CARGO NETS
Installing the Net (If Equipped)
WARNINGS
Always attach and tighten the net to
the luggage anchor points and do not
put more than
22 lb (10 kg) of cargo
behind the net and above the seat back.
Otherwise, the net could fail and cargo
could become a projectile, which could
cause serious injury. Do not allow people to ride in the
third row seating positions when the
cargo net is installed behind the
second row. Failure to do so may limit
egress from the vehicle in an emergency. 1.
Push the ends of the upper bar toward
each other and insert them into the
retainers in the roof. Push the bar
forward into the narrow section of the
retainers. 2. Attach the net to the luggage anchor
points. See
Luggage Anchor Points
(page 141). 142
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3. Tighten the straps.
Removing the Net
1. Release the straps.
2. Remove the net from the luggage
anchor points.
3. Remove the upper bars.
ROOF RACKS AND LOAD
CARRIERS WARNINGS
Read and follow the manufacturer
’s
instructions when you are fitting a
roof rack. Failure to take care may
lead to a crash or personal injury. When loading the roof racks, we
recommend you evenly distribute the
load, as well as maintain a low
center of gravity. Loaded vehicles, with
higher centers of gravity, may handle
differently than unloaded vehicles. Take WARNINGS
extra precautions, such as slower speeds
and increased stopping distance, when
driving a heavily loaded vehicle. Failure to
take care may result in the loss of control
of your vehicle, serious personal injury or
death. For correct roof rack system function, you
must place loads directly on crossbars
fitted to the roof rack side rails. When using
the roof rack system, we recommend you
use Ford genuine accessory crossbars
designed specifically for your vehicle.
Make sure that you securely fasten the
load. Check the tightness of the load
before driving and at each fuel stop.
Note:
If you use a roof rack, the fuel
consumption of your vehicle will be higher
and you may experience different driving
characteristics.
Note: Never place loads directly on the roof
panel.
Maximum Load Weights
Do not exceed the following maximum
roof rack load weights. Maximum Load lb
(kg)*
Variant
132 (60)
Wagon - short
wheel base with
panoramic roof
panel
165 (75)
Wagon - short
wheel base with
metal roof panel
165 (75)
Wagon - long
wheel base
165 (75)
Van
*Evenly distribute the load on the roof rack.
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THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
170
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Customer Assistance
Circuits protected
Fuse rating
Fuse
Ignition switch position II output (van only).
5A *
F30
Taxi roof lamp switch.
5A *
F31
Engine control module.
15A *
F32
Engine control module.
10A *
F33
Fuel injectors.
10A *
F34
Filter Heater.
15A
F35
Engine control module - DV6 and Fox engine only.
10A *
F36
Active grill shutter - 1.6 GTDI and 2.5L engine only.
5A
Battery saver relay.
5A *
F37
Engine control module.
15A *
F38
Transmission control module.
Accessories - Van only.
10A *
F39
Electronic power assist steering.
5A *
F40
Body control module.
20A *
F41
Rear window wiper.
15A *
F42
Heated front seat - Van.
15A *
F43
Accessories - Van.
20A *
Headlamp control module.
15A *
F44
Air conditioning switch - Taxi.
5A *
Heated washer nozzle.
10A *
F45
Windshield wiper.
40A **
F46
177
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Fuses
Circuits protected
Fuse rating
Fuse
Overhead console switch bank.
Not used.
-
F61
Autowipers.
5A
F62
Auto-dimming interior mirror.
Not used.
-
F63
Not used.
-
F64
Liftgate release.
10A
F65
Front door double locking and unlock relay.
20A
F66
SYNC.
7.5A
F67
Front display interface module.
Global positioning system module.
Not used.
-
F68
Instrument panel cluster.
5A
F69
Central locking relay.
20A
F70
Heating control head (manual air conditioning).
10A
F71
Dual automatic temperature control.
Steering wheel module.
7.5A
F72
Data link connector.
7.5A
F73
Battery backup sounder.
High beam headlamp.
15A
F74
Front fog lamp.
15A
F75
Reversing lamp.
10A
F76
Washer pump.
20A
F77
Ignition switch.
5A
F78
Audio unit.
15A
F79
DVD navigation system.
Touchscreen.
Hazard flasher switch.
Door lock switch.
Not used.
-
F80
Power sunroof.
5A
F81
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Fuses
Power (watt)
Specification
Lamp
6
W6W
Interior lamp.
5
W5W
License plate lamp.
10
211 Festoon
Luggage compartment lamp.
5
W5W
Map lamp.
21
WY21W
Rear direction indicator.
LED**
LED **
Rear Dome lamp. *
16
W16W
Reversing lamp.
5
W5W
Side direction indicator.
* Vehicles with panoramic roof.
** LED lamps are not serviceable items.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Maintenance
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Do not use a commercial or high-pressure
sprayer on the surface or edge of stripes
and graphics. This can damage them and
cause the edges to peel away from the
vehicle surface.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free of debris or foreign
material.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles. •
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Vehicle Care
For a complete listing of the accessories
that are available for your vehicle, contact
an authorized dealer or visit our online
store at Accessories.Ford.com (United
States only).
Ford Motor Company repairs or replaces
any properly authorized, dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
accessory through the warranty that
provides the greatest benefit:
•
24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Graphics.
• Hitch and towing accessories.
• Keyless entry.
• Side window deflectors.
• Splash guards.
• Wheels.
Interior Style
• All-weather floor mats.
• Cargo area protectors.
• Cargo organizers.
• Carpeted floor mats.
• Interior light kit.
• Premium carpeted floor mats.
• Rear seat entertainment*. Lifestyle
•
Ash cup and smokers packages.
• Roof racks and carriers*.
Peace of Mind
• Auto-dimming interior mirror.
• Back-up alarm*.
• Bumper-mounted parking sensor*.
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Accessories