Using the Touch-sensitive Controls on Your System
To turn a feature on and off, just touch the graphic with your finger. To
get the best performance from the touch-sensitive controls:
•
Do not press hard on the controls. They are sensitive to light touch.
• Use your bare finger to touch the center of a touch-control graphic.
Touching off-center of the graphic may affect operation of a nearby control.
• Make sure your hands are clean and dry.
• Keep metal and other conductive material away from the surface of the
touchscreen as this may cause electronic interference (for example,
inadvertently turning on a feature other than the one you meant to turn on).
Depending on your vehicle and option package, you may also have these
controls on your bezel:
•
Power: Switch the media or climate features off and on.
• VOL: Control the volume of playing media.
• Seek and Tune buttons: Use as you normally would in media modes.
• Eject: Eject a CD from the entertainment system.
• SOURCE: Touch the word repeatedly to see all available media modes.
The screen does not change, but you see the media change in the lower
left status bar.
• SOUND: Touch the word to access the Sound menu where you can
adjust settings such as: Bass, Treble, Midrange, Balance and Fade, THX
Deep Note Demo, DSP (Digital Signal Processing), Occupancy Mode
and Speed Compensated Volume. (Your vehicle may not have all of
these sound options.)
• Climate control: Control the temperature, fan speed or settings of the
climate control system.
Using Your Steering Wheel Controls
Depending on your vehicle and option package, you can use your
steering wheel controls to interact with the touchscreen system.
• VOL: Control the volume of audio output.
• SEEK:
• While in radio mode, press to seek between memory presets or
press and hold to seek between stations.
• While in USB or CD mode, press to seek between stations or press
and hold to fast seek.
• Voice: Press to start a voice session. Press again and hold to end a
voice session.
• Phone: Press to answer a call, or to switch between calls. Press and
hold to end a call, or to reject and incoming call.
See the Steering Wheel chapter for more information.
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Speed-restricted Features
Some features of this system may be too difficult to use while your
vehicle is moving so they are restricted from use unless your vehicle is
stationary.
•Screens that are too crowded with information, such as Point of
Interest reviews and ratings, Sirius Travel Link sports scores, movie
times and ski conditions.
• Any action that requires you to use a keyboard is restricted, such as
entering a navigation destination or editing information.
• All lists are limited so the user can view fewer entries (such as phone
contacts or recent phone call entries).
See the following chart for more specific examples:
Restricted Features
Cellular Phone Pairing a Bluetooth phone Adding phonebook contacts or uploading
phonebook contacts (from a USB)
List entries are limited for phone contacts and
recent phone call entries
System Functionality Editing the keypad code Enabling Valet Mode
Editing settings while the rear view camera or
Active Park Assist are active
Wi-Fi and Wireless Editing wireless settings Editing the list of wireless networks
Videos, Photos and
Graphics Playing video
Editing the screen’s wallpaper or adding new
wallpaper
Text Messages Composing text messages Viewing received text messages
Editing preset text messages
Navigation Using the keyboard to enter a destination Demo navigation route
Adding or Editing Address Book entries or
Avoid Areas
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Privacy Information
When a cellular phone is connected to SYNC, the system creates a
profile within your vehicle that is linked to that cellular phone. This
profile is created in order to offer you more cellular features and to
operate more efficiently. Among other things, this profile may contain
data about your cellular phone book, text messages (read and unread),
and call history, including history of calls when your cell phone was not
connected to the system. In addition, if you connect a media device, the
system creates and retains an index of supported media content. The
system also records a short development log of approximately
10 minutes of all recent system activity. The log profile and other system
data may be used to improve the system and help diagnose any problems
that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist, Vehicle Health
Report, and Traffic, Directions and Information.
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ACCESSING AND ADJUSTING MODES THROUGH YOUR RIGHT
VEHICLE INFORMATION DISPLAY (IF EQUIPPED)
The display is located on the right side of your instrument cluster. You
can use your steering wheel controls to view and make minor
adjustments to active modes without taking your hands off the wheel.
For example:
•In Entertainment mode, you can view what is now playing, change
the audio source (such as AM, FM and CD) and scroll through
memory presets. The selection menu expands and different options
appear.
1. Press the up and down arrows to scroll through the modes.
2. Press the right arrow to enter the mode.
3. Press the left or right arrows to make adjustments within the chosen mode.
4. Press OKto confirm your selection.
• In Phone mode, you can accept or reject an incoming call, or make a
call by choosing from Quick Dial, All Calls, Incoming Calls, Outgoing
Calls, or Missed Calls.
• If your vehicle is equipped with Navigation, you can view the current
route or cancel a route.
Note: If your vehicle is not equipped with Navigation, Compass appears
in the display instead of Navigation. If you press the right arrow to go
into the Compass menu, you can see the compass graphic. The compass
displays the direction in which the vehicle is traveling, not true direction.
(For example, if the vehicle is traveling west, the middle of the compass
graphic displays west; north displays to the left of west though its true
direction is to the right of west).
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Voice command list
“Climate control list of commands” “List of commands”
“Navigation list of commands”
*
“Phone list of commands” “Radio list of commands”
“SD card list of commands”
“Sirius satellite list of commands”
**
“Travel link list of commands”*
“USB list of commands”
“Voice instructions list of commands” “Voice settings list of commands” “Help”
*This command is only available when your vehicle is equipped with the
navigation system, and the navigation system SD card is in the card slot.
**This command is only available when you have an active Sirius satellite
radio subscription.
Voice Settings
Voice settings allow you to customize the level of system interaction,
help and feedback. The system defaults to standard interaction that uses
candidate lists and confirmation prompts as these provide the highest
level of guidance and feedback.
Interaction Mode: Novice mode provides detailed interaction and
guidance while the advanced mode has less audible interaction and more
tone prompts.
Confirmation Prompts: The system uses these short questions to
confirm your voice request. If turned off, the system simply makes a best
guess as to what you requested. The system may still occasionally ask
you to confirm settings.
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Phone/Media Candidate Lists:Candidate lists are lists of possible
results from your voice commands. The system creates these lists when
it has the same confidence level of several options based on your voice
command.
To access these settings using the touchscreen:
1. Press the Settings icon > Settings>Voice Control.
2. Select from: •Interaction Mode
• Confirmation Prompts
• Media Candidate Lists
• Phone Candidate Lists
• Voice Control Volume.
To access these settings using voice commands: Press the voice icon. Wait for the prompt “Please say a
command”. Another tone sounds to let you know the system is
listening.
Voice settings using voice commands“Interaction Mode Novice”
“Interaction Mode Advanced” “Confirmation Prompts On”
“Confirmation Prompts Off”
“Phone Candidate Lists On”
“Phone Candidate Lists Off” “Media Candidate Lists On”
“Media Candidate Lists Off” “Help”
Using Voice Commands with the Touchscreen Options
Your voice system has a dual mode feature which allows you to switch
between using voice commands and making on-screen selections. This is
available only when the system displays a list of candidates generated
during a voice session. For example, when entering in a street address or
trying to call a contact from the phone you paired to the system.
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SD Card Slot and USB Port
SD Card Slot
Note:Your SD card slot is spring-loaded. To remove the SD card, press
the card in and the system ejects it. Do not attempt to pull the card to
remove it as this could cause damage.
Note: The navigation system also uses this card slot. See Navigation
system later in this chapter for more information.
The slot is located either in the center console
or behind a small access door in the
instrument panel. To access and play music
from your card, press the lower left corner of
the touchscreen, and then select SD Card
from the list on the left side of the screen.
SD logo is a trademark of SD-3C,
LLC.
USB Port The ports are located either in the center
console or behind a small access door in the
instrument panel. To access and play music
from your device, press the lower left corner
of the touchscreen, and then select the USB
tab.
This feature allows you to plug in media playing devices, memory sticks,
flash drives or thumb drives, and charge devices if they support this
feature.
In order to playback video from your iPod or iPhone, if compatible, you
must have a special combination USB/RCA composite video cable, which
you can buy from Apple. When you connect the cable to your iPod or
iPhone, plug the other end into both the RCA jacks and the USB port.
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“BROWSE”
“All artists” “Artist
“All audiobooks” “Audiobook
“All composers” “Composer
“All movies”
*“Playlist
“All music videos”*“Podcast
“All playlists” “TV show
“All podcasts” “Video
“All songs”“Video playlist
“All TV shows”*“Video podcast
“All video playlists”*“Help”
*This command is only available in USB mode and are device-dependent.
Supported Media Players, Formats and Metadata Information
SYNC is capable of hosting nearly any digital media player, including
iPod®, Zune™, plays from device players, and most USB drives.
Supported audio formats include MP3, WMA, WAV and AAC.
It is also able to organize your indexed media from your playing device
by metadata tags. Metadata tags, which are descriptive software
identifiers embedded in the media files, provide information about the
file.
If your indexed media files contain no information embedded in these
metadata tags, SYNC may classify the empty metadata tags as
Unknown.
In order to playback video from your iPod® or iPhone®, (if compatible),
you MUST have a special combination USB/RCA composite video cable
(which you can buy from Apple®). When the cable is connected to your
iPod® or iPhone®, plug the other end into both the RCA jacks and the
USB port.
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