
Keys and Remote Controls.........................44 Principle of Operation........................................ 44
L
Lane Keeping System.................................150 Lane Keeping Alert............................................ 150
Lighting Control..............................................66 Headlamp Flasher................................................ 67
High Beams............................................................ 66
Lighting Control Positions................................ 66
Parking Lamps....................................................... 67
Lighting..............................................................66 General Information........................................... 66
Load Carrying.................................................
153
Load Limit........................................................153
Vehicle Loading - with and without a
Trailer.................................................................. 153
Load Retaining Fixtures..............................
153
Securing Cargo.................................................... 153
453 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Index