2015 FORD EDGE reset

Troubleshooting
Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the
channels available for your
vehicle.
Subscription Updated
351
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing Audio System

In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Required to activate Vehicle Health
Report and to view the reports online.
• Required to activate the
subscription-based SYNC Services and
to personalize your Saved Points and
Favorites.
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mi (5 km).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
355
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing SYNC™

Description and action
Display
Check or uncheck this option to switch the system's
Bluetooth interface off or on. Select this option, and then
press the OK button to change the option's status.
Bluetooth on
Return to the factory default settings without erasing your
indexed information (such as phonebook, call history, text
messages and paired devices). Select this option and
confirm when prompted in the audio display.
Set defaults
Completely erase all information stored in the system
(such as phonebook, call history, text messages and paired
devices) and return to factory default settings.
Master reset
Install downloaded applications or software updates.
Select this option and confirm when prompted in the audio
display. There must be a valid SYNC application or update
available on the USB drive in order to finish an installation
successfully.
Install on SYNC
Display the system's version numbers as well as its serial
number. Press the
OK button to select.
System info
The voice settings submenu contains various options. See
Using Voice Recognition
(page 356).
Voice settings
Browse the actual menu structure of the connected USB
device. Press the
OK button and use the up and down
arrow buttons to scroll through the folders and files. Use
the left or right arrow buttons to enter or leave a folder.
You can select media content for playback from this menu.
Browse USB
367
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing SYNC™

If an update is required and you want to
request this update manually, for example
when in a Wi-Fi hotspot, select Request
Update in the settings menu.
You can disable automatic updates by
selecting
Disable Updates in the settings
menu. Doing so also disables the use of
Mobile Apps on SYNC.
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from your
digital music player over your vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories, such as artist and album.
Note: The system is capable of indexing up
to 15,000 songs.
SYNC is capable of hosting nearly any
digital media player including: iPod, Zune,
plays from device players, and most USB
drives. SYNC also supports audio formats,
such as MP3, WMA, WAV and ACC.
Connecting Your Digital Media
Player to the USB Port
Note: If your digital media player has a
power switch, make sure you switch it on
before plugging it in.
Using Voice Commands
1. Plug the device into your vehicle's USB
port.
2. Press the voice button and when prompted, say "USB" or "iPod". 3. You can now play music by saying any
of the appropriate voice commands.
See the media voice commands.
Using the System Menu
1. Plug the device into your vehicle's USB
port.
2. Press the
AUX button until an
"initializing" message appears in the
display. Depending on how many
media files are on your connected
device, an indexing message may
appear in the display. When indexing
is complete, the screen returns to the
playback menu.
You can browse the files on the USB device
in categories. Choose from the following:
• Play all
• Playlists
• Songs
• Artists
• Albums
• Genres
• Browse USB
• Reset USB
What's Playing?
At any time during playback, you can press
the voice button and ask the system what
is playing. The system reads the metadata
tags (if populated) of the current track.
Media Voice Commands Press the voice button. When
prompted, say "USB" or "iPod",
and then any of the following:
372
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing SYNC™E142599

Examples of USB Commands
SYNC provides the user with many intuitive
ways to find and play a song using voice.
For example, if we have a song called
"Penny Lane" from the album "Magical
Mystery Tour" we can say the following to
play this song:
•
Play song "Penny Lane".
• Play "Penny Lane".
If we wanted to play the entire album, we
can say:
• Play album "Magical Mystery Tour".
• Play "Magical Mystery Tour".
Bluetooth Audio
The system is also capable of playing
music from your cellular phone through
Bluetooth. To switch on Bluetooth audio, use the AUX
or SOURCE button. You can also press
the voice button and, when prompted, say,
"Bluetooth audio". "BLUETOOTH AUDIO"
"Pause""Play"
"Play next track"
"Play previous track"
Media Menu Features
The media menu allows you to select how
to play your music (such as by artist, genre,
shuffle or repeat), find similar music or
reset the index of your USB devices.
1. Press
AUX to select USB playback.
2. Select Options to enter the media menu, and then any of the following:
374
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing SYNC™

Description and action
Display
Choose to have the system play your music in random
order. Once you make your choice, it remains on until you
switch it off.
Shuffle
Choose to have the system repeat the current track. Once
you make your choice, it remains on until you switch it off.
Repeat track
You can play music similar to the current type of music in
the playlist. The system uses metadata information of
each track to compile a playlist, creates a new list of similar
tracks, and then begins playing that list. (Each track must
have populated metadata tags for this feature.)
Similar music
With some devices, unpopulated metadata tags make
the tracks unavailable for voice recognition, play menu or
this option. However, if you place these tracks onto your
playing device in mass storage device mode, they are
available for voice recognition, play menu and this option.
The system places unknowns into any unpopulated
metadata tag.
Resets the USB index. After the new indexing is complete,
you can choose what to play from the USB song library.
Reset SYNC USB
Accessing Your USB Song Library
Using Voice Commands
You can access and view your USB songs
using voice commands.
1. Plug the device into your vehicle's USB
port.
2. Press the voice button and when prompted, say any of the following
commands: Accessing and viewing USB media
"Browse all albums""Browse all artists"
"Browse all genres"
"Browse all playlists" Accessing and viewing USB media
"Browse all songs"
"Browse album " "Browse artist "
"Browse genre "
"Browse playlist "
Using the System Menu
1. Plug the device into your vehicle's USB
port.
2. Press the AUX button to select USB
playback.
375
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing SYNC™

Description and action
Display
2. Scroll to browse indexed media files on the device, and
then press the OK button.
Resets the USB index. After the new indexing is complete,
you can choose what to play from the USB song library.
Reset USB
* You can use the buttons at the bottom of the audio display to jump to a certain
alphabetical category quickly. You can also use the letters on the audio system's numeric
keypad to jump in the list.
USB 2
(If Equipped)
Your vehicle may come equipped with an
additional USB port. If so, USB 1 will be
located at the front of the vehicle at the
bottom of the instrument panel. USB 2 will
be located inside the storage compartment
of the vehicle's center console.
You can plug in an additional USB device
into the second USB port. To switch
between the two connected USB devices
using voice commands, say, "USB1" or
"USB2". Saying "USB" defaults to the most
recently played USB device.
Note: SYNC only supports one connected
iOS (Apple) devices at a time (whichever
one you plug in first). When you connect a
second iOS device, the systems charges it,
but does not support playback from it.
Line In Audio
To access the Line In audio source, start a
voice session and say, "Line in" or "Aux".
Bluetooth Devices and System
Settings
You can access these menus using the
audio display. See
Using SYNC™ With
Your Phone (page 358). Voice Commands for Audio
Sources
Your voice system allows you to change
audio sources with a simple voice
command. Press the voice button and say,
"Audio" when prompted, and
then any of the following
commands: "AUDIO"
"AM"
"AM1"
"AM autoset" or "AM2"
"Bluetooth

"AUDIO"
"USB"
"What's playing" "Help"
Radio Voice Commands If you are listening to the radio,
press the voice button, and then
any of the commands in the
following table. If you are not listening to
the radio, press the voice button and, after
the tone, say, "Radio", and then any of the
following voice commands: "RADIO"
"AM"
"AM1"
"AM autoset" or "AM2" "AM <530-1710>"
"AM preset "
"AM [1] [autoset] preset " "FM"
"FM1"
"FM autoset" or "FM2" "FM <87.9-107.9>"
"FM [autoset] preset "
"FM HD <1-7>" "FM1 preset "
"FM2 preset " "HD <1-7>" "RADIO"
"Preset " "Tune""Help"
Sirius Satellite Radio Voice Commands If you are listening to Sirius
satellite radio, press the voice
button, and then any of the
commands in the following table. If you
are not listening to Sirius satellite radio,
press the voice button and, after the tone,
say, "Sirius", and then any of the following
voice commands: "SIRIUS"
"<0-233>" "SAT"
"SAT1"
"SAT2"
"SAT3"
"Preset "
"SAT1 preset "
"SAT2 preset "
"SAT3 preset " "Tune""Help"
378
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing SYNC™E142599 E142599