•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry your vehicle with a chamois or soft, terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash your vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to your vehicle’s
paintwork and trim over time. Use Motorcraft Bug and Tar Remover
(ZC-42), which is available from an authorized dealer.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted surface;
if these substances come in contact with your vehicle, wash off as
soon as possible.
•If your vehicle is equipped with running boards, use Motorcraft Detail
Wash (ZC-3-A), and, as required, Motorcraft Bug and Tar Remover
(ZC-42), both as per the directions on the products’ labels. To
manually dry, use a clean, dry, lint-free towel. Do not use rubber,
plastic and vinyl protectant products on the running board surface, as
the area may become slippery.
Exterior Chrome
•Wash your vehicle first, using cool or lukewarm water and a neutral
pH shampoo, such as Motorcraft Detail Wash (ZC-3-A).
•Use Motorcraft Custom Bright Metal Cleaner (ZC-15), available from
an authorized dealer. Apply the product as you would a wax to clean
bumpers and other chrome parts; allow the cleaner to dry for a few
minutes, and then wipe off the haze with a clean, dry rag.
•Never use abrasive materials, such as steel wool or plastic pads, as
they can scratch the chrome surface.
Underbody
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
Rear suspension components may require regular cleaning with a power
washer or a thorough rinse with a strong stream of water if you operate
your vehicle in dusty or muddy environments. Rear leaf springs or other
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GENERAL INFORMATION
Radio Frequencies and Reception Factors
AM and FM frequencies are established by the Federal Communications
Commission (FCC) and the Canadian Radio and Telecommunications
Commission (CRTC). Those frequencies are:
AM: 530, 540–1700, 1710 kHz
FM: 87.9–107.7, 107.9 MHz
Radio reception factors
Distance and
strengthThe further you travel from an FM station,
the weaker the signal and the weaker the
reception.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with the reception.
Station overloadWhen you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and result in the audio
system muting.
CD and CD Player Information
Note:CD units play commercially pressed 4.75-inch (12 centimeter)
audio compact discs only. Due to technical incompatibility, certain
recordable and re-recordable compact discs may not function correctly
when used in Ford CD players.
Note:Do not insert CDs with homemade paper (adhesive) labels into
the CD player as the label may peel and cause the CD to become
jammed. You should use a permanent felt tip marker rather than
adhesive labels on your homemade CDs. Ballpoint pens may damage
CDs. Please contact your authorized dealer for further information.
Note:Do not use any irregularly shaped discs or discs with a scratch
protection film attached.
Always handle discs by their edges only. Clean the disc with an approved
CD cleaner only. Wipe it from the center of the disc toward the edge. Do
not clean in a circular motion.
Do not expose discs to direct sunlight or heat sources for extended
periods.
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Satellite Radio Reception Factors
Potential satellite radio reception issues
Antenna
obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other material as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overloadWhen you pass a ground-based
broadcast-repeating tower, a stronger signal
may overtake a weaker one and the audio
system may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
Sirius Satellite Radio Service
Note:Sirius reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
Sirius satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed Sirius satellite
radio system includes hardware and
a limited subscription term which begins on the date of sale or lease of
your vehicle. See an authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of Sirius satellite
radio channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call Sirius at 1–888–539–7474.
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Satellite Radio Electronic Serial Number (ESN)
You need your ESN to activate, modify or track your satellite radio
account. When in satellite radio mode, you can view this number by
pressingSIRIUSand memory preset 1 at the same time. To access your
ESN, press the bottom left corner of the touchscreen, thenSIRIUS>
Options.
Troubleshooting
Radio display Condition Possible action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failureThere is an internal
module or system
failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
an authorized dealer
for service.
Invalid Channel The channel is no
longer available.Tune to another
channel or choose
another preset.
Unsubscribed Channel Your subscription does
not include this
channel.Contact Sirius at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal The signal is lost from
the Sirius satellite or
Sirius tower to your
vehicle antenna.The signal is blocked.
When you move into
an open area, the
signal should return.
Updating Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
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Connecting to SYNC Services Using the Phone Menu
1. Press the phone button to enter the Phone Menu.
2. Scroll untilServicesappears in the display.
3. Press OK to confirm and enter the Services menu. The display
indicates the system is connecting.
4. Press OK. SYNC initiates the call to the Services portal.
5. Once connected, follow the voice prompts to request your desired
Service, such as Traffic or Directions. You can also say “What are my
choices?” to receive a complete list of available services from which
to choose.
6. To return to the Services menu, say “Services” or for help, say
“Help”.
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say “Directions” or “Business
search”. To find the closest business or type of business to your
current location, just say “Business search” and then “Search near
me”. If you need further assistance in finding a location you can say
“Operator” at any time within a Directions or Business search to
speak with a live operator. You may also be prompted to speak with
an operator when the automatic system has difficulty matching your
voice request. The live operator can assist you by searching for
businesses by name or by category, residential addresses by street
address or by name or specific street intersections. Operator Assist is
a feature of your SYNC Services subscription. For more information
on Operator Assist visit www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your destination. Once your
destination is selected, your current vehicle location is uploaded and
a route based on current traffic conditions is calculated and sent
back to your vehicle. After the route download is complete, the
phone call is automatically ended. You then receive audible and visual
driving instructions as you travel toward your destination.
3. While on an active route, you can select or say “Route summary” or
“Route status” to view the Route Summary turn list or the Route
Status ETA. You can also turn voice guidance on or off, cancel the
route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and a new route will be
delivered to your vehicle.
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Safety information ....................287
Safety restraints ........ 42–44, 46–47
Belt-Minder® ............................47
extension assembly ..................46
for adults .......................42–44, 46
for children .........................25, 30
safety belt maintenance ...........50
seat belt maintenance ..............50
warning light and chime ..........47
Safety restraints - LATCH
anchors ........................................36
Safety seats for children ......25, 30
Safety Compliance
Certification Label ....................273
Seat belts (see Safety
restraints) ....................................42
Seats
child safety seats ................25, 30
front seats .................................85
heated ........................................89
Selecting your media source
(USB, Line in, BT audio) .........318
Setting the clock ...............277–278
Spark plugs,
specifications .....................254, 272
Specification chart,
lubricants ...................................255
Starting your vehicle ............93, 95
jump starting ..........................178
Steering .....................................204
Steering wheel ............................53
controls ......................................53
tilting .........................................53
Suspension ........................162, 206
SYNC® AppLink™ ...................313
SYNC® customer support ........286
SYNC® Services ........................305T
Tail lamps
bulb replacement ....................231
Temperature control (see
Climate control) ..........................76
Text messaging .........................298
Text messaging (sending,
downloading, deleting) .....298, 300
Tilt steering wheel ......................53
Tires ...........................................243
Towing .......................................167
trailer towing ..........................167
wrecker ....................................171
Traction control ........................155
Traffic, Directions and
Information ................................305
Transmission .....................122, 126
automatic operation ...............126
brake-shift interlock (BSI) ....127
fluid, checking and adding
(automatic) .............................215
fluid, checking and adding
(manual) .................................218
fluid, refill capacities ..............268
lubricant specifications ..........255
manual operation ....................122
Turn signal ..................................57
U
Upfitter controls .......................164
UREA .........................................110
USB port ....................................282
Using privacy mode ..................294
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V
Vehicle health report ................311
Vehicle Identification Number
(VIN) ..................................272, 274
Vehicle loading ..........................166
Ventilating your vehicle .............94
Voice commands in media
mode ..........................................315
Voice commands in phone
mode ..........................................292W
Warning lights (see Lights) .......67
Washer fluid ..............................224
Water, Driving through .............176
Wheels .......................................249
Windows
power .........................................58
Windshield washer fluid and
wipers ..........................................54
checking and adding fluid .....224
replacing wiper blades ...........228
Wrecker towing .........................171
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