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Pairing Your Cell Phone for the
First Time
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. The first thing you must do to use the
phone features of SYNC is to pair your
Bluetooth-enabled cell phone with SYNC.
This allows you to use your cell phone in a
hands-free manner.
Note:
Switch off the radio. Apply the
parking brake and shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission. Switch the
ignition off.
Touch the upper left corner of the touchscreen: Action and Description
Message
Add phone Follow the on-screen instructions.
Find SYNC
Make sure that Bluetooth is set to On and that your cell phone
is in the correct mode. See your cell phone ’s manual if
necessary.
Select
SYNC and a six-digit PIN appears on your device.
If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the next step.
When prompted on your cell phone ’s display, confirm that
the PIN provided by SYNC matches the PIN displayed on your
cell phone.
The display indicates when the pairing is successful.
SYNC may prompt you with more cell phone options. For
more information on your cell phone's capability, see your
cell phone's manual and visit the website.
Pairing Subsequent Cell Phones
Note: Switch off the radio. Apply the
parking brake and shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission. Switch the
ignition off. Make sure that Bluetooth is set to
On and
that your cell phone is in the correct mode.
See your device's manual if necessary.
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To pair a subsequent cell phone, select:
Action and Description
Menu Item
Phone
Settings
Bluetooth Devices
Add Device Follow the on-screen instructions.
Find SYNC
Make sure that Bluetooth is set to On and that your cell phone
is in the correct mode. See your cell phone ’s manual if
necessary.
Select
SYNC and a six-digit PIN appears on your device.
If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the next step.
When prompted on your cell phone ’s display, confirm that
the PIN provided by SYNC matches the PIN displayed on your
cell phone.
The display indicates when the pairing is successful.
SYNC may prompt you with more cell phone options. For
more information on your cell phone's capability, see your
cell phone's manual and visit the website.
Making Calls Press the voice button and say a
command similar to the following:
Voice command
Call
Dial
You can say the name of a person from
your phone book to call or a say a number
to dial. For example "Call John" or "Dial
867-5309". To end the call or exit phone
mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone
sounds. Call information appears in the
display if it is available. 273
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To accept the call, select:
Message
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel. To reject the call, select:
Message
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC logs
it as a missed call.
Phone Menu Options
Press the top left corner on the
touchscreen to select from the following
options: Action and Description
Menu Item
Touch this button to access the on-screen numerical pad to
enter a number and place a call. During an active call, you can
also choose any of these options:
Phone
Mute Call
Hold Call
Privacy
Join Calls
End
Select to call stored contacts.
Quick Dial
Touch this button to access and call any contacts in your
previously downloaded phonebook. The system places the
entries in alphabetical categories summarized at the top of
the screen
Phonebook
To turn on contact picture settings, if your device supports this
feature, select:
Phone
Settings
Manage Phonebook
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Action and Description
Menu Item
Certain smartphones may support transferring street addresses
when listed with phonebook contact information. If your cell
phone supports this feature, you can select and use these
addresses as destinations and save them as favorites.
Note: This is a cell phone-dependent feature. If your cell phone
does not support downloading call history using Bluetooth,
SYNC keeps track of calls made with the SYNC system.
Call History
After you connect your Bluetooth-enabled cell phone to SYNC,
you can access any previously dialed, received or missed calls.
You can also choose to save these to:Quick Dial
Favorites
Send text messages using the touchscreen. See Text
Messaging later in this section.
Messaging
Touch this button to access various phone settings, for
example turning Bluetooth on and off, managing your phone-
book and more. See
Phone Settings later in this section
Settings
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h)
.
Note: SYNC does not download read text
messages from your cell phone.
You can send and receive text messages
using Bluetooth, read them aloud and
translate text messaging acronyms, for
example LOL. Touch the top left corner of the display,
then select: Message
Phone
Messaging
Then any of the following:
Listen (speaker icon)
Dial
Send Text
View
Delete
Composing a Text Message
Note: This is a speed-dependent feature.
It is unavailable when your vehicle is
traveling at speeds over
3 mph (5 km/h).
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Note:
Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
To compose and send a text message, select: Action and Description
Message
Phone
Messaging Enter a cell phone number or choose from your phonebook.
Send Text
Allows you to customize the pre-defined message or create
a message on your own.
Edit Text
Sends the message as it is.
Send
You can then preview the message, verify
the recipient as well as update the
message list.
Text Message Options Message
I’ll call you back in a few minutes.
I just left, I’ll be there soon.
Can you give me a call?
I’m on my way.
I’m running a few minutes late.
I’m ahead of schedule, so I’ll be there
early.
I’m outside.
I’ll call you when I get there.
OK
Yes
No
Thanks Message
Stuck in traffic.
Call me later.
LOL
Receiving a Text Message
Note: If you select View and your vehicle is
traveling over 3 mph (5 km/h), the system
offers to read the message to you instead
of allowing you to view it while driving.
When a new message arrives, an
audible tone sounds and the screen
displays a pop-up with the caller name
and ID, if supported by your cell phone.
You can select: Action and Description
Message
To view the text message.
View
For SYNC to read the
message to you.
Listen
To call the contact.
Dial
To exit the screen.
Ignore
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Phone Settings
To enter the phone settings menu select:
Action and Description
Message
Phone
Settings
Then any of the
following: Connect, disconnect, add or delete a device, as well as save
it as a favorite.
Bluetooth Devices
To turn Bluetooth off or on.
Bluetooth
If you want all calls to go directly to your voicemail and not
ring in the vehicle. When this feature is on, text message
notifications do not ring inside the cabin either.
Do Not Disturb
Turn the 911 Assist feature on and off. See Information
(page 292).
911 Assist
Select the ring tone you want to hear when you receive a call.
Choose from possible system ring tones, your currently paired
cell phone’s ring tone, a beep, text-to-speech or a silent
notification.
Phone Ringer
Select a text message notification, if supported by your cell
phone. Choose from possible system alert tones, text-to-
speech or silent.
Text Message Notifica-
tion
If your cell phone is compatible, use this screen to adjust your
internet data connection. Select to make your connection
profile with the personal area network or to turn off your
connection. You can also choose to adjust your settings or
have the system always connect, never connect when
roaming or query on connect. Press
? for more information.
Internet Data Connection
To access features such as automatic phonebook download,
re-download your phonebook, add contacts from your cell
phone as well as delete or upload your phonebook.
Manage Phonebook
To have the system alert you when your cell phone is in
roaming mode.
Roaming Warning
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Phone Voice Commands
Press the voice button and when
prompted say any of the following or a
similar command:
Voice command
Call Voicemail
Listen to Message
Reply to Message
Pair Phone
Help ELECTRIC VEHICLE
INFORMATION Your system has special electric
vehicle screens, which display
power flow and charge settings.
To access these screens, press
the EV Info button.
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A
B
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Menu Item
Item
Settings
A
Power
B
Settings This screen allows you to set up the
charging convenience features.
Note:
You can also set up the charging
convenience features using MyFord Mobile
over the internet or smartphone application.
For more information on MyFord Mobile, and
to set up your MyFord Mobile account, visit
www.myfordmobile.com
To improve the charging experience, your vehicle has the following convenience
features: Description
Feature
Your vehicle schedules its charging time for
when the utility rates are lowest. Contact
your utility company to see what rates are
available.
Value Charge
Your vehicle starts charging immediately
after you connect the charging plug.
Charge Now
Get the most miles out of every charge by
conditioning your vehicle when it is plugged
in. Set the cabin temperature when you set
your GO Time in order to use energy from
your home (or charging station) instead of
from your vehicle’s battery.
Cabin Conditioning
Setting GO Times allows you to control
charging schedules and cabin conditioning
settings so your vehicle is ready to drive
when you are. By setting a GO Time, your
vehicle can use your value charge settings
to minimize your electricity costs but still
prioritize getting a full charge before your
GO Time. A calendar view allows you to
program two GO Times per day for each
day of the week.
GO Time
Note: Remember, you must plug in your
vehicle for My GO Time to work.
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