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C.Memory presets:
• In radio mode, store your favorite radio stations. To store a radio
station, tune to the station, then press and hold a preset button until
sound returns.
• In CD mode, press one of these buttons to select a track.
D. Function buttons: Select different functions of the audio system
depending on which mode you are in (such as Radio mode or CD mode).
E. TUNE:
•
In radio mode, turn the control to manually search the frequency band.
• In satellite radio mode, turn the control to tune to the next or previous
channel.
F. Reverse and Fast Forward; AM/FM/CD Seek:
• In radio mode, select a frequency band and press one of these
buttons. The system stops at the first station it finds in that direction.
Press and hold one of these buttons to move quickly in that direction
to the next strong radio station or memory preset.
• In Sirius mode, press one of these buttons to select the previous or
next channel. If you select a specific category (such as Jazz, Rock or
News), use these buttons to find the previous or next channel in the
selected category. Press and hold one of these buttons to move
quickly in that direction to the next channel or category.
• In CD mode, press one of these buttons to select the previous or next
track. Press and hold one of these buttons to move quickly in that
direction within the current track.
G. OK and arrow buttons:
• Press the up and down or left and right arrow buttons to browse
menu selections.
• Press OKto confirm menu selections.
H. Eject: Press this button to eject a CD.
I. Power and Volume:
• Press this button to switch the system off and on.
• Turn it to adjust the volume.
J. CLOCK: Press this button to access the clock setting. Use the center
arrow controls to change the hours and minutes.
K. SOUND: Press this button to adjust settings for Treble, Midrange,
Bass, Balance and Fade.
L. MENU: Press this button to access different audio system features.
See Menu structure later in this section.
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When HD Radio broadcasts are active, you can access the following
functions:
When you select:You can:
Scan Hear a brief sampling of all available stations.
This feature still works when HD Radio
reception is on, although it does not scan for
HD2-HD7 channels. You may see the HD logo
appear if the station has a digital broadcast.
To save a multicast
station as a preset When the channel is active on-screen, press
and hold a memory preset slot until the sound
returns. There is a brief mute while the radio
saves the station. Sound returns when
finished. When recalling a HD2 or HD3
memory preset, there is a mute before the
digital audio plays, as the system must once
again acquire the digital signal.
As with any saved radio station, you cannot
access the saved station if your vehicle is
outside the station’s reception area.
HD Radio Reception and Station Troubleshooting
Potential reception issues
Reception area If you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2 through HD7 multicast
channels, the station mutes and stays muted
unless it is able to connect to the digital
signal again.
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Potential reception issues
Station blending When the system first receives a station
(aside from HD2-HD7 multicast stations), it
first plays the station in the analog version.
Once the receiver verifies the station is an HD
Radio station, it shifts to the digital version.
Depending on the station quality, you may
hear a slight sound change when the station
changes from analog to digital. Blending is the
shift from analog to digital sound or digital
back to analog sound.
In order to provide the best possible experience, use the contact form to
report any station issues found while listening to a station broadcasting
with HD Radio technology. Independent entities own and operate each
station. These stations are responsible for making sure all audio streams
and data fields are accurate.
Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume. This is poor time
alignment by the radio
broadcaster.
No action required.
This is a broadcast
issue.
Sound fading or
blending in and out. The radio is shifting
between analog and
digital audio.No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune. The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.No action required.
This is normal
behavior. Wait until
the audio is available.
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Potential station issues
Issue Cause Action
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune. The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio. Data service issue by
the radio broadcaster.
Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcaster.
Fill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found when
Scanis
pressed. Pressing
Scandisables
HD2-HD7 channel
search. No action required.
This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
SATELLITE RADIO INFORMATION (IF EQUIPPED)
Satellite Radio Channels
Sirius broadcasts a variety of music, news, sports, weather, traffic and
entertainment satellite radio channels. For more information and a
complete list of Sirius satellite radio channels, visit www.siriusxm.com in
the United States, www.sirius.ca in Canada, or call Sirius at
1–888–539–7474.
Note: This receiver includes the eCos real-time operating system. eCos
is published under the eCos License.
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Satellite Radio Electronic Serial Number (ESN)
You need your ESN to activate, modify or track your satellite radio
account. When in satellite radio mode, you can view this number by
pressingSIRIUSand memory preset 1 at the same time. To access your
ESN, press the bottom left corner of the touchscreen, then SIRIUS>
Options.
Troubleshooting
Radio display Condition Possible action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel. No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failure There is an internal
module or system
failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
an authorized dealer
for service.
Invalid Channel The channel is no longer available.Tune to another
channel or choose
another preset.
Unsubscribed Channel Your subscription does not include this
channel.Contact Sirius at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal The signal is lost from
the Sirius satellite or
Sirius tower to your
vehicle antenna. The signal is blocked.
When you move into
an open area, the
signal should return.
Updating Update of channel
programming in
progress. No action required.
The process may take
up to three minutes.
Audio System
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•Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
• Do not attempt to service or repair the system. See your authorized
dealer.
For your safety, some SYNC functions are speed-dependent. Their use is
limited to when your vehicle is traveling at speeds under 3 mph
(5 km/h).
Make sure that you review your device’s manual before using it with
SYNC.
Privacy Information
When a cellular phone is connected to SYNC, the system creates a
profile within your vehicle that is linked to that cellular phone. This
profile is created in order to offer you more cellular features and to
operate more efficiently. Among other things, this profile may contain
data about your cellular phone book, text messages (read and unread),
and call history, including history of calls when your cell phone was not
connected to the system. In addition, if you connect a media device, the
system creates and retains an index of supported media content. The
system also records a short development log of approximately
10 minutes of all recent system activity. The log profile and other system
data may be used to improve the system and help diagnose any problems
that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist, Vehicle Health
Report, and Traffic, Directions and Information.
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When you select:You can:
Phonebook1,2Allows you to access your downloaded
phonebook.
1. Press OK to confirm and enter. If your
phonebook has fewer than 255 listings, they
appear alphabetically in flat file mode. If there
are more, they are organized into alphabetical
categories.
2. Scroll until the desired contact appears, then
press OK.
3. Press OK or the phone button.
Text Message
1Enables you to send, download and delete text
messages.
Phone Settings
1Allows you to view your phone’s status, set ring
tones, select your message notification, change
phone book entries and automatically download
your cellular phone among other features.
SYNC Services
3Access the SYNC services portal where you can
request various types of information, traffic
reports and directions.
911 Assist
4Place an emergency call to a 911 operator for
you after an accident (if the feature is used
properly).
Vehicle Health Report
3Create and receive a diagnostic report card on
your vehicle.
Mobile Apps
3Interact with SYNC-capable mobile applications
on your smartphone.
System Settings Access Bluetooth Devices menu listings (add,
connect, set as primary, on/off, delete) as well
as Advanced menu listings (prompts, languages,
defaults, master reset, install application and
system information).
Exit Phone Menu Exit the phone menu by pressing OK.
1This is a phone-dependent feature.
2This is a phone-dependent and speed-dependent feature.
3If equipped, United States only.
4If equipped, United States and Canada only.
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System Settings
System Settings provide access to your Bluetooth Devices and
Advanced menu features. Use the arrow buttons to scroll through the
menu options.
The Bluetooth Devices menu allows you to add, connect, delete and set a
phone as primary as well as turn your Bluetooth feature on and off.
The Advanced menu allows you to access and set prompts, languages,
defaults, perform a master reset, install an application and view system
information.
Bluetooth Devices Menu Options
This menu allows you to add, connect, delete, set a phone as primary,
and turn Bluetooth on or off.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Bluetooth Devices appears and select OK.
4. Scroll to select from the following options:
If you select:You can:
Add Bluetooth
Device
*See Using SYNC with your phone earlier in
this chapter for pairing instructions.
Connect Bluetooth
Device Connect a previously paired
Bluetooth-enabled phone.
1. Press OK to select and view a list of
previously paired phones.
2. Scroll until the desired device is chosen,
then press OK to connect the phone.
Note:
Only one device can be connected at a
time. When another phone is connected, the
previous one is disconnected.
Set Primary Phone Set a previously paired phone as your primary
phone.
Press OK to select and scroll to select the
desired phone. Press OK to confirm.
Note:SYNC attempts to connect with the
primary phone at every ignition cycle. When a
phone is selected as primary, it appears first
in the list and is marked with an asterisk (*).
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