6
Getting Started with
Your SYNC System
SYNC is a hands-free, voice
recognition system used for
entertainment, information
and communication.
SYNC. Say the Word.
Before You Get Started
1. Set up your owner account at
SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada).
Register by following the on-screen
instructions. After registering, you can
see what available services you are
eligible for.
2. SYNC uses a wireless connection
called
Bluetooth® to communicate
with your phone. Switch on Bluetooth
mode in your phone’s menu
options. This lets your phone find
SYNC. If you need more details on
setting up your phone with SYNC,
visit SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada), or your
phone manufacturer’s website.
Pairing Your Phone with SYNC
In order to use many of the features of
SYNC, such as making a phone call or
receiving a text , you must first pair and
connect your phone with SYNC.
To Pair Your Phone for the First Time
1. Make sure that your vehicle is in
park (P), you switch the ignition and
radio on, and your cellular phone is in
the proper mode. See your phone’s
manual, if necessary.
2. Press the phone button. When the
display indicates No Phone Found,
press OK.
3. When Find SYNC appears in the
display, press OK.
Note: If the system prompts you to enter
a PIN on your cellular phone, it does not
support Secure Simple Pairing. To pair,
enter the PIN displayed on the SYNC
touchscreen, then skip Steps 4 and 5.
4. When prompted on your phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cellular phone. 5.
When prompted from SYNC, confirm
that the PIN provided by SYNC
matches the PIN that your cellular
phone displayed.
6. The display indicates when the
pairing is successful.
Note: The system may prompt you
to set your phone as primary or favorite
(the primary phone receives messages
and voicemail); download your phone
book (a requirement to use the full set
of voice commands); and switch on
911 Assist
®.
Tips
• Make sure that you accept the
request from SYNC to access
your phone.
• To pair subsequent phones, please
refer to Pairing Subsequent Phones
in the SYNC chapter of your
Owner’s Manual.
• If you experience pairing problems,
try performing a clean pairing by
deleting your services from SYNC
and deleting the SYNC connection
from your phone, and then repeat
the process.
SYNC®
8
Pairing Your Phone with MyFord Touch
Make sure your vehicle is in park (P), your
ignition and radio are switched on and your
cellular phone is in the proper mode. See
your phone’s manual, if necessary.
1. Touch Add Phone on your touchscreen.
Find SYNC appears on the screen, and
instructs you to begin the pairing process
from your device.
2. Select SYNC and a six-digit PIN appears
on your device. If prompted to enter a
PIN on your device, it does not support
Secure Simple Pairing. To pair, enter the
PIN displayed on the touchscreen, and
then skip the next step.
3. When prompted on your phone’s display,
confirm that the PIN provided by SYNC
matches the PIN displayed on your
cellular phone. The display indicates
when pairing is successful.
SYNC® with MyFord Touch®*
Getting Started, Understanding SYNC with MyFord Touch
Use the four-corner, four-color touchscreen to explore and interact with your vehicle. The touchscreen works the same way
traditional controls, knobs and buttons do. Press the various corners on your touchscreen to personalize the many features
and settings of your vehicle all in one place. The system provides easy interaction with your cellular phone, multimedia
entertainment, climate controls and navigation system*.
A revolutionary way to connect with your vehicle.
*if equipped
