2015 FORD EXPEDITION power steering

When Fail-Safe Mode is Activated
WARNING:Fail-safe mode is for use during emergencies only.
Operate the vehicle in fail-safe mode only as long as necessary to
bring the vehicle to rest in a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will have limited power, will not be
able to maintain high-speed operation, and may completely shut down
without warning, potentially losing engine power, power steering assist,
and power brake assist, which may increase the possibility of a crash
resulting in serious injury.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high-speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Restart the engine and take your vehicle to an authorized dealer.
Note:Driving the vehicle without repairing the engine problem increases
the chance of engine damage. Take your vehicle to an authorized dealer
as soon as possible.
AUTOMATIC TRANSMISSION FLUID CHECK
Note:Transmission fluid should be checked by an authorized dealer. If
required, fluid should be added by an authorized dealer.
The automatic transmission does not have a transmission fluid dipstick.
Refer to yourscheduled maintenance informationfor scheduled
intervals for fluid checks and changes. Your transmission does not
consume fluid. However, the fluid level should be checked if the
transmission is not working properly, (i.e., if the transmission slips or
shifts slowly) or if you notice some sign of fluid leakage.
298Maintenance
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX lines are within the normal
operating range; there is no need to add fluid. If the fluid levels are
outside of the normal operating range, the performance of the system
could be compromised; seek service from your authorized dealer
immediately.
POWER STEERING FLUID CHECK
Your vehicle is equipped with an electric power steering (EPS) system.
There is no fluid reservoir to check or fill. For additional information on
the electric power steering (EPS) system, Refer toDriving Aids.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel filter that is integrated with
the fuel tank. Regular maintenance or replacement is not needed.
WASHER FLUID CHECK
WARNING:If you operate your vehicle in temperatures below
40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could
result in impaired windshield vision and increase the risk of injury or
accident.
Add fluid to fill the reservoir if the level is low. Only use a washer fluid
that meets Ford specifications. See the technical specifications chart in
theCapacities and Specificationschapter.
Note:The front and rear washer systems are supplied from the same
reservoir.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
Maintenance299
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Power is supplied to all four wheels through a transfer case or power
transfer unit. Four-wheel drive vehicles allow you to select different drive
modes as necessary. You can find information on transfer case operation
and shifting procedures in theTransmissionchapter. You can find
information on transfer case maintenance in theMaintenancechapter.
You should become thoroughly familiar with this information before you
operate your vehicle.
On some four-wheel drive models, the initial shift from two-wheel drive
to four-wheel drive while the vehicle is moving can cause a momentary
clunk and ratcheting sound. These sounds are normal as the front
drivetrain comes up to speed and are not cause for concern.
How Your Vehicle Differs from Other Vehicles
Sport-utility vehicles, vans and
trucks can differ from some other
vehicles in a few noticeable ways.
Your vehicle may be:
•Higher – to allow higher load
carrying capacity and to allow it
to travel over rough terrain
without getting hung up or
damaging underbody
components.
•Shorter – to give it the capability
to approach inclines and drive
over the crest of a hill without
getting hung up or damaging
underbody components. All other
things held equal, a shorter
wheelbase may make your vehicle quicker to respond to steering
inputs than a vehicle with a longer wheelbase.
Wheels and Tires325
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Tire Replacement Requirements
WARNING:Only use replacement tires and wheels that are the
same size, load index, speed rating and type (such as P-metric
versus LT-metric or all-season versus all-terrain) as those originally
provided by Ford. The recommended tire and wheel size may be found
on either the Safety Compliance Certification Label (affixed to either
the door hinge pillar, door-latch post, or the door edge that meets the
door-latch post, next to the driver’s seating position), or the Tire Label
which is located on the B-Pillar or edge of the driver’s door. If this
information is not found on these labels, then you should contact your
authorized dealer as soon as possible. Use of any tire or wheel not
recommended by Ford can affect the safety and performance of your
vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally the use
of non-recommended tires and wheels could cause steering, suspension,
axle, transfer case or power transfer unit failure. If you have questions
regarding tire replacement, contact your authorized dealer as soon as
possible.
338Wheels and Tires
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

a spare tire or wheel that is different in brand, size or appearance from
the road tires and wheels. If you have a dissimilar spare tire and wheel
assembly, it is intended for temporary use only and should not be used
in a tire rotation.
Note:After having your tires rotated, inflation pressure must be checked
and adjusted to the vehicle requirements.
Rotating your tires at the recommended interval (as indicated in your
scheduled maintenance information) will help your tires wear more
evenly, providing better tire performance and longer tire life.
•Rear-wheel drive
vehicles/Four-wheel drive vehicles
(front tires at left of diagram)
Sometimes irregular tire wear can be corrected by rotating the tires.
USING SNOW CHAINS
WARNING:Snow tires must be the same size, load index, speed
rating as those originally provided by Ford. Use of any tire or
wheel not recommended by Ford can affect the safety and performance
of your vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally, the use
of non-recommended tires and wheels could cause steering, suspension,
axle, transfer case or power transfer unit failure.
Note:The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when using
snow tires and chains.
Wheels and Tires341
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
SYNC®407
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Using the Touchscreen
To turn a feature on and off, just touch the graphic with your finger. To
get the best performance from the touch-sensitive controls:
•Make sure your hands are clean and dry.
•Press firmly on the center of a control graphic or menu item.
•Keep metal and other conductive material away from the surface of
the touchscreen.
Using Your Audio and Climate Controls
Depending on your vehicle and option package, you may also have these
controls on your bezel:
•Power:Switch the media or climate features off and on.
•VOL:Control the volume of playing media.
•SeekandTune:Use as you normally would in media modes.
•PRESETS:Press and hold a numbered button to store a radio or
Sirius station. Press to recall the stored station.
•Eject:Eject a CD from the entertainment system.
•Climate control:Control the temperature, fan speed and settings of
the climate control system.
•
MEDIA:Touch repeatedly to see all available media sources. If not on
an audio screen, the media change appears in the lower left status bar.
Using Your Steering Wheel Controls
Depending on your vehicle and option package, you can use your
steering wheel controls to interact with the touchscreen system.
•VOL:Control the volume of audio output.
•VOICE:Press to start a voice session. Press again and hold to end a
voice session.
•SEEKandPHONE SEND:
•While in radio mode, press to seek between presets or press and
hold to seek between stations.
•While in USB or CD mode, press to seek between stations or press
and hold to fast seek.
•
While in phone mode, press to answer a call or switch between calls.
•SEEKandPHONE END:
•While in radio mode, press to seek between presets or press and
hold to seek between stations.
•While in USB or CD mode, press to seek between stations or press
and hold to fast seek.
•
While in phone mode, press to end a call or reject an incoming call.
See theSteering Wheelchapter for more information.
MyFord Touch® (If Equipped)439
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Setting 911 Assist On
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressApps>911 Assist,>On.
You can also access 911 Assist by:
•Pressing the Settings icon >Settings>Phone>911
Assist,or
•Pressing the Settings icon >Help>911 Assist.
To Make Sure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•The 911 Assist feature must be set on before the incident.
•You must pair and connect a Bluetooth-enabled and compatible phone
to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•
The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off (which
would trigger 911 Assist); however, SYNC tries to contact emergency
services if 911 Assist triggers. If a connected phone sustains damage or
loses connection to SYNC, SYNC searches for, and tries to connect to, any
available previously paired phone and tries to make the call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the call, SYNC attempts to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the occupant(s)
in your vehicle is able to talk with the operator. Be prepared to provide
your name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
MyFord Touch® (If Equipped)483
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)