2015 FORD FLEX reset

Sirius Satellite Radio Service
Note:Sirius reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming changes.
Sirius satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed Sirius satellite
radio system includes hardware and
a limited subscription term which begins on the date of sale or lease of
your vehicle. See an authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of Sirius satellite
radio channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call Sirius at 1–888–539–7474.
Satellite Radio Electronic Serial Number (ESN)
You need your ESN to activate, modify or track your satellite radio
account. When in satellite radio mode, you can view this number by
pressingSIRIUSand memory preset 1 at the same time. To access your
ESN, press the bottom left corner of the touchscreen, thenSIRIUS>
Options.
Troubleshooting
Radio display Condition Possible action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failureThere is an internal
module or system
failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
an authorized dealer
for service.
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Radio display Condition Possible action
Invalid Channel The channel is no
longer available.Tune to another
channel or choose
another preset.
Unsubscribed Channel Your subscription does
not include this
channel.Contact Sirius at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal The signal is lost from
the Sirius satellite or
Sirius tower to your
vehicle antenna.The signal is blocked.
When you move into
an open area, the
signal should return.
Updating Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474Your satellite service is
no longer available.Call Sirius at
1–888–539–7474 to
resolve subscription
issues.
None Found. Check
Channel Guide.All the channels in the
selected category are
either skipped or
locked.Use the channel guide
to turn off the Lock or
Skip function on that
station.
Subscription Updated Sirius has updated the
channels available for
your vehicle.No action required.
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•Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
•Do not attempt to service or repair the system. See your authorized
dealer.
For your safety, some SYNC functions are speed-dependent. Their use is
limited to when your vehicle is traveling at speeds under 3 mph
(5 km/h).
Make sure that you review your device’s manual before using it with
SYNC.
Privacy Information
When a cellular phone is connected to SYNC, the system creates a
profile within your vehicle that is linked to that cellular phone. This
profile is created in order to offer you more cellular features and to
operate more efficiently. Among other things, this profile may contain
data about your cellular phone book, text messages (read and unread),
and call history, including history of calls when your cell phone was not
connected to the system. In addition, if you connect a media device, the
system creates and retains an index of supported media content. The
system also records a short development log of approximately
10 minutes of all recent system activity. The log profile and other system
data may be used to improve the system and help diagnose any problems
that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist, Vehicle Health
Report, and Traffic, Directions and Information.
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When you select: You can:
SYNC Services3Access the SYNC services portal where you
can request various types of information,
traffic reports and directions.
911 Assist
4Place an emergency call to a 911 operator for
you after an accident (if the feature is used
properly).
Vehicle Health
Report
3Create and receive a diagnostic report card on
your vehicle.
Mobile Apps
3Interact with SYNC-capable mobile
applications on your smartphone.
System SettingsAccess Bluetooth Devices menu listings (add,
connect, set as primary, on/off, delete) as well
as Advanced menu listings (prompts,
languages, defaults, master reset, install
application and system information).
Exit Phone MenuExit the phone menu by pressing OK.
1This is a phone-dependent feature.
2This is a phone-dependent and speed-dependent feature.
3If equipped, United States only.
4If equipped, United States and Canada only.
Text Messaging
Note:This is a phone-dependent feature.
SYNC allows you to receive, send, download and delete text messages.
The system can also read incoming text messages to you so that you do
not have to take your eyes off the road.
Receiving a Text Message
Note:This is a phone-dependent feature. Your phone must support
downloading text messages using Bluetooth to receive incoming text
messages.
Note:Forwarding a text message is a speed-dependent feature and can
only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
Note:Only one recipient is allowed per text message.
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System Settings
System Settings provide access to your Bluetooth Devices and
Advanced menu features. Use the arrow buttons to scroll through the
menu options.
The Bluetooth Devices menu allows you to add, connect, delete and set a
phone as primary as well as turn your Bluetooth feature on and off.
The Advanced menu allows you to access and set prompts, languages,
defaults, perform a master reset, install an application and view system
information.
Bluetooth Devices Menu Options
This menu allows you to add, connect, delete, set a phone as primary,
and turn Bluetooth on or off.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Bluetooth Devices appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
Add Bluetooth
Device
*SeeUsing SYNC with your phoneearlier in
this chapter for pairing instructions.
Connect Bluetooth
DeviceConnect a previously paired
Bluetooth-enabled phone.
1. Press OK to select and view a list of
previously paired phones.
2. Scroll until the desired device is chosen,
then press OK to connect the phone.
Note:Only one device can be connected at a
time. When another phone is connected, the
previous one is disconnected.
Set Primary PhoneSet a previously paired phone as your primary
phone.
Press OK to select and scroll to select the
desired phone. Press OK to confirm.
Note:SYNC attempts to connect with the
primary phone at every ignition cycle. When a
phone is selected as primary, it appears first
in the list and is marked with an asterisk (*).
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If you select: You can:
Set Bluetooth On/OffTurn the Bluetooth feature on and off.
Press OK and scroll to toggle between On and
Off. When the desired selection is chosen,
press OK.
Note:Turning Bluetooth off disconnects all
Bluetooth devices and deactivates all
Bluetooth features.
Delete DeviceDelete a paired phone.
Press OK and scroll to select the device.
Press OK to confirm.
Delete All DevicesDelete all previously paired phones (and all
information originally saved with those
phones).
Press OK to select.
ReturnExit the current menu.
*This is a speed-dependent feature.
Advanced Menu Options
This menu allows you to access settings such as prompts, languages,
defaults, perform a master reset, install an application and view system
information.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Advanced appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
PromptsGet help from SYNC by using questions,
helpful hints or asking you for a specific
action. To turn these prompts on or off:
1. Press OK to select and scroll to select
between on or off.
2. Press OK when the desired selection
appears in the display. SYNC takes you back
to the Advanced menu.
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If you select: You can:
LanguagesChoose between English, Espanol and
Francais. Once selected, all of SYNC’s radio
displays and prompts are in the selected
language.
1. Press OK to select and then scroll through
the languages.
2. Press OK when the desired selection
appears in the display. If you change the
language setting, the display indicates that
the system is updating. When complete, SYNC
takes you back to the Advanced menu.
Factory DefaultsReturn to the factory default settings. This
selection does not erase your indexed
information (phonebook, call history, text
messages and paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
Master ResetCompletely erase all information stored on
SYNC (phonebook, call history, text messages
and paired devices) and return to the factory
default settings.
Press OK to select. The display indicates
when complete and SYNC takes you back to
the Advanced menu.
Install ApplicationInstall applications you have downloaded.
Press OK and scroll to select. Press OK to
confirm.
System InfoAccess the Auto Version number as well as
the FPN number.
Press OK to select.
MAP ProfileThis is a Bluetooth component which can
further help your phone with the exchange of
text messages.
ReturnExit the current menu.
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When you select: You can:
Media SettingsChoose to shuffle or repeat your music and
select your Autoplay settings. Once these
selections are turned on, they remain on until
turned off. Press SEEK to play the previous
or next track.
Note:Some digital media players require
both USB and line in ports to stream data and
music separately. Press OK to select and then
scroll to choose from:
Shuffle: Press OK to shuffle available media
files in the current playlist.Note:To shuffle
all media tracks, you must select Play All in
the Play Menu and then select Shuffle.
Repeat: Press OK to repeat any song.
Autoplay: Press OK to listen to music which
has already been randomly indexed during
the indexing process.
Mobile AppsInteract with SYNC-capable mobile
applications on your smart phone. SeeSYNC
AppLinkearlier in this chapter for more
information.
System SettingsAccess Bluetooth Device menu listings (add,
connect, set as primary, on/off, delete) as well
as Advanced menu listings (prompts,
languages, defaults, master reset, install
application and system information).
Note:See System Settings for more
information.
Exit Media MenuPress OK to exit the media menu.
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