Page 441 of 508

911 Assist May Not Work If:
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, United States Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health Report.
438
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing MyFord Touch
™ (If Equipped)E142608
Page 442 of 508

To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report".
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
CLIMATE
Touch the lower right corner on the
touchscreen to access your climate control
features. Depending on your vehicle line
and option package, your climate screen
may look different from this screen.
Note:
You can switch temperature units
between Fahrenheit and Celsius. See
Settings (page 397). Power:
Touch the button to switch the system on and off. Switching off the
climate control system prevents outside air from entering the vehicle.
A
Passenger settings:
B
Touch the
+ or – to increase or decrease the air temperature on the passenger
side of the vehicle.
Touch the heated seat icon to switch the heated seat off and on (if equipped).
Touch the climate-controlled seat icon to switch the climate-controlled seat
off and on (if equipped).
439
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing MyFord Touch
™
(If Equipped)E142599 E171848
K
Page 443 of 508

Touch Dual to switch separate passenger side temperature controls off and
on. When you switch off Dual, the passenger side temperature changes to
match the driver side temperature.
Note:
The passenger side temperature and the Dual indicator automatically
turn on when the passenger is adjusting their temperature control.
Fan speed:
Touch + or - to increase or decrease the volume of air circulated
in your vehicle.
C
Note:
When the system is controlling the fan speed automatically, all the fan
speed indicators turn off.
Recirculated air:
Touch the button to switch between outside air and
recirculated air. When you select recirculated air, the air currently in the
passenger compartment recirculates. This may reduce the time needed to cool
the interior (when used with
A/C) and may reduce unwanted odors from
entering your vehicle.
D
Note:
Recirculated air may turn off automatically (or be prevented from turning
on) in all airflow modes except Max A/C to reduce risk of fogging. Recirculated
air may also turn on and off automatically in Panel or Panel and Floor airflow
modes during hot weather in order to improve cooling efficiency.
Max A/C:
Touch the button to maximize cooling. Recirculated air flows through
the instrument panel vents, air conditioning automatically turns on, and the fan
automatically adjusts to the highest speed.
E
A/C:
Touch the button to switch air conditioning compressor on or off. Use air
conditioning with recirculated air to improve cooling performance and efficiency.
F
Note:
In certain conditions (such as when using Max Defrost), the air
conditioning compressor may continue to operate even after you switch off the
air conditioning with the
A/C button.
Auto:
Touch the button to switch on automatic operation. Select the desired
temperature using the temperature control. The system adjusts fan speed, air
distribution, air conditioning operation, and selects outside air or recirculated
air to heat or cool the vehicle in order to maintain the desired temperature. You
can also use the
Auto button to switch off dual zone operation by touching
and holding the button for more than two seconds.
G
Heated rear window:
Turns the heated rear window on and off. See Heated
Windows and Mirrors (page 131).
H
Max Defrost:
Touch the button to maximize defrosting. Outside air flows
through the windshield vents, fan automatically adjusts to the highest speed
and the temperature dial returns to the full heat position. You can use this
setting to defog or clear a thin covering of ice from the windshield. The heated
rear window also automatically turns on when you select Max Defrost.
I
Air distribution control:
Touch these buttons to switch airflow from the
windshield, instrument panel, or footwell vents on or off. The system can
distribute air through any combination of these vents.
J
440
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing MyFord Touch
™
(If Equipped)
Page 444 of 508

Note: To prevent window fogging, you cannot select recirculated air when MAX
Defrost is on.
Driver settings:
K
Touch the
+ or – to increase or decrease the air temperature on the driver side
of the vehicle.
Touch the heated seat icon to switch the heated seat off and on (if equipped).
Touch the climate-controlled seat icon to switch the climate-controlled seat
off and on (if equipped).
Touch
MyTemp to select your preset temperature setpoint. Touch and hold
MyTemp to save a new preset temperature setpoint.
Touch the heated steering wheel icon to switch the heated steering wheel on
and off (if equipped).
Note: If your vehicle is equipped with a
wood-trimmed steering wheel, it does not
heat between the 10 o'clock and 2 o'clock
positions.
Climate Control Voice Commands
Note: The fan speed automatically
decreases when you start a voice command
session or phone call through SYNC. This
feature is dependent on the current climate
control settings and helps to reduce the
background noise in the vehicle. The fan
speed returns to normal when the voice
session ends. You can adjust the fan speed
manually during this time by using the fan
button or knob to reach the desired setting.
To disable or enable automatic fan speed,
press and hold the
AC and Recirculated air
buttons at the same time. Release the
buttons and immediately increase the fan
speed. Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands: Climate Control Commands
"Climate automatic"
"Climate my temperature" "Climate off""Climate on"
"Climate temperature <15.5-29.5> degrees"
"Climate temperature <60-85> degrees" "Help"
There are additional climate control
commands but in order to access them,
you have to say "Climate" first. When the
system is ready to listen, you may say any
of the following commands: "CLIMATE"
"A/C off""A/C on"
"Automatic"
"Defrost off"
441
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing MyFord Touch
™
(If Equipped)E142599
Page 445 of 508

"CLIMATE"
"Defrost on" "Dual off"
"Floor on"
"Fan decrease" "Fan increase"
"MAX A/C off" "MAX A/C on" "My temp" "Off""On"
"Panel floor on" "Panel off""Panel on"
"Rear defrost off" "Rear defrost on" "Recirc off""Recirc on"
"Temperature" *
"Temperature <15.5-29.5> degrees" "Temperature <60-85> degrees" "Temperature decrease""Temperature high"
"Temperature increase" "Temperature low" "CLIMATE"
"Windshield floor on" "Help"
* If you say "Temperature", you can then
say any of the commands in the following
chart. "TEMPERATURE"
"<15.5-29.5> degrees" "<60-85> degrees" "High""Low"
"Help"
NAVIGATION
Note: The navigation SD card must be in
the SD card slot to operate the navigation
system. If you need a replacement SD card,
see an authorized dealer.
Note: The SD card slot is spring-loaded. To
remove the SD card, just push the card in
and release it. Do not attempt to pull the
card out to remove it; this could cause
damage.
Your navigation system is comprised of
two main features, destination mode and
map mode.
To set a destination, press the green corner
of your touchscreen, then the Dest button
when it appears. See Setting a
Destination later in this chapter.
To view the navigation map and your
vehicle's current location, touch the green
bar in the upper right-hand corner of the
touchscreen, or, press Dest, then Map. See
Map mode
later in this chapter.
442
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing MyFord Touch
™
(If Equipped)
Page 446 of 508

Setting a Destination
Press the green corner of your touchscreen,
then the Dest button when it appears.
Choose any of the following: Destination
My HomeFavorites
Previous Destinations Point of InterestEmergency
Street Address IntersectionCity Center Map
Edit Route
Cancel Route
1. Enter the necessary information into the highlighted text fields (in any
order). For address destination entry,
the Go! button appears once you enter
all the necessary information. Pressing
the
Go! button makes the address
location appear on the map. If you
choose Previous Destination, the last
20 destinations you have selected
appear.
2. Select
Set as Dest to make this your
destination. You can also choose to set
this as a waypoint (have the system
route to this point on the way to your
current destination) or save it as a
favorite. The system considers any
Avoid Areas
selections in its route
calculation.
3. Choose from up to three different types
of routes, and then select Start Route. •
Fastest: Uses the fastest moving roads
possible.
• Shortest: Uses the shortest distance
possible.
• Eco Route: Uses the most fuel-efficient
route.
You can cancel the route or have the
system demo the route for you. Select
Route Prefs
to set route preferences like
avoiding freeways, tollroads, ferries and
car trains as well as to use or not use
high-occupancy vehicle lanes.
(High-occupancy vehicle lanes are also
known as carpool or diamond lanes.
People who ride in buses, vanpools or
carpools use these lanes.)
Note: If your vehicle is on a recognized road
and you do not press the
Start Route
button, the system defaults to the Fastest
Route option and begins guidance.
During route guidance, you can press the
talking bubble icon that appears in the
upper right navigation corner (green bar)
if you want the system to repeat route
guidance information. When the system
repeats the last guidance instruction, it
updates the distance to the next guidance
instruction, since it detects when the
vehicle is moving.
Point of Interest (POI) Categories Main categories
Food/Drink & Dining
Travel & Transportation Financial
Emergency
Community
Health & Medicine Automotive
443
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing MyFord Touch
™
(If Equipped)
Page 447 of 508

Main categories
Shopping
Entertainment & Arts Recreation & Sports Government
Domestic Services Subcategories
Restaurant Golf
Parking
Home & Garden
Personal Care Services Auto DealershipGovt Office
Public Transit Education
To expand these listings, press the + in
front of the listing.
The system also allows you to sort
alphabetically, by distance or by cityseekr
listings (if available).
cityseekr
Note: cityseekr point of interest (POI)
information is limited to approximately 912
cities (881 in the United States, 20 in
Canada and 11 in Mexico). cityseekr, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of interest,
the location and information appear, such
as address and phone number. If cityseekr
lists the point of interest, more information
is available, such as a brief description,
check-in and checkout times or restaurant
hours.
Press More Information for a longer
review, a list of services and facilities, the
average room or meal price as well as the
website. This screen displays the point of
interest icon such as: Hotel
Coffeehouse
Food & Drink
Nightlife
444
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing MyFord Touch
™
(If Equipped)E142634 E143884 E142636 E142637 E142638
Page 448 of 508

Attraction
This icon appears when your
selection exists in multiple
categories within the system.
When you are viewing more information
for hotels, cityseekr also tells you if the
hotel has certain services and facilities
using icons, such as:
• Restaurant.
• Business center.
• Handicap facilities.
• Laundry.
• Refrigerator.
• 24 hour room service.
• Fitness center.
• Internet access.
• Pool.
• Wi-fi.
For restaurants, cityseekr can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.
For hotels, cityseekr can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address.
Setting Your Navigation
Preferences
Select settings for the system to take into
account when planning your route. Press the Settings icon >
Settings > Navigation.Map Preferences
Breadcrumbs
Display your vehicle
’s previously traveled
route with white dots. Switch this feature
ON
or OFF.
Turn List Format
Have the system display your turn list Top
to Bottom
or Bottom to Top.
Parking POI Notification
Set the automatic parking point of interest
notification. Switch this feature ON or OFF.
When parking point of interest notification
is on, the icons display on the map when
you get close to your destination. This may
not be very useful in dense areas, and may
clutter the map when other points of
interest display.
Route Preferences
Preferred Route
Choose to have the system display the
Shortest, Fastest or most Ecological route
first. If you set
Always Use Preferred
Route to Yes, the system uses the
selected route type to calculate only one
route to the desired destination.
Always Use Preferred Route
Bypass route selection in destination
programming. The system only calculates
one route based on preferred route setting.
Eco Time Penalty
Select a low, medium or high cost for the
calculated Eco Route. The higher the
setting, the longer the time allotment is for
the route.
445
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing MyFord Touch
™
(If Equipped)E142639 E142640 E142607