SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interfer-
ence and the audio system may mute.
Satellite radio signal
interference Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring…
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SIRIUS at 1-888-539-
7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
No Signal
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
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Troubleshooting tips
Action
Cause
Message
Contact SIRIUS at 1-888-539-
7474 to resolve subscription
issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the chan-
nels available for your vehicle.
Subscription Updated
SIRIUS Satellite Radio Voice
Commands The following table provides the
available SIRUIS voice
commands.
Press the voice button and when
prompted say: Voice command
(Sirius [satellite radio | radio] | sat |
satellite radio)
Then any of the following:
[tune [to]] [Sirius]
[tune [to]] SAT preset <1-10>
[tune [to]] SAT
[tune [to]] SAT 1
[tune [to]] SAT 1 preset <1-10>
[tune [to]] SAT 2
[tune [to]] SAT 2 preset <1-10>
[tune [to]] SAT 3
[tune [to]] SAT 3 preset <1-10> Voice command
[tune [to]] [Sirius] [channel] <0-
223>
[[Sirius] [radio | satellite radio] | sat]
off
([Sirius | satellite radio | Sirius
[satellite] radio | sat] on | play) *
[tune [to]] [Sirius] sports (game |
games)
[Sirius [satellite radio | radio] | sat]
help
* If you have said, sports game, see the
following Sports game chart.
Sports Game Voice command
[tune [to] [the]] game
[tune [to] [the]]
name> game
[tune [to] [the]] game
Help
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CD
To access, press the lower left corner
on the touchscreen, then select:
Message
CD
Insert your CD then select: Action and Descrip-
tion
Message
Touch this button
to repeat the
currently playing
track, all tracks on
the disc or switch
the feature off if
already on.
Repeat
Touch this button
to play the tracks or
entire albums in
random order, or
switch the feature
off if already on.
Shuffle
Touch this button
to hear a brief
sampling of all
available tracks.
Scan
Touch this button
to see disc informa-
tion.
More Info
To adjust the Sound Settings, select: Message
Options
Sound Settings
Then any of the following: Message
Bass
Midrange
Treble
Set Balance and Fade
Occupancy Mode
Speed Compensated Volume
DSP
Note: Your vehicle may not have all these
sound settings.
CD Voice Commands If you are listening to a CD, press
the voice button on the steering
wheel controls. When prompted,
say any of the following commands.
If you are not listening to a CD, press the
voice button and, after the tone, say "CD",
then any of the following commands.
Press the voice button and when
prompted say: Action
and
Descrip- tion
Voice command
(disc | CD [player])
Then say any of the
following:
pause
(disc | CD [player]) play
[play] next track
[play] previous track
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Action
and
Descrip- tion
Voice command
[play | change] track
[number] <1-512> *
repeat [all | folder | track |
song] off
(shuffle | random | mix) (CD
[player] | disc) [on]
*
(shuffle | random | mix) [disc
| CD [player] | folder] off
Help
* This applies to WMA or MP3 files only.
SD Card Slot and USB Port
The SD card slot and USB port are located
in the Media Hub. See Media Hub (page
265).
SD Card
Note: Your SD card slot is spring-loaded.
To remove the SD card, press the card in
and the system ejects it. Do not attempt to
pull the card to remove it as this could cause
damage.
Note: The navigation system also uses this
card slot. See
Navigation (page 371). The SD card slot is located either in the
center console or behind a small access
door in the instrument panel. To access
and play music from your device, press the
lower left corner of the touchscreen.
SD logo is a trademark of SD-3C, LLC.
USB Port
The USB ports are located either in the
center console or behind a small access
door in the instrument panel. To access
and play music from your device, press the
lower left corner of the touchscreen.
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This feature allows you to plug in media
playing devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Playing Music from Your Device
Note:
The system is capable of indexing up
to 30,000 songs. Insert your device and select:
Action and Description
Message
Once the system recognizes your USB or SD card you can
then select from the following options:
USB
SD Card
This feature replays the currently playing song or album.
Repeat
Touch this button to play music on the selected album or
folder in random order.
Shuffle
This feature allows you to choose music similar to what is
currently playing.
Similar Music
Touch this button to see disc information, for example current
track, artist name, album and genre.
More Info
Touch this button to view and adjust various media settings.
Options
Sound
Sound settings allows you to adjust settings for: Action and Description
Message
Bass
Midrange
Treble
Set Balance and Fade
DSP
Occupancy Mode
Speed Compensated
Volume Allows you to select more settings, which is under Media
Player. See Settings (page 321).
Media Player Settings
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Action and Description
Message
Displays software and firmware information about the
currently connected media device.
Device Information
Indexes your device when you connect it for the first time and
each time the content changes (for example adding or
removing tracks) to make sure you have the latest voice
commands available for all media on the device.
Update Media Index
Note: Your vehicle may not have all these sound settings.
Browse
This feature allows you to view the
contents of the device. It also allows you
to search by categories, for example genre,
artist or album. If you want to view song information, for
example Title, Artist, File, Folder, Album,
and Genre, touch the on-screen album art.
You can also select: Action and Description
Message
To hear how the system pronounces the current band and
song. This can be helpful when using voice commands to
make sure the system correctly plays your request.
What’
s Playing?
Playing Video from Your Device
To access and play video from your device,
your vehicle's transmission must be in park
(P) with the ignition in accessory mode.
See Starting and Stopping the Engine
(page 115).
USB and SD Card Voice Commands Press the voice button and when
prompted say:
Voice command
(USB [<1-n>] | iPod | MP3
[player])
(SD card | memory card)
Then any of the following:
(browse | show | search) (SD
card [<1-9>] | memory card
[play] next track
pause
play album
name> by artist
name | any author name>
Play all
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Voice command
play artist
any author name>
play audiobook
| audio podcast name | video
podcast name | season name
| audiobook title name>
play author
| any author name>
play composer
name>
play folder
play [genre]
play movie
| TV show episode name |
video podcast episode name
| music video song name>
play music video
name | TV show episode name
| video podcast episode name
| music video song name>
play playlist
name>
play podcast
audio podcast name | video
podcast name | season name
| audiobook title name>
play [podcast] episode
podcast episode name | video
podcast episode name | song
name | audiobook title name>
[play] (similar music | more
like this)
play (song | track | title | file)
| video podcast episode name
| song name | audiobook title
name> Voice command
play TV show
name | TV show episode name
| video podcast episode name
| music video song name> *
play [TV show] episode
episode name | video podcast
episode name | music video
song name>
*
play [video podcast] episode
episode name | music video
song name>
*
play video playlist
playlist name | TV show
playlist name | video podcast
playlist name | music video playlist name>
[play] previous track
[play] next track
repeat [all | folder | track] off
repeat [on]
(shuffle | random | mix) [on |
tracks [on]]
shuffle album [on]
shuffle off
((who's | who is) this | who
plays this | (what's | what is)
playing [now] | (what | which)
(song | track | artist) is this |
(who's | who is) playing |
(what's | what is) this)
Help
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Voice command
(browse | search | show)
album
podcast name | video podcast
name | season name |
audiobook title name>
(browse | search | show) all
(album | albums)
(browse | search | show) all
(artist | artists)
(browse | search | show) all
(audiobook | audiobooks)
(browse | search | show) all
(author | authors)
(browse | search | show) all
(composer | composers)
(browse | search| show) all
(folder | folders)
(browse | search | show) all
(genre | genres) *
(browse | search | show) all
(movie | movies)
*
(browse | search | show) all
music (video | videos)
(browse | search | show) all
(playlist | playlists)
(browse | search | show) all
(podcast | podcasts)
(browse | search | show) all
(song | songs | title | titles | file
| files | track | tracks)
*
(browse | search | show) all
TV (show | shows)
*
(browse | search | show) all
video (playlist | playlists) Voice command
*
(browse | search | show) all
video (podcast | podcasts)
*
(browse | search | show) all
(video | videos)
(browse | search | show) artist
name>
(browse | search | show)
audiobook
audio podcast name | video
podcast name | season name
| audiobook title name>
(browse | search | show)
author
author name>
(browse | search | show)
composer
(browse | search| show) folder
(browse | search | show)
genre
(browse | search | show)
playlist
(browse | search | show)
podcast
podcast name | video podcast
name | season name |
audiobook title name>
*
(browse | search| show) TV
show
Show name | Video Podcast
Episode name | Music Video
Song name>
*
(browse | search | show) video
episode name | video podcast
episode name | music video
song name>
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