2015 FORD FOCUS pairing phone

Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must choose a
preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
The preferred dealer
information did not load
correctly.
I am unable to retrieve the
report on the website, or I
receive a system error.
Update your cellular number
in your account on the
website.
This could be due to your
phone's compatibility.
Bad signal strength.
I am unable to submit a
report.
Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
You did not register your
phone correctly on the
website.
Make sure the currently
connected phone is
registered on your
SYNCMyRide account.
Try deleting your phone and
performing a clean pairing.
This is a free feature, but you
must first register online to
use it.
You did not activate this
phone for this service.
Your phone has ID blocker
active.
I heard a commercial when
I tried to use Traffic, Direc-
tions and Information.
Turn off ID blocker on your
phone as the system recog-
nizes you by your phone
number.
Make sure the currently
connected phone is the
same one that is registered
on your SYNCMyRide
account.
396
Focus (CDH), enUSA, First Printing MyFord Touch
™

Phone...............................................................364
Making Calls........................................................ 366
Pairing Subsequent Cell Phones.................365
Pairing Your Cell Phone for the First Time................................................................... 365
Phone Menu Options........................................ 367
Phone Settings................................................... 370
Phone Voice Commands................................. 371
Receiving Calls................................................... 366
Text Messaging.................................................. 368
Post-Crash Alert System...........................193
Power Door Locks See: Locking and Unlocking............................. 63
Power Seats
....................................................116
Power Lumbar....................................................... 117
Power Windows.............................................85 Accessory Delay................................................... 86
Bounce-Back......................................................... 85
One-Touch Down................................................. 85
One-Touch Up....................................................... 85
Window Lock......................................................... 85
Protecting the Environment........................14
R
Rear Exterior Overview..................................16
Rear Parking Aid............................................153 Rear Sensing System........................................ 153
Rear Seats
.........................................................117
Folding the Seatback.......................................... 117
Rear Under Floor Storage..........................174 Cargo Management System........................... 174
Rear View Camera
.......................................159
Using the Rear View Camera System.........159
Rear View Camera See: Rear View Camera.................................... 159
Rear Window Wiper and Washers...........78 Rear Window Washer......................................... 78
Rear Window Wiper............................................. 78
Refueling..........................................................135 Easy Fuel ™ Capless Fuel System................136 Remote Control - Vehicles With:
Integrated Key Transmitter
.....................50
Changing the Remote Control Battery..........51
Integrated Keyhead Transmitter.................... 50
Locating Your Vehicle.......................................... 51
Programming a New Remote Control...........51
Reprogramming the Unlocking Function............................................................... 51
Sounding the Panic Alarm................................ 52
Remote Control - Vehicles With: Keyless Entry.................................................................52
Changing the Remote Control Battery.........52
Intelligent Access Key......................................... 52
Locating Your Vehicle......................................... 54
Programming a New Remote Control..........52
Remote Control - Vehicles With: Keyless Entry with Remote Start..........................54
Changing the Remote Control Battery........54
Intelligent Access Key......................................... 54
Locating Your Vehicle......................................... 55
Programming a New Remote Control..........54
Remote Start......................................................... 55
Sounding the Panic Alarm................................ 55
Remote Start
...................................................113
Automatic Settings............................................. 113
Heated and Cooled Devices............................ 113
Last Settings.......................................................... 113
Removing a Headlamp...............................221
Repairing Minor Paint Damage..............234
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................57
Reporting Safety Defects (Canada Only)
..............................................................199
Reporting Safety Defects (U.S. Only)..............................................................198
447
Focus (CDH), enUSA, First Printing Index

T
Tailgate
See: Manual Liftgate........................................... 67
Technical Specifications See: Capacities and Specifications.............261
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................196
Tire Care...........................................................237
Glossary of Tire Terminology......................... 239
Important Information for 235/40R18 Low-Profile Tires and Wheels.................. 237
Information About Uniform Tire Quality Grading.............................................................. 237
Information Contained on the Tire Sidewall........................................................... 240
Temperature A B C............................................ 238
Traction AA A B C............................................... 238
Treadwear............................................................ 238
Tire Pressure Monitoring System...........253 Changing Tires With a Tire Pressure
Monitoring System....................................... 254
Understanding Your Tire Pressure Monitoring System ...................................... 254
Tires See: Wheels and Tires...................................... 237
Towing a Trailer.............................................183
Towing the Vehicle on Four Wheels - Automatic Transmission
........................184
Emergency Towing............................................ 184
Recreational Towing......................................... 184
Towing the Vehicle on Four Wheels - Manual Transmission
...............................183
Recreational Towing.......................................... 183
Towing..............................................................183
Traction Control
.............................................151
Principle of Operation........................................ 151
Transmission Code Designation............265
Transmission...................................................141
Transmission See: Transmission............................................... 141
Transporting the Vehicle............................183 Trip Computer
.................................................98
All Values................................................................ 99
Average Fuel Consumption............................. 99
Distance to Empty............................................... 99
Outside Air Temperature.................................. 99
Resetting the Trip Computer........................... 98
Trip Odometer....................................................... 99
Trip Timer................................................................ 99
U
Under Hood Overview - 1.0L EcoBoost™...................................................211
Under Hood Overview - 2.0L Duratec-HE (MI4)...............................................................212
Unique Driving Characteristics................130
USB Port
.........................................................289
Using Cruise Control....................................162
Switching Cruise Control Off.......................... 162
Switching Cruise Control On.......................... 162
Using MyKey With Remote Start Systems..........................................................62
Using Snow Chains.....................................252
Using SYNC™ With Your Media Player.............................................................310
Accessing Your USB Song Library................315
Bluetooth Devices and System Settings.............................................................. 317
Connecting Your Digital Media Player to the USB Port........................................................... 310
Line In Audio.......................................................... 317
Media Menu Features....................................... 314
Media Voice Commands................................... 311
USB 2....................................................................... 316
Voice Commands for Audio Sources...........317
Using SYNC™ With Your Phone............294 Accessing Features through the Phone
Menu................................................................. 298
Accessing Your Phone Settings.................... 301
Bluetooth Devices............................................. 302
Making Calls......................................................... 297
Pairing a Phone for the First Time...............294
Pairing Subsequent Phones.......................... 295
Phone Options during an Active Call.........297
Phone Voice Commands................................ 296
Receiving Calls.................................................... 297
System Settings................................................. 303
Text Messaging.................................................. 299
449
Focus (CDH), enUSA, First Printing Index