WARNINGS
Never get underneath a vehicle that
is supported only by a jack. If the
vehicle slips off the jack, you or
someone else could be seriously injured. Do not attempt to change a tire on
the side of the vehicle close to
moving traffic. Pull far enough off the
road to avoid the danger of being hit when
operating the jack or changing the wheel. Always use the jack provided as
original equipment with your vehicle.
If using a jack other than the one
provided as original equipment with your
vehicle, make sure the jack capacity is
adequate for the vehicle weight, including
any vehicle cargo or modifications. Note:
Passengers should not remain in your
vehicle when the vehicle is being jacked.
1. Park on a level surface, set the parking
brake and activate the hazard flashers.
2. Place the transmission in park (P) and
turn the engine off.
3. Remove the carpeted wheel cover.
4. Remove the wing nut that secures the spare tire by turning it
counterclockwise. 5.
Remove the jack from the foam holder.
The lug wrench is located in the left
side storage foam next to the spare
tire. Remove the flat tire retainer strap
from the jack base. 6. Block the diagonally opposite wheel.
7. Loosen each wheel lug nut one-half
turn counterclockwise, but do not
remove them until the wheel is raised
off the ground.
Note: Jack at the specified locations to
avoid damage to the vehicle.
8. The vehicle jacking points are shown here, and are depicted on the warning
label on the jack. 9.
Small arrow-shaped marks on the sills
show the location of the jacking points.
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10. Remove the lug nuts with the lug
wrench.
Note: If equipped with full wheel covers
with exposed wheel nuts, remove the wheel
nuts prior to removing the wheel cover or
damage to the wheel cover may occur.
11. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts
until the wheel is snug against the
hub. Do not fully tighten the lug nuts
until the wheel has been lowered.
12. Lower the wheel by turning the jack handle counterclockwise. 13.
Remove the jack and fully tighten the
lug nuts in the order shown. See
Technical Specifications (page
262). Stowing the flat tire
1. Put the jack and lug wrench away.
Make sure the jack is fastened so it
does not rattle when you drive.
2. Unblock the wheels.
3. Stow the flat tire on the floor in the cargo area. Secure with the flat tire
retainer strap by following the next
steps: 4. Locate the cargo tie-down near the
seatback. Push the loop of the retainer
strap through the tie-down. Thread the
non-loop end through the loop. 5. Weave the retainer strap through the
wheel openings.
6. Locate the front cargo tie-down at the
opposite corner of the cargo area to
the tie-down used in Step 4. Thread
the retainer strap through the tie-down
and pull tight.
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3
4
5
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7. Secure by tying a 2-half hitch knot.
TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING
When a wheel is installed, always remove any corrosion, dirt or foreign materials
present on the mounting surfaces of the wheel or the surface of the wheel hub,
brake drum or brake disc that contacts the wheel. Make sure that any fasteners
that attach the rotor to the hub are secured so they do not interfere with the mounting
surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the
wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off
while your vehicle is in motion, resulting in loss of control. Ib-ft (Nm)
*
Bolt size
100 (135)
M12 x 1.5
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford
recommended replacement fasteners.
Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any
wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).
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Wheel pilot bore
A
Inspect the wheel pilot bore and
mounting surface prior to installation.
Remove any visible corrosion or loose
particles.
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TECHNICAL SPECIFICATIONS
WARNING
The air conditioning refrigerant system contains refrigerant R-134a under high
pressure. Opening the air conditioning refrigerant system can cause personal injury.
Have the air conditioning refrigerant system serviced only by qualified personnel.
Ford part number /
Ford specification
Ford part name or
equivalent
Capacity
Item
PM-20 / WSS-M6C65-A2
Motorcraft High
Performance DOT 4 Low Viscosity (LV)
Motor Vehicle Brake Fluid
Between MIN and MAX
on reservoir
Brake fluid
1
XL-5 / ESB-M1C93-B
Multi-Purpose
Grease spray
(lithium grease)
–
Door latch, hood
latch, auxiliary
hood latch, trunk latch, seat tracks
XL-1 (U.S.)
Motorcraft Penet-
rating and Lock
Lubricant (U.S.)
–
Lock cylinder
CXC-51-A (Canada)
Motorcraft Penet-
rating fluid (Canada)
XT-10-QLVC /MERCON LV
Motorcraft MERCON
LV
2.2 gal (8.5 L)
Automatic trans-
mission fluid 2, 3
XY-80W90-QL /
Motorcraft SAE
80W-90 Premium
Rear Axle Lubricant
2.4 pt (1.15 L)
Rear differential
(All-Wheel Drive) fluid WSP-M2C197-A
XY-75W140-QL /
Motorcraft SAE
75W-140 Synthetic
Rear Axle Lubricant
18 fl oz (0.53 L)
Power transfer
unit (PTU) fluid
(All-Wheel Drive) 4 WSL-M2C192-A
XO-5W30-QFS or XO-5W30-QSP (U.S.);
Motorcraft SAE 5W-
30 Full Synthetic Motor Oil or
5.7 qt (5.4 L)
Engine oil
2.0L EcoBoost
CXO-5W30-LFS12 orCXO-5W30-LSP12 (Canada)
Motorcraft SAE 5W-
30 Premium
Synthetic Blend Motor Oil WSS-M2C946-A
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System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information.
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Initiating a Voice Session Push the voice icon. A tone
sounds and Listening appears in
the display. Say any of the
following: If You Want To
Say
Stream audio from your phone.
"Bluetooth audio"
Cancel the requested action.
"Cancel"
Access the device connected to the auxiliary input jack.
"Line in"
Make calls.
"Phone"
Access the SYNC Services portal.
"Services" *
Return to the main menu.
"SYNC"
Access the device connected to your USB port.
"USB"
Run a vehicle health report.
"Vehicle health report" *
Adjust the level of voice interaction and feedback.
"Voice settings"
Hear a list of voice commands available in the current
mode.
"Help"
* This is an optional feature and available in the United States only.
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If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 39). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 189).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
1. Press the phone button to enter the phone menu.
2. Scroll to select 911 Assist.
3. Press
OK to confirm and enter the 911
Assist menu.
4. Scroll to select between On or Off.
5. Press
OK when the desired option
appears in the radio display. Set On or
Set Off
appears in the display as
confirmation.
Off selections include:
• Off with reminder: Provides a display
and voice reminder at phone
connection at vehicle start.
• Off without reminder: Provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident. •
You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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(If Equipped)
Connecting to SYNC Services Using
the Phone Menu
1. Press the phone button to enter the
phone menu.
2. Scroll to Services.
3. Press OK to confirm and enter the
Services menu. The display indicates
the system is connecting.
4. Press
OK. SYNC initiates the call to the
Services portal.
5. Once you connect to the service, follow
the voice prompts to request the
desired service, such as Traffic or
Directions. You can also say, "What are
my choices?" to receive a list of
available services from which to
choose.
6. Say, "Services" to return to the Services
main menu or for help, say, "Help".
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say "Directions" or "Business search".
To find the closest business or type of
business to your current location, just
say "Business search" and then
"Search near me". If you need further
assistance in finding a location you can
say "Operator" at any time within a
Directions or Business search to speak
with a live operator. The system may
prompt you to speak with an operator
when it has difficulty matching your
voice request. The live operator can assist you by searching for businesses
by name or by category, residential
addresses by street address or by
name or specific street intersections.
Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
destination. Once you select your
destination, the system uploads your
current vehicle location, calculates a
route based on current traffic
conditions and sends it back to your
vehicle. After the route download is
complete, the phone call automatically
ends. You then receive audible and
visual driving instructions as you travel
toward your destination.
3. While on an active route, you can select
or say "Route summary" or "Route
status" to view the Route Summary
turn list or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
sends a new route to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say "Goodbye" from the SYNC Services main menu.
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