Roadside Emergencies 187
Getting roadside assistance..............................187
Hazard warning flashers................................188
Fuel cut-off switch....................................188
Jump-starting the vehicle...............................189
Customer Assistance 192
Reporting safety defects (U.S. only).......................199
Reporting safety defects (Canada only).....................199
Fuses 200
Changing a fuse......................................200
Fuse specification chart................................200
Maintenance 210
General information...................................210
Opening and closing the hood............................211
Under hood overview..................................213
Engine oil dipstick....................................217
Engine oil check......................................217
Engine coolant check..................................218
Automatic transmission fluid check........................223
Brake fluid check.....................................227
Fuel filter...........................................227
Washer fluid check....................................228
Changing the vehicle battery.............................228
Checking the wiper blades..............................230
Changing the wiper blades..............................230
Air filter(s).........................................231
Adjusting the headlamps................................234
Changing a bulb......................................236
Bulb specification chart.................................244
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary Roadside Assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•Battery jump start.
•Lock-out assistance (key replacement cost is the customer’s
responsibility).
•Fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Ford eligible vehicles will be towed to an authorized dealer
within 35 miles (56.3 kilometers) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56.3 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
Vehicles Sold in the United States: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
Roadside Emergencies187
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Should your vehicle shut off after a collision, you may restart your
vehicle by doing the following:
1. Switch off the ignition and wait 10 seconds.
2. Switch on the ignition.
3. Repeat steps 1 and 2 to re-enable fuel pump.
Note:When you try to restart your vehicle after a fuel shutoff, the
vehicle makes sure that various systems are safe to restart. One your
vehicle determines that the systems are safe, then the vehicle will allow
you to restart.
Note:In the event that your vehicle does not restart after your third
attempt, contact an authorized dealer.
JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting to
push-start a vehicle with an automatic transmission may cause
transmission damage.
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may exhibit a combination of firm and soft shifts. This
operation is considered normal and will not affect function or durability
of the transmission. Over time, the adaptive learning process will fully
update transmission operation.
Preparing Your Vehicle
Note:Use only a 12–volt supply to start your vehicle.
Note:Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
1. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehicles do not touch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
Roadside Emergencies189
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Jump Starting
1. Start the engine of the booster vehicle and run the engine at a
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the Jumper Cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
4
1
3
2
Roadside Emergencies191
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USA(fus)
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value.
Avoid the Rising Cost of Properly Maintaining Your Vehicle!
Ford Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and selected wear items. The
coverage is prepaid, so you never have to worry about affording your
vehicle’s maintenance. It covers regular checkups, routine inspections,
preventive care and replacement of select items that require periodic
attention for normal wear:
•Windshield wiper blades
•Spark plugs (except in California)
•The clutch disc
•Brake pads and linings
•Shock absorbers
•Belts and hoses
•Diesel exhaust fluid replenishment
Contact your selling authorized Ford or Lincoln dealership today so they
can customize a Ford Extended Service Plan that fits your driving
lifestyle and budget.
Extended Service Plan303
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C
Capacities for refilling fluids ....293
Cargo management system ......166
CD ..............................................307
CD player ..................................305
Cell phone use ............................16
Changing a tire .........................282
Child safety restraints ..........28, 31
Child safety seats
attaching with tether straps ....31
automatic locking mode
(retractor) .................................38
LATCH .......................................28
Child safety seats - booster
seats .............................................22
Cleaning your vehicle ...............247
engine compartment ..............249
instrument panel ....................251
interior .....................................251
plastic parts ............................249
washing ....................................247
waxing .....................................249
wheels ......................................253
wiper blades ............................250
Climate control (see Air
conditioning or Heating) ..........107
Clock ..........................................307
Console ......................................118
overhead ..................................119
Coolant ......................................218
checking and adding ..............218
refill capacities ........................293
specifications ..........................293
Cross Traffic Alert ....................159
Cruise control ...........................157
Customer Assistance ................187Ford Extended Service
Plan ..........................................302
Getting roadside assistance ...187
Getting the service you
need .........................................192
Ordering additional owner’s
literature .................................198
Utilizing the
Mediation/Arbitration
Program ...................................196
D
Defrost .......................................107
rear window ............................108
Dipstick
automatic transmission
fluid ..................................223, 227
engine oil .................................217
Driving under special
conditions ..................138, 142, 145
sand .........................................143
snow and ice ...........................146
through water .................144, 185
E
Electronic message center .........98
Electronic stability control ......152
Emergencies, roadside
jump-starting ..........................189
running out of fuel .................128
Emergency brake
(see Parking brake) ..................149
Emission control system ..........133
End user license agreement ....363
Engine ........................................292
cleaning ...................................249
coolant .....................................218
fail-safe cooling .......................222
392Index
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USA(fus)
Joining two calls
(multiparty/conference call) ....325
Jump-starting your vehicle ......189
K
Keys .............................................66
positions of the ignition .........121
L
Lamps
bulb replacement
specifications chart ................244
headlamps, flash to pass ..........82
interior lamps ...........................85
replacing bulbs .......................236
LATCH anchors ...........................28
Liftgate ........................................70
Lights, warning and indicator ....93
Loading instructions .................175
Load limits .................................168
Locks
childproof ..................................34
doors ..........................................67
Lubricant specifications ...........293
Lug nuts ....................................291
M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................353
Message center ...........................98
warning messages ...................100
Mirrors ...................................89, 91
fold away ...................................89
side view mirrors (power) .......89Motorcraft® parts .............247, 299
O
Octane rating ............................128
P
Pairing other phones ................322
Pairing your phone for the first
time ............................................321
Parking brake ............................149
Parts
(see Motorcraft® parts) ..........299
Passenger Occupant
Classification Sensor ...................49
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................333
Phone redial ..............................327
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................350
Power distribution box
(see Fuses) ...............................200
Power door locks ........................67
Power mirrors .............................89
Powerpoint ................................117
Power steering ..........................164
fluid, checking and adding ....227
fluid, refill capacity ................293
fluid, specifications .................293
Power Windows ...........................87
Privacy information ..................318
Putting a call on/off hold .........325
R
Radio ..........................................307
394Index
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USA(fus)
jump starting ..........................189
Steering wheel ............................74
controls ......................................74
tilting .........................................74
Sun visor ......................................91
Supplemental Restraint System
(SRS) (see airbags) ....................47
SYNC® customer support ........317
SYNC® Services ........................341
T
Temperature control
(see Climate control) ...............107
Text messaging .........................328
Text messaging (sending,
downloading, deleting) .....329, 331
Tilt steering wheel ......................74
Tires ...........................258–259, 282
alignment ................................272
care ..........................................258
changing ..........................282–283
checking the pressure ............268
inflating ...................................266
label .........................................265
police vehicles ........................274
replacing ..................................270
rotating ....................................273
safety practices .......................272
sidewall information ...............260
snow tires and chains ............275
terminology .............................259
tire grades ...............................259
treadwear ........................259, 268
Towing .......................176, 181–182
recreational towing .................182
trailer towing ..........................176
wrecker ....................................181
Traction control ........................150Traffic, Directions and
Information ................................341
Transaxle
fluid, refill capacities ..............293
lubricant specifications ..........293
Transmission
fluid, checking and adding
(automatic) .....................223, 227
Trunk .....................................70–71
remote release ..........................69
Turn signal ..................................84
U
USB port ....................................315
Using privacy mode ..................325
V
Vehicle health report ................339
Vehicle Identification Number
(VIN) ..........................................300
Vehicle loading ..........................168
Ventilating your vehicle ...........124
Voice commands in media
mode ..........................................345
Voice commands in phone
mode ..........................................323
W
Warning lights (see Lights) .......93
Washer fluid ..............................228
Water, Driving through .............185
Windows
power .........................................87
rear wiper/washer .....................79
396Index
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)