2015 FORD POLICE INTERCEPTOR UTILITY Index

SYNC® 316
Pairing your phone for the first time.......................321
911 Assist™.........................................336
Vehicle Health Report..................................339
Appendices 363
Scheduled Maintenance 372
Normal scheduled maintenance and log.....................377
Index 391
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2014
Table of Contents7
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)

Operating AWD Vehicles With Spare Tires
A spare tire of a different size other than the tire provided should never
be used. The AWD system may disable automatically and enter
front-wheel drive only mode to protect driveline components if a non-full
sized tire is installed. This condition may be indicated by an AWD Off
message in the information display. If there is an AWD Off message in
the message center from using a non-full sized spare tire, this indicator
should turn off after reinstalling the repaired or replaced normal road
tire and cycling the ignition off and on. It is recommended to reinstall
the repaired or replaced road tire as soon as possible. Major dissimilar
tire sizes between the front and rear axles could cause the AWD system
to stop functioning and default to front-wheel drive or damage the AWD
system.
Major dissimilar tire sizes between the front and rear axles (for example,
17 inch low profile tires on the front axle and 22 inch high profile tires
on the rear axle) could cause the AWD system to stop functioning and
default to front-wheel drive or damage the AWD system. However, the
AWD system is capable of tolerating any combination of new and worn
tires of the same original tire size. For example, using 3 worn tread tires
and 1 new tread tire all of the same original tire size, can be tolerated by
the AWD system.
Operating AWD Vehicles With Mismatched Tires
WARNING:Only use replacement tires and wheels that are the
same size, load index, speed rating and type (such as P-metric
versus LT-metric or all-season versus all-terrain) as those originally
provided by Ford. The recommended tire and wheel size may be found on
either the Safety Compliance Certification Label (affixed to either the door
hinge pillar, door-latch post, or the door edge that meets the door-latch
post, next to the driver’s seating position), or the Tire Label which is
located on the B-Pillar or edge of the driver’s door. If this information is not
found on these labels, then you should contact your authorized dealer as
soon as possible. Use of any tire or wheel not recommended by Ford can
affect the safety and performance of your vehicle, which could result in an
increased risk of loss of vehicle control, vehicle rollover, personal injury and
death. Additionally the use of non-recommended tires and wheels could
cause steering, suspension, axle, transfer case or power transfer unit
failure. If you have questions regarding tire replacement, contact your
authorized dealer as soon as possible.
140All-Wheel Drive (If Equipped)
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)

UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADA
ONLY)
This pertains to vehicles delivered to authorized Canadian dealers. In
those cases, where you continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve a factory-related vehicle
service concern have been unsatisfactory, Ford of Canada participates in
an impartial third party mediation or arbitration program administered by
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact our Customer
Relationship Center.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company or Ford
of Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the United States.
If your vehicle must be serviced while you are traveling or living
in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel, contact the nearest
authorized dealer. If the authorized dealer cannot help you,
contact:
196Customer Assistance
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)

Information on P Type Tires
P215/65R15 95H is an example of a
tire size, load index and speed
rating. The definitions of these
items are listed below. (Note that
the tire size, load index and speed
rating for your vehicle may be
different from this example.)
A.P:Indicates a tire, designated by the Tire and Rim Association, that
may be used for service on cars, sport utility vehicles, minivans and light
trucks.
Note:If your tire size does not begin with a letter, this may mean it is
designated by either the European Tire and Rim Technical Organization
or the Japan Tire Manufacturing Association.
B.215:Indicates the nominal width of the tire in millimeters from
sidewall edge to sidewall edge. In general, the larger the number, the
wider the tire.
C.65:Indicates the aspect ratio which gives the tire’s ratio of height to
width.
D.R:Indicates a radial type tire.
E.15:Indicates the wheel or rim diameter in inches. If you change your
wheel size, you will have to purchase new tires to match the new wheel
diameter.
F.95:Indicates the tire’s load index. It is an index that relates to how
much weight a tire can carry. You may find this information in your
owner’s manual. If not, contact a local tire dealer.
Note:You may not find this information on all tires because it is not
required by federal law.
H
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Wheels and Tires261
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)

Tire Replacement Requirements
WARNING:Only use replacement tires and wheels that are the
same size, load index, speed rating and type (such as P-metric
versus LT-metric or all-season versus all-terrain) as those originally
provided by Ford. The recommended tire and wheel size may be found
on either the Safety Compliance Certification Label (affixed to either
the door hinge pillar, door-latch post, or the door edge that meets the
door-latch post, next to the driver’s seating position), or the Tire Label
which is located on the B-Pillar or edge of the driver’s door. If this
information is not found on these labels, then you should contact your
authorized dealer as soon as possible. Use of any tire or wheel not
recommended by Ford can affect the safety and performance of your
vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally the use
of non-recommended tires and wheels could cause steering, suspension,
axle, transfer case or power transfer unit failure. If you have questions
regarding tire replacement, contact your authorized dealer as soon as
possible.
270Wheels and Tires
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)

Tires - long term storage
Most high performance tires are made with a nylon overlay.
As such, the following steps should be taken to avoid flatspotting when
the vehicles are not used for a period of time.
•Fleets should store the vehicles with 44 psi (303 kPa) in the tires.
•If the vehicle is stored for periods longer than 30 days, it should be
moved several feet at least once during each 30-day period, so that a
different portion of the tread contacts the ground.
•Tire pressure should be reduced to the recommended pressure shown
on the vehicle certification label before the vehicle is placed back into
service.
USING SNOW CHAINS
WARNING:Snow tires must be the same size, load index, speed
rating as those originally provided by Ford. Use of any tire or
wheel not recommended by Ford can affect the safety and performance
of your vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally, the use
of non-recommended tires and wheels could cause steering, suspension,
axle, transfer case or power transfer unit failure.
Note:The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when using
snow tires and chains.
The tires on your vehicle have all-weather treads to provide traction in
rain and snow. However, in some climates, you may need to use snow
tires and cables . If you need to use cables, it is recommended that steel
wheels (of the same size and specifications) be used, as cables may chip
aluminum wheels.
Follow these guidelines when using snow tires and chains:
•If possible, avoid fully loading your vehicle.
•For police sedan, do not use snow chains or cables on this vehicle as
they may cause damage to your vehicle which may lead to loss of
vehicle control.
Wheels and Tires275
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)

For your safety, some SYNC functions are speed-dependent. Their use is
limited to when your vehicle is traveling at speeds under 3 mph
(5 km/h).
Make sure that you review your device’s manual before using it with
SYNC.
Privacy Information
When a cellular phone is connected to SYNC, the system creates a
profile within your vehicle that is linked to that cellular phone. This
profile is created in order to offer you more cellular features and to
operate more efficiently. Among other things, this profile may contain
data about your cellular phone book, text messages (read and unread),
and call history, including history of calls when your cell phone was not
connected to the system. In addition, if you connect a media device, the
system creates and retains an index of supported media content. The
system also records a short development log of approximately
10 minutes of all recent system activity. The log profile and other system
data may be used to improve the system and help diagnose any problems
that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist, Vehicle Health
Report, and Traffic, Directions and Information.
318SYNC®
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)

If you select: You can:
LanguagesChoose between English, Espanol and
Francais. Once selected, all of SYNC’s radio
displays and prompts are in the selected
language.
1. Press OK to select and then scroll through
the languages.
2. Press OK when the desired selection
appears in the display. If you change the
language setting, the display indicates that
the system is updating. When complete, SYNC
takes you back to the Advanced menu.
Factory DefaultsReturn to the factory default settings. This
selection does not erase your indexed
information (phonebook, call history, text
messages and paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
Master ResetCompletely erase all information stored on
SYNC (phonebook, call history, text messages
and paired devices) and return to the factory
default settings.
Press OK to select. The display indicates
when complete and SYNC takes you back to
the Advanced menu.
Install ApplicationInstall applications you have downloaded.
Press OK and scroll to select. Press OK to
confirm.
System InfoAccess the Auto Version number as well as
the FPN number.
Press OK to select.
MAP ProfileThis is a Bluetooth component which can
further help your phone with the exchange of
text messages.
ReturnExit the current menu.
SYNC®335
2015 Police(pol)
Owners Guide gf, 1st Printing, April 2014
USA(fus)