GETTING STARTED WITH YOUR SYNC® SYSTEM
SYNC is a hands-free, voice recognition system used
for entertainment, information and communication.
SYNC. SAY THE WORD.
BEFORE YOU GET STARTED
1) Set up your owner account at SyncMyRide.com (U.S.)
or SyncMyRide.ca (Canada). Register by following the
on-screen instructions. After registering, you can see what
services you are eligible for.
2) SYNC uses a wireless connection called
Bluetooth®
to communicate with your phone. Switch on Bluetooth
mode in your phone’s menu options. This lets your phone
find SYNC. If you need more details on setting up your
phone to work with SYNC, visit SyncMyRide.com (U.S.)
or SyncMyRide.ca (Canada) or your phone
manufacturer’s website.
Why Do You Need a SYNC Owner Account?
A SYNC owner account gives you the latest software
updates that add new places, directions and information;
and if you have questions, you’ll get free customer support.
For additional support, refer to your Owner’s Manual, visit
the website or call the toll-free number. See the inside front
cover of this guide for details.
PAIRING YOUR PHONE WITH SYNC
In order to use the many features of SYNC, such as making a
phone call or receiving a text, you must first connect or pair
your phone with SYNC.
To Pair Your Phone for the First Time
1) Make sure that your vehicle is in park (P), then switch on
your ignition and radio.
2) Press the phone button
. When the display indicates
no phone is paired, press OK.
3) When Find SYNC appears in the display, press OK.
4)
Put your phone into Bluetooth discovery mode. See your
device’s manual, if necessary.
5) When prompted on your phone’s display, enter the PIN
provided by SYNC into your phone.
6) The display will indicate when the pairing is successful.
The System May Prompt You to
• Set your phone as primary or favorite (the primary phone will
receive messages and voicemail).
• Download your phone book (a requirement to use the full
set of voice commands).
• Switch on 911 Assist
®.
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GETTING STARTED WITH YOUR SYNC® SYSTEM
Tips •
Make sure you accept the request from SYNC to access
your phone.
• To pair subsequent phones, please refer to Pairing Subsequent
Phones in the SYNC chapter of your Owner’s Manual.
• If you are experiencing pairing problems, try performing a
clean pairing by deleting your services from SYNC, deleting
the SYNC connection from your phone, and then repeating
the Pairing Your Phone with SYNC process.
USING YOUR PHONE WITH SYNC
Note: Enter your phone book contacts with both first and last
names to increase the ability of SYNC to select the correct
contact. Remember to say the contact name exactly as it
appears in your phone book.
Making a Phone Call
Use SYNC to make a phone call to anyone in your phone
book by pressing the voice button
and when prompted,
give a voice command. For a list of voice commands, say
“What can I say?”.
For example, you could say “Call Jake Smith at home”.
SYNC repeats the command back to you and dials the number.
Note: You can also make phone calls by giving say voice
command “Dial”, then verbally say the phone number.
Answering Incoming Calls
Whenever you have an incoming call, you will be able to see
the name and number of the person calling in your display.
Press the phone button
to answer an incoming call. You
can hang up at any time by pressing and holding the phone
button
. Do Not Disturb Mode
This feature blocks incoming calls and text messages and
saves them for later. You still have access to outgoing calls
when this feature is active. Say the voice command “Do not
disturb on” to enable and “Do not disturb off” to disable.
USING SYNC TO ACCESS DIGITAL MEDIA
SYNC has a media hub with multiple inputs allowing you to
access personal media from your digital devices.
Using Voice Commands to Play Music
1)
Plug your media player into your USB port.
2) Press the voice button
. When prompted, say “USB”,
then follow-up by saying a voice command. For a list of
voice commands, say “What can I say?”.
3) You will hear the command repeated back to you and the
selected item will play.
Do More
Create your account at SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada) to get the most out of your SYNC
experience. Visit the website or call the toll-free number. See
the inside front cover of this guide for more details.
SYNC® WITH MYFORD TOUCH®*
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SYNC® WITH MYFORD TOUCH®*
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PHONE
Voice-control your phone for hands-
free calling with your phone securely
put away. With SYNC, you do not
need to know the phone number.
Just say the name of the person
you want from your contacts.
Your phone connects you with
many other features:
• Automatically connect to a
911 Operator in the event of an
accident (you must switch this
feature on prior to the event).
• Transfer calls seamlessly from
SYNC to phone as you get in or
out of your vehicle.
Refer to the SYNC chapter of your
Owner’s Manual for complete details.
NAVIGATION*
Get started with your navigation
system by pressing the upper-right,
green corner. The available, voice-
activated navigation system includes:
• SiriusXM Traffic
• SiriusXM Travel Link
• GPS (Global Positioning
System) technology
• 3-D mapping
• Turn-by-turn navigation
Some features require activation. Refer
to the MyFord Touch chapter of your
Owner’s Manual for complete details. Set a Destination
Set a destination on your touchscreen
by using a street address, a city center,
a place on the map or a Point of Interest
(POI). The easiest way, however, is
by voice.
1)
Press the voice button
.
When prompted, say “Destination
street address”.
2) The system will ask you to say the
full address and will display
an example on-screen.
3) You can then speak the address
naturally, such as: “One two
three Main Street, Anytown”.
You can also use the touchscreen to
enter a destination and narrow your
choices by city or street as you type.
You can choose from up to three
different types of routes:
• Fastest: Uses the fastest
moving roads possible.
• Shortest: Uses the shortest
distance possible.
• Eco (EcoRoute): Uses the most
fuel-efficient route.
*if equipped
A REVOLUTIONARY WAY TO CONNECT WITH YOUR VEHICLE
GETTING STARTED, UNDERSTANDING SYNC WITH MYFORD TOUCH
Use the four corner, four-color touchscreen to explore and interact with your
vehicle. The touchscreen works the same way traditional controls, knobs and
buttons do. Press the various corners on your touchscreen to personalize the
many features and settings of your vehicle all in one place. The system provides
easy interaction with your cellular phone, multimedia entertainment, climate
controls and navigation system*. G
eneral Tips
• Press the home icon at any
time to return to your home screen
or use the voice command by
saying “Go back”.
• For additional support, refer to your
Owner’s Manual, visit the website
or call the toll-free number. See
the inside front cover of this guide
for details.
Before You Get Started
• Pair your phone to SYNC. To do
this, touch Add Phone on your
touchscreen. When prompted,
enter the PIN provided on the
display into your phone. The
display will indicate when pairing
is successful. See the Getting
Started with Your SYNC System
section for instructions on how
to do this.
• Make sure to insert your navigation
SD card* into the media port
located in the center console
or your navigation features will
not work.
*if equipped