
ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty and is not
applicable to vehicles sold in Canada. The services are available:
•24-hours, seven days a week
•for the New Vehicle Limited Warranty period (U.S.) of two years
(unlimited miles).
Roadside assistance covers:
•battery jump start
•lock-out assistance (Key replacement cost is the customer’s
responsibility.)
•towing – Ford eligible vehicles towed to an authorized dealer within
35 miles (56 kilometers) of the disablement location or to the nearest
authorized dealer. If a member requests to be towed to an authorized
dealer more than 35 miles (56 kilometers) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles Sold in the U.S.: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s information
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company reimburses a reasonable amount for towing to the nearest
dealership within 35 miles (56 kilometers). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
are asked to submit their original receipts.
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Canada is not responsible for any damage caused by use of improper
fuel. In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
Ford dealerships outside of the U.S. and Canada may be unable to
support the F–650/750 due to the specialized training and servicing
requirements of these vehicles. If your vehicle must be serviced while
you are traveling or living in Central or South America, the Caribbean, or
the Middle East, contact the nearest Ford dealership. If the dealership
cannot help you, write or call:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
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GENERAL INFORMATION
WARNING:Making modifications to various parts, components
and systems of the vehicle, such as brake and steering systems,
can adversely affect the quality, reliability and operation of your vehicle
and could result in property damage, personal injury or death. Such
modifications must be avoided.
WARNING:Failure to properly perform maintenance and
servicing procedures could result in vehicle damage, personal
injury or death.
WARNING:Take care when performing any maintenance,
system check or service on your vehicle. Some of the materials
may also be hazardous if used, serviced or handled improperly and
could result in property damage, personal injury or death.
Always use care when performing vehicle maintenance, repairs or system
checks. Improper or incomplete service could result in your vehicle not
working properly which may result in personal injury or damage to your
vehicle or equipment. It is the operator’s responsibility to see that your
vehicle receives proper care and maintenance. If you have any questions
about performing service, have the service done by a qualified
technician.
Servicing Guidelines
When servicing your vehicle:
•Always wear safety glasses for eye protection.
•Always set the parking brake or chock the wheels.
•Always use support stands, not a jack, when working under a raised
vehicle.
•Always turn off the ignition unless a procedure requires the engine to
be running.
•Always avoid contact with hot metal parts. Allow the components to
cool before working with, or around, them.
•Always operate the engine in a well-ventilated area.
•Do not wear loose-fitting clothing, hanging jewelry, watches or rings.
•Do not smoke.
•Do not work on the brakes or the clutch unless you take the proper
precautions to avoid inhaling friction material dust.
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Special applications may warrant a setting based on experience with the
type of tire operating loads and conditions. Radial tires are more
sensitive to toe-in setting than bias ply tires. Fine tuning school bus
alignment to line-haul truck standards does not drastically improve tire
tread life.
Rear Axle
Regular inspections should include:
•Checking for proper tightness of axle mounting U-bolt nuts, attaching
or mounting bolts and nuts. SeeSpring U-bolt checkslater in this
chapter.
•Checking the axle for damage, binding, worn parts and adequate
lubrication.
NoSpin Detroit Locker Positive Locking Differential
Vehicles equipped with this type differential have the operator’s manual
supplied with the vehicle. See that manual for maintenance inspections.
Brake System
Note:People handling brake linings should follow all precautions listed
below:
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WARNING:
1. Always wear a respirator approved by the National Institute of
Occupational Studies of Health (NIOSH) or Mine Safety and Appliance
(MSA) during all brake service procedures. Wear the respirator from
removal of the wheels through assembly.
2.Neveruse compressed air or dry brushing to clean brake parts or
assemblies.
3. Clean brake parts and assemblies in open air. During assembly,
carefully place all parts on the floor to avoid getting dust in the air. Use
an industrial vacuum cleaner with a HEPA filter system to clean dust
from the brake drums, backing plates and other brake parts. After using
the vacuum, remove any remaining dust with a rag soaked in water and
wrung until nearly dry.
4.Neveruse compressed air or dry sweeping to clean the work area.
Use an industrial vacuum cleaner with a HEPA filter system and rags
soaked in water and wrung until nearly dry. Dispose of used rags with
care to avoid getting dust in the air. Use an approved respirator when
emptying vacuum cleaners and handling used rags.
5.Worker clean-up:Wash your hands before eating, drinking or
smoking. Vacuum your work clothes after use and then launder them
separately, without shaking them, to prevent fiber dust getting into the
air.
Your vehicle is equipped with non-asbestos brake linings. However,
exposure to excessive amounts of brake material (whether asbestos or
non-asbestos, fiberglass, mineral wool, aramid or carbon) may be a
serious health hazard.
Air Brakes
WARNING:Do not manually adjust the automatic slack adjusters
to correct excessive push rod stroke as it may result in reduced
brake effectiveness and a vehicle crash. Excessive push rod stroke
indicates that a problem exists with the automatic adjuster, with the
installation of the adjuster, or with foundation brake components that
manual adjustment does not remedy. Seek service from a qualified
facility for excessive push rod stroke.
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Periodically check:
•Condition of spring leaves for evidence of fatigue, bending or
breakage.
•Condition of suspension mounting brackets and bushings.
•Torque rod mounting fasteners for tightness.
•For proper suspension alignment. Maintain proper alignment at all
times.
•U-bolts. After the chassis has been operating under load for
1000 miles (1600 kilometers) or six months (whichever comes first),
the U-bolt nuts must be re-torqued. Re-torque the U-bolt nuts every
36000 miles (60000 kilometers) thereafter. Clean and lubricate the
U-bolt and nut threads and seats to make sure a like new condition
when re-torqueing.
Note:SeeSpring U-bolt checklater in this chapter.
Supporting Your Vehicle for Service
WARNING:Do not use a jack when working under a vehicle. It
may give way, causing the vehicle to fall and result in property
damage, personal injury or death. Always use floor stands to support
the vehicle.
Prepare your vehicle for service repairs by doing the following:
1. Park your vehicle on a level, concrete floor.
2. Set the parking brake and block the wheels to prevent your vehicle
from moving.
3. Select a jack with a rated capacity sufficient to lift and hold up your
vehicle.
4. Raise your vehicle with the jack applied to the axle(s). Do not use
the bumper as a lifting point.
5. Support your vehicle with floor stands under the axle(s). When
servicing the axle or the suspension, support your vehicle with floor
stands under the frame side-members, preferably between the axles.
Frame and Tow Hooks
Your vehicle’s chassis is manufactured with frame rails of either HSLA
steel or heat-treated steel. Handle each in a specific manner to make
sure maximum service life. Consult the service manual or an authorized
dealer before attempting frame repair or modification.
It is important, particularly on vehicles that use tow hooks frequently, to
inspect the front and rear tow hooks for damage or a loose mounting.
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If an overfill occurs, excess fluid
should be removed by a qualified
technician.
Note:An overfill condition of transmission fluid may cause shift or
engagement concerns or possible damage.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
Manual Transmissions
Note:Use of a non-approved transmission fluid may cause internal
transmission component damage.
See theScheduled Maintenancechapter for scheduled intervals for
fluid checks and changes.
Your manual transmission may have an optional synthetic fluid that
allows the use of extended service intervals. A tag on the filler plug
identifies the use of the synthetic fluid.
Only use fluid that meets manufacturer specifications. SeeTechnical
specificationsin theCapacities and Specificationschapter.
Checking Fluid Level
1. Park your vehicle on level ground.
2. Set the parking brake, shift into first gear and turn the engine off.
3. Clean any dirt from around the filler plug.
4. Remove the filler plug and inspect the fluid level. The fluid level
should be at the bottom of the filler plug opening.
5. Add fluid, if necessary, through the filler plug opening.
6. Clean and install the filler plug securely.
Changing Fluid
Drain and refill your transmission fluid while it is warm.
1. Park your vehicle on level ground.
2. Set the parking brake, shift into first gear and turn the engine off.
3. Clean any dirt from around the filler and drain plugs.
4. Remove the filler plug and drain plug, and then drain the fluid into a
suitable container. Dispose of all used automotive fluids in a
responsible manner following your local authorized standards.
5. Clean and install the drain plug securely.
6. Add fluid through the filler plug opening.
7. Clean and install the filler plug securely.
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DRIVESHAFT
Check the universal joints for any evidence of wear or looseness at the
regular lubrication interval. Stop your vehicle immediately, should
driveshaft vibrations occur, to avoid possible hazardous consequences or
damage to other components.
REAR AXLE FLUID
Your rear axle may have an optional synthetic lubricant that allows the
use of extended service intervals. A tag on the filler plug identifies the
use of the synthetic lubricant.
Only use a lubricant that meets manufacturer specifications. See the
Capacities and Specificationschapter.Use of a non-approved rear
axle lubricant may cause internal axle component damage.
Checking the Fluid Level
See theScheduled Maintenancechapter for lubricant check intervals.
1. Park your vehicle on level ground.
2. Set the parking brake and shift into positionNorP(automatic
transmission), or first gear (manual transmission). Turn the engine
off.
3. Clean any dirt from around the axle filler plug.
4. Remove the filler plug and inspect the lubricant level. It should be at
the bottom of the filler plug opening.
5. Add lubricant, if necessary, through the filler plug opening.
6. Clean and install the filler plug securely.
Changing the Fluid
See theScheduled Maintenancechapter for lubricant change intervals.
1. Drain the rear axle while the lubricant is warm.
2. Park your vehicle on level ground.
3. Set the parking brake and shift into positionNorP(automatic
transmission), or first gear (manual transmission). Turn the engine
off.
4. Clean any dirt from around the rear axle filler and drain plugs.
5. Remove the filler and drain plugs. Drain the lubricant into a suitable
container. Dispose of all used automotive fluids in a responsible
manner following your local authorized standards.
6. Clean and install the drain plug securely.
7. Add lubricant through the filler plug opening.
8. Clean and install the filler plug securely.
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