
COLLISION, DAMAGE OR FIRE
EVENT
Guidance for Ford Motor Company
Electric and Hybrid-Electric
Vehicles Equipped With High
Voltage Batteries
(Vehicle Owner/Operator/General
Public)
Electric and Hybrid-Electric Vehicle
Considerations
In the event of damage or fire involving
an electric vehicle (EV) or
hybrid-electric vehicle (HEV):
•
Always assume the high-voltage
battery and associated components
are energized and fully charged.
• Exposed electrical components, wires
and high-voltage batteries present
potential high-voltage shock hazards.
• Venting/off-gassing high-voltage
battery vapors are potentially toxic and
flammable.
• Physical damage to the vehicle or
high-voltage battery may result in
immediate or delayed release of toxic,
flammable gases and fire.
Vehicle Information and General
Safety Practices
• Know the make and model of your
vehicle.
• Review the owner ’s manual and
become familiar with your vehicle ’s
safety information and recommended
safety practices.
• Do not attempt to repair damaged
electric and hybrid-electric vehicles
yourself. Contact an authorized Ford
Dealer or vehicle manufacturer
representative for service. Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible
•
Move your car to a safe, nearby
location and remain on the scene.
• Roll down the windows before shutting
your vehicle off.
• Place your vehicle in Park, set the
parking brake, turn off the vehicle,
activate the hazard lights, and move
your key(s) at least 16 feet (5 meters)
away from the vehicle.
Always
• Call 911 if assistance is needed and
advise that an electric or hybrid-electric
vehicle is involved.
• Do not touch exposed electrical
components or the engine
compartment, as a shock hazard may
exist.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately if
you see sparks, smoke or flames coming
from the vehicle.
• Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved.
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GENERAL INFORMATION
Radio Frequencies and Reception
Factors
AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
•
AM: 530, 540-1700, 1710 kHz
• FM: 87.9-107.7, 107.9 MHz Radio Reception Factors
The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
CD and CD Player Information
Note: CD units play commercially pressed
4.75-inch (12 centimeter) audio compact
discs only. Due to technical incompatibility,
certain recordable and re-recordable
compact discs may not function correctly
when used in Ford CD players.
Note: Do not insert CDs with homemade
paper (adhesive) labels into the CD player
as the label may peel and cause the CD to
become jammed. You should use a
permanent felt tip marker rather than
adhesive labels on your homemade CDs.
Ballpoint pens may damage CDs. Please
contact an authorized dealer for further
information.
Note: Do not use any irregularly shaped
discs or discs with a scratch protection film
attached.
Always handle discs by their edges only.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of the
disc toward the edge. Do not clean in a
circular motion. Do not expose discs to direct sunlight or
heat sources for extended periods.
MP3 Track and Folder Structure
Audio systems capable of recognizing and
playing MP3 individual tracks and folder
structures work as follows:
•
There are two different modes for MP3
disc playback: MP3 track mode
(system default) and MP3 folder
mode.
• MP3 track mode ignores any folder
structure on the MP3 disc. The player
numbers each MP3 track on the disc
(noted by the .mp3 file extension) from
T001 to a maximum of T255. The
maximum number of playable MP3
files may be less depending on the
structure of the CD and exact model
of radio present.
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•
MP3 folder mode represents a folder
structure consisting of one level of
folders. The CD player numbers all MP3
tracks on the disc (noted by the .mp3
file extension) and all folders
containing MP3 files, from F001
(folder) T001 (track) to F253 T255.
• Creating discs with only one level of
folders helps with navigation through
the disc files.
If you are burning your own MP3 discs, it is
important to understand how the system
reads the structures you create. While
various files may be present, (files with
extensions other than mp3), only files with
the .mp3 extension are played; other files
are ignored by the system. This enables
you to use the same MP3 disc for a variety
of tasks on your work computer, home
computer and your in-vehicle system.
In track mode, the system displays and
plays the structure as if it were only one
level deep (all .mp3 files play, regardless
of being in a specific folder). In folder
mode, the system only plays the .mp3 files
in the current folder. AUDIO UNIT - VEHICLES WITH:
SONY AUDIO SYSTEM WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
The MyFord Touch system controls
most of the audio features. See
Entertainment (page 254).
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Support
The SYNC support team is available:
•
Monday-Saturday, 8:30am-8:00pm
EST.
• United States: 1-888-270-1055
• Canada: 1-800-565-3673
Note: Times are subject to change due to
holidays.
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. •
Do not attempt to service or repair the
system. Have your vehicle checked by
an authorized dealer.
• Do not operate media devices if the
power cables are broken or damaged. •
Make sure the power cables do not
interfere with the safe operation of your
vehicle's controls or affect your safe
driving abilities.
• Some SYNC functions are
speed-dependent. Their use is limited
to when your vehicle is traveling at
speeds below 3 mph (5 km/h).
Make sure that you review your device's
manual before using it with SYNC.
Speed-restricted Features
Some features of this system are restricted
from use unless your vehicle is stationary.
• Screens crowded with information, for
example:
•Point of Interest reviews and ratings
• SIRIUS Travel Link sports scores
• Movie times
• Ski conditions.
• Any action that requires keyboard use,
for example: entering a navigation
destination or editing information.
• All lists are limited, for example: phone
contacts.
See the following chart for more specific
examples. Speed-restricted Features
Pairing a cell phone
Cell phone
Adding or editing phonebook contacts
Phone contacts and recent phone call entries
Enabling Valet Mode
System Functionality
Editing settings while the rear view camera or active park
assist are active
Editing wireless settings
Wi-Fi and Wireless
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Use the OK and arrow buttons on the right
side of your steering wheel to scroll
through the available modes:
The selection menu expands and different
options appear.
• Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode.
• Press the left or right arrows to make
adjustments within the chosen mode.
• Press
OK to confirm your selection.
Using Voice Commands
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the lower left status
bar indicating the status of the voice
command session (such as Listening,
Success, Failed, Paused or Try Again). How to Use Voice Commands The following are some of the
voice commands that you can
say at any time during a voice
command session.
Press the voice button and when
prompted say: Voice command
Main Menu
What Can I Say
Previous Page
Go Back
Help
Helpful Hints
• Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken voice commands.
• After pressing the voice command icon,
wait until after the tone sounds and a
message appears before saying a voice
command. Any voice command spoken
prior to this does not register with the
system.
• Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice command icon.
Accessing a List of Available Voice
Commands
To access a list of available voice
commands you can do either of the
following.
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To upload your photos, select:
Action and Description
Message
Press the settings icon.
Settings
Display
Follow the system prompts to upload your photographs.
Edit Wallpaper
Only the photograph(s), which meet the
following conditions display:
• Compatible file formats are as follows:
JPEG, GIF, PNG, BPM.
• Each file must be 1.5 MB or less.
• Recommended dimensions: 800 x 384. SoundTo make adjustments using the touchscreen, select:
Menu Item
Settings
Sound
Then select from the following:
Bass
Midrange
Treble
Set Balance and Fade
Occupancy Mode
EQ Mode
Speed Compensated Volume
Note: Your vehicle may not have all of these sound settings.
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This feature allows you to plug in media
playing devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Playing Music from Your Device
Note:
The system is capable of indexing up
to 30,000 songs. Insert your device and select:
Action and Description
Message
Once the system recognizes your USB or SD card you can then select
from the following options:
USB
SD Card
This feature replays the currently playing song or album.
Repeat
Touch this button to play music on the selected album or folder in
random order.
Shuffle
This feature allows you to choose music similar to what is currently
playing.
Similar Music
Touch this button to see disc information, for example current track,
artist name, album and genre.
More Info
Touch this button to view and adjust various media settings.
Options
Sound
You can adjust the settings for: Action and Description
Message
Bass
Sound Settings
Midrange
Treble
Set Balance and Fade
DSP
EQ Mode
Speed Compensated Volume
Allows you to select more settings, which is under Media Player. See
Settings (page 240).
Media Player
Settings
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Pairing Your Cell Phone for the
First Time
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. The first thing you must do to use the
phone features of SYNC is to pair your
Bluetooth-enabled cell phone with SYNC.
This allows you to use your cell phone in a
hands-free manner.
Note:
Switch off the radio. Apply the
parking brake and shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission. Switch the
ignition off.
Touch the upper left corner of the touchscreen: Action and Description
Message
Add phone Follow the on-screen instructions.
Find SYNC
Make sure that Bluetooth is set to On and that your cell phone
is in the correct mode. See your cell phone ’s manual if
necessary.
Select
SYNC and a six-digit PIN appears on your device.
If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the next step.
When prompted on your cell phone ’s display, confirm that
the PIN provided by SYNC matches the PIN displayed on your
cell phone.
The display indicates when the pairing is successful.
SYNC may prompt you with more cell phone options. For
more information on your cell phone's capability, see your
cell phone's manual and visit the website.
Pairing Subsequent Cell Phones
Note: Switch off the radio. Apply the
parking brake and shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission. Switch the
ignition off. Make sure that Bluetooth is set to
On and
that your cell phone is in the correct mode.
See your device's manual if necessary.
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