
Phonebook preferences
Pair additional phones to the system.
Add
1. Select the option to add to start the pairing process.
2. When a message to begin pairing appears in the audio
display, search for SYNC on your phone. See your phone's
manual if necessary.
3. When prompted on your phone's display, enter the six-
digit PIN provided by the system in the radio display. The
display indicates when the pairing is successful.
4. When the option to set the phone as primary appears,
select either yes or no.
5. Depending on the functionality of your phone, the
system may prompt you with questions (such as if you
want to download your phonebook). Select either yes or
no to confirm your responses.
Select the delete option and confirm when the system
asks to delete the selected device. After deleting a phone
from the list, you have to repeat the pairing process to pair
it again.
Delete
The system attempts to connect with the primary cellular
phone each time you switch on the ignition. When you
select a cellular phone as primary, it appears first in the
list, marked with an asterisk. Set a previously paired phone
as master by selecting the master option and confirming
it as the primary.
Master
Connect a previously connected phone. You can only have
one phone connected at a time to use the phone's func-
tionality. When you connect another phone, the previous
phone disconnects from the telephone services. The
system allows you to use different Bluetooth devices for
the cellular phone functionality and the Bluetooth audio
music playback feature at the same time.
Conn.
Disconnects the selected cellular phone. Select this option
and confirm when asked. After disconnecting a phone,
you can reconnect it again without repeating the full pairing
process.
Discon.
System Settings
1. Press the MENU button. 2. Select the SYNC settings option, and
then press the
OK button.
3. Scroll to select from the following options:
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Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing SYNC™

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
SYNC in order to find
AppLink-capable apps on your device. iPhone users must also connect to
SYNC's USB port with an Apple USB cable.
Ensure you have down-
loaded and installed the latest version of the app
from your phone's app store.
Ensure the app is running on your phone. Some apps
AppLink-enabled apps are
not installed and running on your mobile device.
My phone is connected, but
I still cannot find any apps. require you to register or
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
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Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing SYNC™

This system uses a four-corner strategy to
provide quick access to several vehicle
features and settings. The touchscreen
provides easy interaction with your cellular
phone, multimedia, climate control and
navigation system. The corners display any
active modes within those menus, such as
phone status or the climate temperature.
Note:
Some features are not available while
your vehicle is moving.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 30 minutes after
you switch the ignition off (and no doors
open).
PHONE
Press to select any of the following:
• Phone.
• Quick Dial.
• Phonebook.
• History.
• Messaging.
• Settings.
NAVIGATION
Press to select any of the following:
• My Home.
• Favorites.
• Previous Destinations.
• Point of Interest.
• Emergency.
• Street Address.
• Intersection.
• City Center.
• Map.
• Edit Route.
• Cancel Route.
CLIMATE Press to select any of the following:
•
Driver Settings.
• Recirculated Air.
• Auto.
• Dual.
• Passenger Settings.
• A/C.
• Defrost. SETTINGS
Press to select any of the following:
• Clock.
• Display.
• Sound.
• Vehicle.
• Settings.
• Help. HOME
Press to access your home
screen. Depending on your
vehicle ’s option package and software,
your screens may vary in appearance from
the descriptions in this section. Your
features may also be limited depending on
your market. Check with an authorized
dealer for availability. INFORMATION
Press to select any of the following:
• Services.
• Travel Link.
• Alerts.
• Calendar.
• Apps.
ENTERTAINMENT
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Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing MyFord Touch
™ (If Equipped)E142607 E142613 E142608

Voice control
Standard interaction mode provides more detailed inter-
action and guidance. Advanced mode has less audible
interaction and more tone prompts.
Interaction Mode
Have the system ask you short questions if it has not
clearly heard or understood your request. *
Confirmation Prompts
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these turned off.
Media Candidate Lists
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these turned off.
Phone Candidate Lists
This allows you to adjust the system ’s voice volume level.
Voice Control Volume
* Even with confirmation prompts turned off, the system may occasionally ask you to
confirm settings.
Media Player Press the Settings icon >
Settings > Media Player, then
select from the following: Media player
When this feature is on, the system automatically switches
to the media source upon initial connection. This allows
you to listen to music during the indexing process. When
this feature is off, the system does not automatically
switch to the inserted media source.
Autoplay
Select to connect, disconnect, add or delete a device. You
can also set a device as your favorite so that the system
automatically attempts to connect to that device at every
ignition cycle.
Bluetooth Devices
When this feature is on, the system automatically indexes
media on your connected Bluetooth device.
Index Bluetooth Audio
Devices
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™
(If Equipped)E142607

Hands-free calling is one of the main
features of SYNC. Once you pair your
phone, you can access many options using
the touchscreen or voice commands. While
the system supports a variety of features,
many are dependent on your cellular
phone
’s functionality.
At a minimum, most cellular phones with
Bluetooth wireless technology support the
following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone ’s compatibility, see
your phone ’s user manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing Your Phone for the First
Time WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. The first thing you must do to use the
phone features of SYNC is to pair your
Bluetooth-enabled cellular phone with
SYNC. This allows you to use your phone
in a hands-free manner.
Note:
Put the transmission in park (P).
Switch on your vehicle ignition and the radio.
1. Touch Add Phone in the upper left
corner of the touchscreen. Find SYNC
appears on the screen, and instructs
you to begin the pairing process from
your device.
2. Make sure that Bluetooth is set to
On
and that your cellular phone is in the
proper mode. See your phone ’s manual
if necessary.
Note: Select
SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your device, it does not support Secure
Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the
next step.
4. When prompted on your phone ’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cellular phone.
5. The display indicates when the pairing
is successful.
SYNC may prompt you with more phone
options. For more information on your
phone's capability, see your phone's
manual and visit the website.
Pairing Subsequent Phones
Note: Put the transmission in park (P).
Switch on your vehicle ignition and the radio.
1. Press the
Phone corner of the
touchscreen > Settings > BT Devices
>
Add Device.
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™
(If Equipped)

A
A/C
See: Climate Control......................................... 124
About This Manual...........................................7
ABS See: Brakes............................................................ 175
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 175
Accessories.....................................................451 Exterior Style........................................................ 451
Interior Style......................................................... 451
Lifestyle.................................................................. 451
Peace of Mind...................................................... 451
Accessories See: Replacement Parts
Recommendation............................................. 11
ACC See: Using Adaptive Cruise Control.............197
Active Park Assist.........................................187 Deactivating the Active Park Assist
Feature ................................................................ 191
Parallel Parking, Perpendicular Parking, Park Out Assist............................................... 187
Troubleshooting the System........................... 191
Adjusting the Headlamps
.........................272
Vertical Aim Adjustment................................. 272
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................74
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................74
Easy Entry and Exit Feature.............................. 75
End of Travel Position......................................... 75
Memory Feature.................................................... 75
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control......................................... 124
Alarm See: Anti-Theft Alarm......................................... 73
All-Wheel Drive
.............................................170
Ambient Lighting............................................87
Anti-Theft Alarm............................................73 Arming the Alarm................................................. 73
Disarming the Alarm........................................... 73
Appendices.....................................................471 Audible Warnings and Indicators
.............98
Headlamps On Warning Chime..................... 99
Key in Ignition Warning Chime........................ 98
Keyless Warning Alert........................................ 99
Parking Brake On Warning Chime.................99
Audio Control
...................................................75
MEDIA....................................................................... 75
Seek, Next or Previous........................................ 75
Audio Input Jack
...........................................352
Audio System................................................339
General Information......................................... 339
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................340
Audio Unit - Vehicles With: Premium AM/FM/CD
..................................................343
Audio Unit - Vehicles With: Sony AM/ FM/CD..........................................................344
Menu Structure................................................... 345
Autolamps........................................................82 Windshield Wiper Activated
Headlamps........................................................ 82
Automatic Climate Control - Vehicles With: Dual Automatic Temperature
Control (DATC)/Sony Audio
System...........................................................127
Automatic Climate Control - Vehicles With: Dual Automatic Temperature
Control (DATC)
...........................................126
Automatic High Beam Control.................84 Activating the System........................................ 84
Manually Overriding the System.................... 85
Automatic Transmission
...........................166
Automatic Transmission Adaptive
Learning............................................................ 168
Brake-Shift Interlock.......................................... 167
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 168
SelectShift Automatic ™
Transmission................................................... 166
Understanding the Positions of Your Automatic Transmission............................ 166
Automatic Transmission Fluid Check - 2.0L EcoBoost™.......................................266
Automatic Transmission Fluid Check - 2.7L EcoBoost™/3.5L
..............................267
Adding Transmission Fluid ............................ 268
Checking the Transmission Fluid Level ........................................................................\
...... 267
495
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing Index

Getting the Services You Need...............242
Away From Home.............................................. 242
Global Opening..............................................88
Opening the Windows....................................... 89
H
Hazard Warning Flashers.........................238
Headlamp Exit Delay....................................83
Head Restraints
.............................................133
Adjusting the Head Restraint......................... 134
Tilting Head Restraints .................................... 134
Heated Seats
.................................................140
Front Seats........................................................... 140
Rear Seats............................................................. 140
Heated Steering Wheel
................................77
Heated Windows and Mirrors...................131 Heated Exterior Mirror........................................ 131
Heated Rear Window......................................... 131
Heating See: Climate Control......................................... 124
Hill Start Assist
..............................................178
Switching the System On and Off................179
Using Hill Start Assist........................................ 179
Hints on Controlling the Interior Climate..........................................................129
Cooling the Interior Quickly............................ 130
General Hints....................................................... 129
Heating the Interior Quickly............................ 130
Recommended Settings for Cooling .........130
Recommended Settings for Heating..........130
Side Window Defogging in Cold Weather............................................................. 130
Hints on Driving With Anti-Lock Brakes.............................................................175
Hood Lock See: Opening and Closing the Hood..........258
I
Ignition Switch
...............................................150
In California (U.S. Only).............................243
Information Display Control........................77 Information Display Control Features...........77
Information Displays
..................................100
General Information......................................... 100Information....................................................430
911 Assist............................................................... 436
Alerts...................................................................... 436
Calendar............................................................... 436
Sirius Travel Link................................................ 433
SYNC Services (If Equipped, United States Only)................................................................. 430
Vehicle Health Report (If Equipped, United States Only)................................................... 438
Information Messages...............................109 Active Park............................................................. 110
Adaptive Cruise Control.................................... 110
Airbag........................................................................\
111
Alarm........................................................................\
. 111
All-Wheel Drive..................................................... 112
Automatic Engine Shutdown.......................... 112
Automatic High Beam Control....................... 112
Auto Start-Stop.................................................... 113
Battery and Charging System......................... 113
Blind Spot Information and Cross Traffic Alert System..................................................... 114
Doors and Locks................................................... 114
Driver Alert.............................................................. 115
Electronic Stability Control.............................. 115
Engine...................................................................... 115
Fuel........................................................................\
... 116
Hill Start Assist..................................................... 116
Keys and Keyless Entry...................................... 116
Lane Keeping System......................................... 117
Maintenance.......................................................... 117
MyKey....................................................................... 118
Park Aid................................................................... 119
Park Brake.............................................................. 119
Power Steering.................................................... 120
Pre-Collision Warning System....................... 120
Remote Start......................................................... 121
Seats........................................................................\
. 121
Starting System ................................................... 121
Tire Pressure Monitoring System................... 121
Towing..................................................................... 122
Traction Control................................................... 122
Transmission ......................................................... 122
Installing Child Seats.....................................16 Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................. 21
Using Tether Straps............................................. 23
499
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing Index

Instrument Cluster.........................................93
Instrument Lighting Dimmer.....................83
Interior Lamps
.................................................85
Front Interior Lamp............................................. 85
Rear Interior Lamp............................................... 87
Interior Mirror...................................................90 Auto-Dimming Mirror......................................... 90
Introduction.........................................................7
J
Jump Starting the Vehicle........................239 Connecting the Jumper Cables.................... 239
Jump Starting..................................................... 240
Preparing Your Vehicle..................................... 239
Removing the Jumper Cables....................... 240
K
Keyless Entry
...................................................68
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 68
Keyless Starting - Vehicles With: Push Button Start................................................150
Ignition Modes...................................................... 151
Keys and Remote Controls.........................47
L
Lane Keeping System................................204 Switching the System On and Off..............205
Lighting Control
...............................................81
Headlamp Flasher............................................... 82
High Beams............................................................. 81
Lighting...............................................................81 General Information............................................. 81
Load Carriers See: Roof Racks and Load Carriers..............217
Load Carrying
..................................................217
Load Limit........................................................218 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 225
Vehicle Loading - with and without a Trailer.................................................................. 218Locking and Unlocking................................60
Activating Intelligent Access............................ 62
Autolock .................................................................. 63
Auto Relock............................................................ 63
Autounlock............................................................. 63
Battery Saver......................................................... 64
Enabling or Disabling Autolock and Autounlock........................................................ 63
Illuminated Entry.................................................. 63
Illuminated Exit..................................................... 64
Locking and Unlocking the Doors with the Key Blade............................................................. 61
Power Door Locks................................................ 60
Remote Control.................................................... 60
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 62
Smart Unlocks for Intelligent Access Keys...................................................................... 62
Locks..................................................................60
Lug Nuts See: Changing a Road Wheel......................... 315
M
Maintenance.................................................258 General Information......................................... 258
Manual Climate Control - Vehicles With: Electronic Manual Temperature
Control (EMTC)
..........................................124
Manual Liftgate..............................................64 Closing the Liftgate............................................. 65
Opening the Liftgate........................................... 64
Manual Seats
.................................................135
Media Hub......................................................353
Memory Function
..........................................137
Easy Entry and Exit Feature............................ 139
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 138
Saving a PreSet Position................................. 138
Message Center See: Information Displays............................... 100
Mirrors See: Heated Windows and Mirrors................131
See: Windows and Mirrors............................... 88
Mobile Communications Equipment
.......12
Moonroof............................................................91 Opening and Closing the Moonroof...............91
500
Edge/Galaxy/S-MAX (CDQ), enUSA, First Printing Index