2015 FORD EXPEDITION ad blue

USB and media issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble connecting
my device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device does
not have an auto-install program
or active security settings.
SYNC does not
recognize my
device when I turn
on the car.This is a device
limitation.Make sure you are not leaving the
device in your vehicle during very
hot or cold temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
516MyFord Touch® (If Equipped)
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Vehicle Health Report and SYNC Services (Traffic, Directions and
Information) issues
Issue Possible
cause(s)Possible solution(s)
I received a text
that the Vehicle
Health Report is
not activated.•Your account
may not be
activated on the
website, OR
•You may have
the wrong VIN
(vehicle
identification
number) listed.•This is a free feature, but you
must first register online to use it.
•Make sure that your VIN is
correctly listed in your account.
I am unable to
retrieve the report
on the website, or
I receive a system
error.The preferred
dealer information
did not load
correctly.When you register your account,
you must list a preferred dealer. If
one is already listed, try selecting
another dealer and logging out.
Log back in and change it back to
your preferred dealer and retrieve
the report.
I am unable to
submit a report.•This could be
due to your
phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone may
not be activated
on the website.•Update your mobile number in
your account on the website.
•Make sure you have full signal
strength and that yourBluetooth
volume level has been turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial when I
tried to use
Traffic, Directions
and Information.•The phone in
use is not
activated, OR
•Your phone has
ID blocker active.•This is a free feature, but you
must first register online to use it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same one
that is registered on your
SyncMyRide account.
MyFord Touch® (If Equipped)517
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Locks
autolock .....................................71
childproof ..................................34
doors ..........................................69
Lubricant specifications ...........356
Lug nuts ....................................354
M
Making and receiving calls .......469
MAP DVD - Loading and
Unloading ..................................469
Map icons ..................................509
Map mode ..................................507
Map preferences .......................506
Map updates ..............................511
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................422
Message center
warning messages ...................125
Mirrors .................................98, 100
fold away ...................................98
programmable memory ............58
side view mirrors (power) .......98
signal .......................................100
Moon roof ..................................102
Motorcraft® parts .............313, 360
MyFord Touch™ system ..........436
MyKey ..........................................62
N
Navigation features ...................502
Navigation voice commands ....511
Notifications ..............................481O
Octane rating ............................186
P
Pairing other phones ........392, 468
Pairing your phone ...................468
Pairing your phone for the
first time ............................391, 468
Parental MyKey programming ...62
Parking brake ............................213
Parts
(see Motorcraft® parts) ..........360
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................402
Phone redial ..............................396
Phone settings ..................472, 494
Phone voice commands ............473
Playing music (by artist,
album, genre, playlist,
tracks, similar) ..........................420
POI categories ...........................503
Point of Interest (POI) .............503
Power deployable running
boards ........................................246
Power distribution box
(see Fuses) .......................282, 286
Power door locks ........................69
Power liftgate ..............................74
Power mirrors .............................98
Powerpoint ................................173
Power steering ..........................235
fluid, checking and adding ....299
560Index
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)