
This screen displays any system messages
(such as an SD card fault).
Note:
The system alerts you to any
messages by turning the information icon
yellow. After you read or delete the
messages, the icon returns to white.
Calendar If your vehicle is equipped with
Navigation, touch the I
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Press Calendar. You can view the current
calendar by day, week or month.
911 Assist WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help, which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time, which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in
a crash. Failure to do so may cause serious
injury to someone or damage the phone,
which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on prior to the incident. Note:
Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts
where fitted or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 37). Important information
regarding airbag deployment is in this
chapter.
See
Roadside Emergencies (page 147).
Important information regarding the fuel
pump shut-off is in this chapter.
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If your vehicle is equipped with
Navigation, touch the I (Information)
button to access these features. If your
vehicle is not equipped with
Navigation, touch the corner of the
touchscreen with the green tab. Then
select:
Message
Apps
911 Assist
On You can also access 911 Assist by
pressing:
Message
Settings
Phone
911 Assist
Or you can also select:
Help
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC. •
A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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911 Assist May Not Work If:
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
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Remote Control..............................................46
Changing the Remote Control Battery.........47
Intelligent Access Key........................................ 46
Locating Your Vehicle.......................................... 47
Programming a New Remote Control..........47
Remote Start......................................................... 48
Sounding the Panic Alarm............................... 48
Remote Start
.................................................103
Removing a Headlamp................................177
Repairing Minor Paint Damage...............186
Replacement Parts Recommendation.........................................9
Collision Repairs...................................................... 9
Scheduled Maintenance and Mechanical Repairs................................................................... 9
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control............................................................49
Reporting Safety Defects (Canada Only)...............................................................157
Reporting Safety Defects (U.S. Only)...............................................................156
Roadside Assistance
...................................147
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 147
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 147
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 147
Vehicles Sold in the United States: Using Roadside Assistance..................................... 147
Roadside Emergencies...............................147
Running-In See: Breaking-In.................................................. 145
S
Safety Belt Height Adjustment.................32
Safety Belt Minder.........................................33 Belt-Minder™........................................................ 33
Safety Belts
......................................................29
Principle of Operation........................................ 29
Safety Belt Warning Lamp and Indicator Chime...............................................................33
Conditions of operation..................................... 33
Scheduled Maintenance Record............351
Scheduled Maintenance
...........................347
Seats.................................................................104 Security..............................................................64
Settings...........................................................240
Clock........................................................................\
241
Display.................................................................... 241
Settings................................................................. 246
Sound..................................................................... 243
Vehicle.................................................................... 243
Side Airbags
......................................................41
Side Curtain Airbags.....................................43
Sitting in the Correct Position
.................104
Snow Chains See: Using Snow Chains.................................. 216
Special Notices
................................................10
New Vehicle Limited Warranty........................ 10
On-board Diagnostics (OBD-II)...................... 10
Special Instructions............................................. 10
Speed Control See: Cruise Control............................................. 133
Stability Control............................................128 Principle of Operation....................................... 128
Starting and Stopping the Electric Motor...............................................................112
Starting the Electric Motor.........................112 Keyless Starting.................................................... 112
Starting Your Vehicle.......................................... 112
Steering............................................................134 Electric Power Steering.................................... 134
Steering Wheel
................................................67
Storage Compartments...............................111
Sun Visors.........................................................80
Illuminated Vanity Mirror.................................. 80
Supplementary Restraints System..........37 Principle of Operation......................................... 37
Switching Off the Electric Motor..............113
Symbols Glossary.............................................5
T
Tailgate See: Manual Liftgate............................................ 61
Technical Specifications See: Capacities and Specifications.............222
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VIN
See: Vehicle Identification Number............223
Voice Control...................................................68
W
Warning Lamps and Indicators.................83 Anti-Lock Braking System Warning
Lamp.................................................................... 83
Battery Warning Lamp....................................... 83
Brake System Warning Lamp.......................... 83
Cruise Control Indicator .................................... 83
Direction Indicator............................................... 83
Door Ajar.................................................................. 83
Fasten Safety Belt Warning Lamp................84
Front Airbag Warning Lamp............................ 84
Headlamp and Parking Lamp Indicator ........................................................................\
....... 84
High Beam Indicator........................................... 84
Liftgate Ajar............................................................ 84
Limited Performance......................................... 84
Low Battery............................................................ 84
Low Tire Pressure Warning............................... 84
Low Washer Fluid................................................ 84
Motor Coolant Temperature............................ 83
Powertrain Fault................................................... 84
Ready to Drive....................................................... 84
Stability Control Off Indicator......................... 85
Stability Control Warning Lamp .................... 85
Stop Safely............................................................. 85
Vehicle Plugged in................................................ 85
Washer Fluid Check
......................................173
Washers See: Cleaning the Exterior............................... 182
See: Wipers and Washers................................. 70
Waxing..............................................................183
Wheel Nuts See: Changing a Road Wheel....................... 220
Wheels and Tires
..........................................189
Windows and Mirrors.....................................77
Windshield Washers.....................................70
Windshield Wipers
.........................................70
Intermittent Wipe................................................. 70
Speed Dependent Wipers................................ 70
Wipers and Washers.....................................70
366
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