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ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary Roadside Assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•Battery jump start.
•Lock-out assistance (key replacement cost is the customer’s
responsibility).
•Fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Ford eligible vehicles will be towed to an authorized dealer
within 35 miles (56.3 kilometers) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56.3 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
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HAZARD FLASHER CONTROL
Note:With extended use, the flasher may run down your battery.
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
operate when the ignition is in any
position or if the key is not in the
ignition.
•Press the flasher control to flash
all front and rear direction
signals.
•Press the flasher control again to turn them off.
Use it when your vehicle is creating a safety hazard for other motorists.
Fuel Shutoff
WARNING:Failure to inspect and, if necessary, repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle includes a fuel
pump shut-off feature that stops the flow of fuel to the engine. Not every
impact will cause a shut-off.
Should your vehicle shut off after a collision, you may restart your
vehicle by doing the following:
1. Switch off the ignition.
2. Switch on the ignition.
3. Repeat Steps 1 and 2 to re-enable fuel pump.
Note:When you try to restart your vehicle after a fuel shutoff, the
vehicle makes sure that various systems are safe to restart. Once your
vehicle determines that the systems are safe, then the vehicle will allow
you to restart.
Note:In the event that your vehicle does not restart after your third
attempt, contact an authorized dealer.
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JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting to
push-start a vehicle with an automatic transmission may cause
transmission damage.
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may exhibit a combination of firm and soft shifts. This
operation is considered normal and will not affect function or durability
of the transmission. Over time, the adaptive learning process will fully
update transmission operation.
Preparing Your Vehicle
Note:Use only a 12–volt supply to start your vehicle.
Note:Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
1. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehicles do not touch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
2. Check all battery terminals. Remove the positive terminal cover (if
equipped) and any excessive corrosion before you attach the battery
cables. Ensure that vent caps are tight and level.
3. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
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Connecting the Jumper Cables
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor or fuel injection
system.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump Starting
1. Start the engine of the booster vehicle and run the engine at a
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
4
2
1
3
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Removing the Jumper Cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
4
1
3
2
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FUSE SPECIFICATION CHART
Power Distribution Box
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace the
cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
Note:If your vehicle is equipped with a dual battery, disconnecting the
primary under-hood battery does not remove power from all circuits.
The power distribution box is located in the engine compartment. It has
high-current fuses that protect your vehicle’s main electrical systems
from overloads.
If the battery has been disconnected and reconnected, refer to
Changing the Vehicle Batteryin theMaintenancechapter.
The high-current fuses are coded as follows:
Fuse or relay
locationFuse amp
ratingProtected components
1 HC micro relay Powertrain control module
2 HC micro relay Starter solenoid
3 HC micro relay Wiper
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Fuse or relay
locationFuse amp
ratingProtected components
4 HC micro relay Trailer tow battery charge
5 HC micro relay Fuel pump
6 HC micro relay Trailer tow park lamp
7 HC micro relay Auxiliary switch #4
8 HC micro relay Auxiliary switch #3
9 HC micro relay Modified vehicle and stripped
chassis run/start
10 — Not used
11 — Not used
12 40A** Modified vehicle and stripped
chassis run/start
13 30A** Starter solenoid relay
14 40A** Run start relay
15 40A** Modified vehicle and stripped
chassis battery
16 50A** Auxiliary air conditioning blower
17 50A** Trailer tow battery charge, Trailer
tow park feed
18 30A** Electric trailer brake, Trailer brake
controller
19 30A** Auxiliary switch #1
20 30A** Auxiliary switch #2
21 — Not used
22 — Not used
23 G8VA relay Air conditioning clutch
24 G8VA relay Horn relay (stripped chassis)
25 HC micro relay Run/start
26 — Not used
27 — Not used
28 20A* Back-up lamp
29 10A* Air conditioning clutch
30 10A* Brake on/off switch
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Fuse or relay
locationFuse amp
ratingProtected components
31 10A* Cluster battery (stripped chassis)
32 50A** Blower motor
33 40A** Anti-lock brake system pump
34 20A** Stripped chassis horn
35 40A** Powertrain control module relay
36 20A** Ignition switch (stripped chassis)
37 G8VA relay Trailer tow stop — left turn signal
38 G8VA relay Trailer tow stop — right turn signal
39 G8VA relay Back up lamp
40 ISO relay Blower motor
41 — Not used
42 15A* Diagnostic connector (stripped
chassis)
43 20A* Fuel pump
44 10A* Auxiliary switch #3
45 15A* Auxiliary switch #4
46 10A* Powertrain control module keep
alive power, Canister vent,
Powertrain control module relay coil
47 40A** Anti-lock brake system coil
48 20A** Trailer tow stop lamp/turn signal
49 30A** Wiper motor
50 — Not used
51 20A** Cutaway
52 10A* Stripped chassis and modified
vehicle run/start relay coil
53 10A* Anti-lock brake system run/start
feed
54 10A* Fuel pump relay coil
55 — Not used
56 — Not used
57 20A* Trailer tow park lamp
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