
Voice command
play artist
play audiobook
podcast name | season name
| audiobook title name>
play author
play composer
play folder
play [genre]
play movie
video podcast episode name
| music video song name>
play music video
| video podcast episode name
| music video song name>
play playlist
play podcast
podcast name | season name
| audiobook title name>
play [podcast] episode
podcast episode name | video
podcast episode name | song
name | audiobook title name>
[play] (similar music | more
like this)
play (song | track | title | file)
| video podcast episode name
| song name | audiobook title
name> Voice command
play TV show
| video podcast episode name
| music video song name> *
play [TV show] episode
episode name | music video
song name>
*
play [podcast] episode
podcast episode name | video
podcast episode name | song
name | audiobook title name>
*
play video playlist
playlist name | video podcast
playlist name | music video
playlist name>
[play] previous track
[play] next track
repeat [all | folder | track] off
repeat [on]
(shuffle | random | mix) [on |
tracks [on]]
shuffle album [on]
shuffle off
((who's | who is) this | who
plays this | (what's | what is)
playing [now] | (what | which)
(song | track | artist) is this |
(who's | who is) playing |
(what's | what is) this)
Help
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Voice command
(browse | search | show)
album
name | season name |
audiobook title name>
(browse | search | show) all
(album | albums)
(browse | search | show) all
(artist | artists)
(browse | search | show) all
(audiobook | audiobooks)
(browse | search | show) all
(author | authors)
(browse | search | show) all
(composer | composers)
(browse | search| show) all
(folder | folders)
(browse | search | show) all
(genre | genres) *
(browse | search | show) all
(movie | movies)
*
(browse | search | show) all
music (video | videos)
(browse | search | show) all
(playlist | playlists)
(browse | search | show) all
(podcast | podcasts)
(browse | search | show) all
(song | songs | title | titles | file
| files | track | tracks)
*
(browse | search | show) all
TV (show | shows)
*
(browse | search | show) all
video (playlist | playlists) Voice command
*
(browse | search | show) all
video (podcast | podcasts)
*
(browse | search | show) all
(video | videos)
(browse | search | show) artist
(browse | search | show)
audiobook
podcast name | season name
| audiobook title name>
(browse | search | show)
author
(browse | search | show)
composer
(browse | search| show) folder
(browse | search | show)
genre
(browse | search | show)
playlist
(browse | search | show)
podcast
name | season name |
audiobook title name>
*
(browse | search| show) TV
show
Episode name | Music Video
Song name>
*
(browse | search | show) video
episode name | music video
song name>
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Voice command
*
(browse | search| show) video
playlist
Video Podcast playlist name
| Music Video playlist name>
(browse | search| show) video
podcast
Video Podcast Episode name
| Music Video Song name>
Help
* These commands are only available in
USB mode and are device-dependent.
Supported Media Players, Formats
and Metadata Information
SYNC is capable of hosting nearly any
digital media player, including iPod,
Zune ™, plays from device players, and
most USB drives. Supported audio formats
include MP3, WMA, WAV and AAC.
It is also able to organize your indexed
media from your playing device by
metadata tags. Metadata tags, which are
descriptive software identifiers embedded
in the media files, provide information
about the file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC may classify the empty
metadata tags as unknown. Bluetooth Audio
The system allows you to stream audio
over your vehicle's speakers from your
connected, Bluetooth-enabled cell phone. To access, press the lower left corner
on the touchscreen, then select:
Message
BT Stereo
Bluetooth Audio Voice Commands Press the voice button and when
prompted say:
Voice command
[play] next track
play
pause
[play] previous track
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![FORD FIESTA 2015 6.G Owners Manual Voice command
1
join (call | calls)
(listen to | read) [[text] message |
line] [number] <msg_num>
(listen to | read) ([text] message)
2
[text] (messages | message)
1
mute call [on]
(pair ([Bluetooth] FORD FIESTA 2015 6.G Owners Manual Voice command
1
join (call | calls)
(listen to | read) [[text] message |
line] [number] <msg_num>
(listen to | read) ([text] message)
2
[text] (messages | message)
1
mute call [on]
(pair ([Bluetooth]](/manual-img/11/5092/w960_5092-354.png)
Voice command
1
join (call | calls)
(listen to | read) [[text] message |
line] [number]
(listen to | read) ([text] message)
2
[text] (messages | message)
1
mute call [on]
(pair ([Bluetooth] device | phone |
Bluetooth audio) | add [a] phone)
1
([go to] privacy [on] | transfer to
phone)
reply to (text | [text] message)
(turn ringer off | silent mode [on])
(turn ringer on | silent mode off) Voice command
1
(mute [call] off | Unmute [call])
Help
1 These commands are only available
during an active call.
2 If you say messages, see the following
additional commands. Voice command
call [[a] name]
forward (text | [text] message)
(listen to | read) [[text] message | line]
[number]
(listen to | read) ([text] message)
reply to (text | [text] message)
Help
INFORMATION 352
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If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
delivers a new route to your vehicle.
If your vehicle is equipped with Navigation,
SYNC Services downloads your requested
destination to the navigation system. The
navigation system then calculates the
route and provides driving instructions.
See Navigation (page 362).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone button on the steering wheel.
2. Say "Good-bye" from the SYNC Services main menu.
SYNC Services Quick Tips Tips
You can person-
alize your Services feature to providequicker access to
your most used or favorite informa-
Personalizing
tion. You can saveaddress points,
such as work or
home. You can also save favorite
information like
sports teams, for example Detroit Tips
Lions, or a news
category. You can learn more about
personalization by logging onto
www.SYNCMyRide.com.
Press the voice
button at any time (while connected
to SYNC Services)
to interrupt a voice
prompt or an audio clip (such as a
sports report) and say your voicecommand.
Push to interrupt
Your subscription isassociated withyour Bluetooth-
enabled cellular
phone number, not your VIN (Vehicle
Portable
Identification
Number). You can pair and connect
your phone to any vehicle equipped
with SYNC Services and continue
enjoying your personalized services.
SYNC Services Voice Commands When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands:
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Voice command
Previous destination
Street address
Help
Navigation Voice command
*
Destination
Zoom city
Zoom country
Zoom minimum
Zoom maximum
Zoom province
Zoom state
Zoom street
Zoom to
Help
* If you say "Destination", you can then say
any command in the "Destination" chart. One-shot Destination Street Address
When you say either "Navigation
destination street address" or "Destination
street address", the system asks you to say
the full address. The system displays an
example on-screen. You can then speak
the address naturally, such as "One two
three four Main Street, Anytown".
MYFORD TOUCH™
TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.
Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
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USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
You can also preform the
MyFord Touch reset
procedure.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play. Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
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•
Links to Third Party Sites: The MS
SOFTWARE may provide you with the
ability to link to third party sites through
the use of the SOFTWARE. The third
party sites are not under the control of
MS, Microsoft Corporation, their
affiliates and/or their designated
agent. Neither MS nor Microsoft
Corporation nor their affiliates nor their
designated agent are responsible for
(i) the contents of any third party sites,
any links contained in third party sites,
or any changes or updates to third
party sites, or (ii) webcasting or any
other form of transmission received
from any third party sites. If the
SOFTWARE provides links to third
party sites, those links are provided to
you only as a convenience, and the
inclusion of any link does not imply an
endorsement of the third party site by
MS, Microsoft Corporation, their
affiliates and/or their designated
agent.
• Obligation to Drive Responsibly:
You recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICE operating instructions
particularly as they pertain to safety
and assumes any risk associated with
the use of the DEVICE.
UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICE on media such as a ROM chip, CD
ROM disk(s) or via web download or other
means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICE as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE. INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by MS, Microsoft
Corporation, FORD MOTOR COMPANY, or
their affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content. All rights not
specifically granted under this EULA are
reserved by MS, Microsoft Corporation,
FORD MOTOR COMPANY, third party
software and service providers, their
affiliates and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS:
You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments. For additional
information, see
http://www.microsoft.com/exporting/.
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