2015 FORD F250 SUPER DUTY bluetooth

You can:When you select:
Access Bluetooth Device menu listings (Add, Connect, Setas Primary, On and Off, Delete) as well as Advanced menulistings (prompts, languages, defaults, master reset, installapplication and system information).
System Settings
Press OK to exit the media menu.Exit Media Menu
1The time required to complete this depends on the size of the media the system needsto index. If autoplay is on, you can listen to media processed during indexing. If autoplayis off, you cannot listen to music until the system finishes indexing media. SYNC is capableof indexing thousands of average size media and notifies you if it reaches the maximumindexing file size.2If you have already connected a device to the USB port, you cannot access the line infeature. Some digital media players require both USB and line in ports to stream dataand music separately.3Some digital media players require both USB and line in ports to stream data and musicseparately4Indexing times can vary from device to device and with regard to the number of songsthe system needs to process.
Accessing Your Play Menu
This menu allows you to select and playyour media by artist, album, genre, playlist,track, similar music or even to explore whatis on your USB device.
Note:If your digital media player has apower switch, make sure you switch it onbefore plugging it in.
1. Press AUX and then MENU to enterthe media menu.
2. Scroll to Play. Press OK.
If there are no media files to access, thedisplay indicates there is no media. If thereare media files, you have the followingoptions:
You can:When you select:
Play all indexed media (tracks) from your playing devicein flat file mode, one at a time in numerical order.Play All
Press OK to select. The first track title appears in thedisplay.
Sort all indexed media by artist. Once selected, the systemlists and then play all artists and tracks alphabetically. Ifthere are fewer than 255 indexed artists, the system liststhem alphabetically in flat file mode. If there are morethan 255, the system categorizes them alphabetically.
Artists
349
Super Duty (), enUSA
SYNC™ (If Equipped)

You can:When you select:
Press OK to select. The system creates a new list of similarsongs and begins playing. This feature does not includetracks with incomplete metadata information.
Exit the current menu.Return
*With certain playing devices, if your metadata tags are not populated, the tracks are notavailable in voice recognition, play menu or similar music. However, if you place thesetracks onto your playing device in "Mass Storage Device Mode", they are available in voicerecognition, play menu browsing and similar music. The system places Unknown itemsinto any unpopulated metadata tag.
System Settings
Bluetooth Devices
The Bluetooth Devices menu allows youto add, connect and delete a device as turnthe Bluetooth feature on and off.
1. Press AUX and then MENU to enterthe media menu.
2. Scroll to System Settings. Press OK.
3. Scroll to Bluetooth Devices. Press OK.
You can:When you select:
Pair more devices to the system.Add Bluetooth Device*1. Press OK to select and press OK again when Find SYNCappears in the display.2. Follow the directions in your phone's manual to put yourphone into discovery mode. A six-digit PIN appears in thedisplay.3. When prompted on your phone's six-digit display, enterthe PIN.
Connect a previously paired Bluetooth-enabled device.Connect Bluetooth Device1. Press OK to select and view a list of previously paireddevices.2. Scroll until you find the desired device, and then pressOK to connect the device.
Turn the Bluetooth feature on and off.**Set Bluetooth
1. Press OK and scroll to toggle between On and Off.2. Make a selection, and then press OK.
Delete a paired media device.Delete Device1. Press OK and scroll to select the device.2. Press OK to confirm.
Delete all previously paired devices.Delete All Devices
351
Super Duty (), enUSA
SYNC™ (If Equipped)

You can:When you select:
Press OK to select.
Exit the current menu.Return
*This is a speed-dependent feature.**Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetoothfeatures.
Advanced
The Advanced menu allows you to accessand set prompts, languages, defaults andperform a master reset.
1. Press AUX and then MENU to enterthe media menu.
2. Scroll to System Settings. Press OK.
3. Scroll to Advanced. Press OK.
You can:When you select:
Have SYNC guide you by asking questions, helpful hintsor ask you for a specific action.Prompts
1. Press OK to select and scroll to select between on oroff.2. Press OK when the desired selection appears in thedisplay. SYNC takes you back to the Advanced menu.
Choose from English, Français or Español. The displaysand prompts are in the selected language.Languages
1. Press OK to select and then scroll through the languages.2. Press OK when the desired selection appears in thedisplay.3. If you change the language setting, the display indicatesthat the system is updating. When complete, SYNC takesyou back to the Advanced menu.
Return to the factory default settings. This selection doesnot erase your indexed information (phonebook, callhistory, text messages and paired devices).
Factory Defaults
1. Press OK to select.2. Press OK again when Restore Defaults? appears inthe display.3. Press OK to confirm.
352
Super Duty (), enUSA
SYNC™ (If Equipped)

Phone issues
Possible solution(s)Possible cause(s)Issue
· Try pushing your phone-book contacts to SYNC byusing the Add Contactsfeature.
This may be a limitation onyour phone's capability.The system says PhonebookDownloaded but thephonebook in SYNC isempty or missing contacts.· If the missing contacts arestored on your SIM card, trymoving them to the devicememory.· Remove any pictures orspecial ring tones associ-ated with the missingcontact.
· Go to the website to reviewyour phone's compatibility.· This is a phone-dependentfeature.I am having troubleconnecting my phone toSYNC.· Try turning off the device,resetting the device orremoving the device'sbattery, then trying again.
· This may be a possiblephone malfunction.
· Try deleting your devicefrom SYNC, deleting SYNCfrom your device and tryingagain.· Check the security and autoaccept and prompt alwayssettings relative to the SYNCBluetooth connection onyour phone.· Update your device's firm-ware.· Turn off the Auto phone-book download setting.
· Go to the website to reviewyour phone's compatibility.· This is a phone-dependentfeature.Text messaging is notworking on SYNC.· Try turning off the device,resetting the device orremoving the device'sbattery, then trying again.
· This may be a possiblephone malfunction.
354
Super Duty (), enUSA
SYNC™ (If Equipped)

USB and media issues
Possible solution(s)Possible cause(s)Issue
· Try turning off the device,resetting the device,removing the device'sbattery, then trying again.
This may be a possibledevice malfunction.I am having troubleconnecting my device.
· Make sure you are using themanufacturer's cable.· Make sure you insert theUSB cable properly into thedevice and the USB port.· Make sure that the devicedoes not have an auto-install program or activesecurity settings.
Make sure you are notleaving the device in yourvehicle during very hot orcold temperatures.
This is a device limitation.SYNC does not recognizemy device when I turn on thecar.
Make sure you properlyconnect the device to SYNCand that you have pressedplay on your device.
· This is a phone-dependentfeature.· The device is notconnected.
Bluetooth audio does notstream.
· Make sure that all songdetails are populated.· Your music files may notcontain the proper artist,song title, album or genreinformation.
SYNC does not recognizemusic that is on my device.· Some devices require youto change the USB settingsfrom mass storage to MTPclass.· The file may be corrupted.· The song may have copy-right protection, which doesnot allow it to play.
Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)Possible cause(s)Issue
· This is a free feature, butyou must first register onlineto use it.
· You did not activate youraccount on the website.· You may have the wrongVIN (vehicle identificationnumber) listed.
I received a text that I didnot activate Vehicle HealthReport.
355
Super Duty (), enUSA
SYNC™ (If Equipped)

Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)Possible cause(s)Issue
· Make sure that your VIN iscorrectly listed in youraccount.
When you register youraccount, you must choose apreferred dealer. If it alreadylists a dealer, try selectinganother dealer and loggingout. Log back in, change itback to your preferreddealer, and retrieve thereport.
The preferred dealerinformation did not loadcorrectly.
I am unable to retrieve thereport on the website, or Ireceive a system error.
· Update your cellularnumber in your account onthe website.
· This could be due to yourphone's compatibility.· Bad signal strength.
I am unable to submit areport.
· Make sure you have fullsignal strength and that yourBluetooth volume level hasbeen turned up.
· You did not activate yourphone on the website.
· Try deleting your phoneand performing a cleanpairing.
· This is a free feature, butyou must first register onlineto use it.
· You did not activate thisphone for this service.· Your phone has ID blockeractive.
I heard a commercial whenI tried to use Traffic, Direc-tions and Information.· Turn off ID blocker on yourphone as the system recog-nizes you by your phonenumber.· Make sure the currentlyconnected phone is thesame one that is registeredon your SYNCMyRideaccount.
356
Super Duty (), enUSA
SYNC™ (If Equipped)

Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-392-3673.
In Canada, call: 1-800-565-3673.
Times are subject to change due toholidays.
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. See an authorized dealer.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 3 mph (5 km/h).
Make sure that you review your device'smanual before using it with SYNC.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information,such as Point of Interest reviews andratings, SIRIUS Travel Link sportsscores, movie times or ski conditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contactsor recent phone call entries).
See the following chart for more specificexamples.
Restricted features
Pairing a Bluetooth phoneCellular Phone
Adding phonebook contacts or uploading phonebookcontacts (from a USB)
List entries are limited for phone contacts and recentphone call entries
Editing the keypad codeSystem Functionality
Enabling Valet Mode
362
Super Duty (), enUSA
MyFord Touch™ (If Equipped)

Available voice commands
"Audio list of commands"
"Bluetooth audio list of commands"
"Browse list of commands"
"CD list of commands"
"Climate control list of commands"
"List of commands"
"Navigation list of commands" *
"Phone list of commands"
"Radio list of commands"
"SD card list of commands"
"Sirius satellite list of commands" **
"Travel link list of commands" *
"USB list of commands"
"Voice instructions list of commands"
"Voice settings list of commands"
"Help"
* This command is only available whenyour vehicle is equipped with thenavigation system, and the navigationsystem SD card is in the card slot.** This command is only available whenyou have an active SIRIUS satellite radiosubscription.
Voice Settings
Voice settings allow you to customize thelevel of system interaction, help andfeedback. The system defaults to standardinteraction that uses candidate lists andconfirmation prompts as these provide thehighest level of guidance and feedback.
•Interaction Mode: Novice modeprovides detailed interaction andguidance while the advanced modehas less audible interaction and moretone prompts.
•Confirmation Prompts: The systemuses these short questions to confirmyour voice request. If turned off, thesystem simply makes a best guess asto what you requested. The systemmay still occasionally ask you toconfirm settings.
•Phone and Media Candidate Lists:Candidate lists are lists of possibleresults from your voice commands. Thesystem creates these lists when it hasthe same confidence level of severaloptions based on your voice command.
To access these settings using thetouchscreen:
1. Press the Settings icon > Settings >Voice Control.
2. Select from:
•Interaction Mode
•Confirmation Prompts
•Media Candidate Lists
•Phone Candidate Lists
•Voice Control Volume.
To access these settings using voicecommands:
1. Press the voice icon. Wait for theprompt "Please say a command".Another tone sounds to let you knowthe system is listening.
2. Say any of the following commands:
Voice settings using voice commands
"Confirmation prompts off"
"Confirmation prompts on"
"Interaction mode advanced"
365
Super Duty (), enUSA
MyFord Touch™ (If Equipped)