2015 FORD TRANSIT CONNECT maintenance

Service Engine Soon
If the service engine soon
indicator light stays illuminated
after the engine is started, it
indicates that the On-Board Diagnostics
(OBD-II) system has detected a
malfunction of the vehicle emissions
control system. Refer to On-Board
Diagnostics (OBD-II) in the Fuel and
Refueling chapter for more information
about having your vehicle serviced. See
Emission Control System (page 123).
If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a moderate
fashion (avoid heavy acceleration and
deceleration) and have your vehicle
serviced immediately.
Note: Under engine misfire conditions,
excessive exhaust temperatures could
damage the catalytic converter or other
vehicle components.
The service engine soon indicator light
illuminates when the ignition is first turned
on prior to engine start to check the bulb
and to indicate whether the vehicle is ready
for Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light will
stay on until the engine is cranked, then
turn itself off if no malfunctions are
present. However, if after 15 seconds the
service engine soon light blinks eight times,
it means that the vehicle is not ready for
I/M testing. See
Emission Control
System (page 123). Traction and Stability Control It will flash when the system is
active. If it remains illuminated
or does not illuminate when you
switch the ignition on, this indicates a
malfunction. During a malfunction the
system will switch off. Have the system
checked by your authorized dealer
immediately.
Traction and Stability Control Off It will illuminate when you switch
the system off. It will go out
when you switch the system
back on or when you switch the ignition
off.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver door and
you have left the key in the ignition with it
in the off or accessory position.
Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver door and you
have left the headlamps or parking lamps
on.
Parking Brake On Warning Chime
Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have your
vehicle checked by an authorized dealer
immediately.
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Lighting
Action
Message Indic-
ator
Message
Displays when the brake lamp bulb hasburned out. See Lighting (page 67). .
-
Brake lamp Bulb fault
Displays when the low beam headlamp
bulb has burned out. See
Lighting (page
67).
-
Low beam Bulb fault
Displays when an electrical system problemoccurs with the headlamp system. Haveyour vehicle checked by an authorized dealer as soon as possible.
Amber
Headlamp fault
Service required
Maintenance Action
Message Indic-
ator
Message
Displays when the engine oil life is depletedand requires a change.
See Engine Oil
Check (page 189).
-
Oil change required
Indicates the brake fluid level is low and the
brake system should be inspected immedi-ately.
See Brake Fluid Check (page 192).
Have your vehicle checked by an authorized dealer as soon as possible.
Red
Brake fluid level low
Service now
Displays when the washer fluid is low andneeds to be refilled.
See Washer Fluid
Check (page 192).
-
Washer fluid level low
Parking Aid Action
Message Indic-
ator
Message
Displays when the system has detected a
fault that requires service. Have your vehicle checked by an authorized dealer as soon
as possible. See
Parking Aid (page 134).
Amber
Parking aid fault
Service required
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Your vehicle is equipped with various
emission control components and a
catalytic converter that will enable your
vehicle to comply with applicable exhaust
emission standards. To make sure that the
catalytic converter and other emission
control components continue to work
properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use parts other than Ford, Motorcraft
or Ford-authorized parts for maintenance
replacements, or for service of
components affecting emission control,
such non-Ford parts should be the
equivalent to genuine Ford Motor Company
parts in performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle is equipped with an on-board
diagnostics system (OBD-II) that monitors
the engine ’s emission control system. This
system protects the environment by
ensuring that your vehicle continues to
meet government emission standards. The
OBD-II system also assists your authorized
dealer in properly servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate.
Examples of temporary malfunctions are:
• the vehicle has run out of fuel —the
engine may misfire or run poorly
• poor fuel quality or water in the
fuel —the engine may misfire or run
poorly
• the fuel fill inlet may not have been
properly closed See Refueling (page
121).
• driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
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present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed
city/highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness, and
lead to more costly repairs.
Readiness for
Inspection/Maintenance (I/M)
Testing
Some state/provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration.
If the service engine soon
indicator is on or the bulb does
not work, you may need to have
the vehicle serviced. See On-Board
Diagnostics (OBD-II).
Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, your vehicle is not ready for I/M
testing. If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that the vehicle is ready for
I/M testing.
The OBD-II system monitors the emission
control system during normal driving. A
complete check may take several days. If
the vehicle is not ready for I/M testing, you
may need to perform the following driving
cycle consisting of mixed city and highway
driving:
Drive on an expressway or highway for a
steady 15 minutes, followed by 20 minutes
of stop-and-go driving with at least four
30-second idle periods.
Allow the vehicle to sit for at least eight
hours without starting the engine. Then,
start the engine and complete the above
driving cycle. The engine must warm up to
its normal operating temperature. Once
started, do not turn off the engine until the
above driving cycle is complete. If the
vehicle is still not ready for I/M testing, you
will have to repeat the above driving cycle.
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STEERING
Electric Power Steering
WARNING
The electric power steering system
has diagnostic checks that
continuously monitor the system. If
a fault is detected, a message displays in
the information display. Stop your vehicle
as soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer. Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.
Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components. •
Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
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ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the correct
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See Scheduled
Maintenance (page 399).
• If you use a rental trailer, follow the
rental agency's instructions.
Another chapter of this manual contains
load specification terms found on the tire
label and Safety Compliance label and
instructions on calculating your vehicle's
load. See
Load Limit (page 144).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Trailer Towing Connector When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions. Note:
You cannot use a seven-pin trailer
wiring connector for your vehicle and the
trailer lighting equipment. Function
Color
Left turn signal and stop lamp
Yellow
Ground (-)
White
Right turn signal and stop
lamp
Green
Running lights
Brown
Hitches WARNING
Do not tow a trailer that exceeds the
maximum limit of the towing
equipment. This could result in
vehicle structural damage, loss of vehicle
control and personal injury. Do not use a hitch that either clamps onto
the bumper or attaches to the axle.
Distribute the trailer load so that between
10% and 15% of the total trailer weight is
on the tongue.
The hitch rating on the trailer hitch label is
the maximum possible trailer rating. To
find the maximum trailer weight allowed
for your vehicle
See Recommended
Towing Weights (page 153). Further
information is available in the RV and
Trailer Towing Guide. See an authorized
dealer.
Safety Chains
Always connect the safety chains to the
hook retainers of your vehicle hitch.
To connect the safety chains, cross them
under the trailer tongue and allow enough
slack for turning tight corners. Do not allow
the chains to drag on the ground.
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BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first 1000 miles
(1600 kilometers).
REDUCED ENGINE
PERFORMANCE
WARNING
Continued operation will increase the
engine temperature and cause the
engine to shut down completely.
If the engine coolant temperature gauge
needle moves to the upper limit position,
the engine is overheating. See Gauges
(page 79).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on
ambient temperature, vehicle load and
terrain. The engine will continue to operate
with limited power for a short time.
If the engine temperature continues to rise,
the fuel supply to the engine will reduce.
The air conditioning will switch off and the
engine cooling fan will operate continually.
1. Reduce your speed gradually and stop
your vehicle as soon as it is safe to do
so.
2. Switch the engine off immediately to prevent severe engine damage.
3. Wait for the engine to cool down. 4. Check the coolant level. See
Engine
Coolant Check (page 190).
5. Have your vehicle checked by an authorized dealer as soon as possible.
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
• Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
•When running errands, go to the
furthest destination first and then
work your way back home.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds. (Traveling
at 65 mph/105 kph uses about 15%
less fuel than traveling at 75 mph/121
kph).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want
to avoid doing because they reduce your
fuel economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.com
These are some of the items that can be
found online:
•
U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
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