Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation
........................................11
Special Notices................................................12
Mobile Communications Equipment.....................................................13
Export Unique Options..................................13
Environment
Protecting the Environment........................14
Child Safety
General Information
.......................................15
Installing Child Seats.....................................16
Booster Seats
..................................................22
Child Seat Positioning
..................................24
Child Safety Locks
..........................................25
Safety Belts
Principle of Operation...................................27
Fastening the Safety Belts
.........................28
Safety Belt Height Adjustment
................30
Safety Belt Warning Lamp and Indicator Chime..............................................................31
Safety Belt Minder..........................................31
Child Restraint and Safety Belt Maintenance
................................................33
Personal Safety System ™
Personal Safety System ™
..........................34
Supplementary Restraints System
Principle of Operation..................................35 Driver and Passenger Airbags...................36
Front Passenger Sensing System.............37
Side Airbags
.....................................................39
Driver Knee Airbag.........................................40
Safety Canopy ™
.............................................41
Crash Sensors and Airbag Indicator........42
Airbag Disposal
...............................................43
Keys and Remote Controls
General Information on Radio Frequencies..................................................44
Remote Control..............................................44
Replacing a Lost Key or Remote Control...........................................................49
MyKey ™
Principle of Operation..................................50
Creating a MyKey.............................................51
Clearing All MyKeys
........................................51
Checking MyKey System Status...............53
Using MyKey With Remote Start Systems.........................................................54
MyKey Troubleshooting
...............................54
Locks
Locking and Unlocking
.................................56
Manual Liftgate..............................................60
Power Liftgate..................................................61
Security
Passive Anti-Theft System
........................65
Anti-Theft Alarm............................................66
Steering Wheel
Adjusting the Steering Wheel....................67
Audio Control
...................................................67
Voice Control
...................................................68
Cruise Control.................................................68
Information Display Control
......................68
1
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Table of Contents
Pregnant women should always wear their
safety belt. The lap belt portion of a
combination lap and shoulder belt should
be positioned low across the hips below
the belly and worn as tight as comfort will
allow. The shoulder belt should be
positioned to cross the middle of the
shoulder and the center of the chest.
Safety Belt Locking Modes
WARNINGS
After any vehicle crash, the safety
belt system at all passenger seating
positions must be checked by an
authorized dealer to verify that the
automatic locking retractor feature for
child seats is still functioning properly. In
addition, all safety belts should be checked
for proper function. Belt and retractor assembly must be
replaced if the safety belt assembly
automatic locking retractor feature
or any other safety belt function is not
operating properly when checked by an
authorized dealer. Failure to replace the
belt and retractor assembly could increase
the risk of injury in crashes. All safety restraints in the vehicle are
combination lap and shoulder belts. The
driver safety belt has the first type of
locking mode, and the front outboard
passenger and rear seat safety belts have
both types of locking modes described as
follows:
Vehicle Sensitive Mode
This is the normal retractor mode, which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly
or turns a corner sharply, or the vehicle
receives an impact of about 5 mph
(8 km/h) or more, the combination safety
belts will lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if the webbing is pulled out too quickly. If
this occurs, let the belt retract slightly and
pull webbing out again in a slow and
controlled manner.
Automatic Locking Mode
In this mode, the shoulder belt is
automatically pre-locked. The belt will still
retract to remove any slack in the shoulder
belt. The automatic locking mode is not
available on the driver safety belt.
When to Use the Automatic Locking
Mode
This mode should be used any time a child
safety seat, except a booster, is installed
in passenger front or rear seating positions.
Children 12 years old and under should be
properly restrained in a rear seating
position whenever possible. See
Child
Safety (page 15).
29
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DRIVER AND PASSENGER
AIRBAGS
WARNINGS
Never place your arm or any objects
over an airbag module. Placing your
arm over a deploying airbag can
result in serious arm fractures or other
injuries. Objects placed on or over the
airbag inflation area may cause those
objects to be propelled by the airbag into
your face and torso causing serious injury. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules.
• Front passenger sensing system. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 42). Proper Driver and Front Passenger
Seating Adjustment WARNING
National Highway Traffic Safety
Administration (NHTSA)
recommends a minimum distance
of at least 10 inches (25 centimeters)
between an occupant’ s chest and the
driver airbag module. To properly position yourself away from
the airbag:
•
Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
After all occupants have adjusted their
seats and put on safety belts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seat back, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
Children and Airbags WARNING
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. 36
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Supplementary Restraints SystemE151127
WARNING
Rock the seat backward and forward
after releasing the lever to make sure
that it is fully engaged.
Adjusting the Height of the
Driver's Seat
Recline Adjustment WARNING
Do not place cargo or any objects
behind the seatback before returning
it to the original position. Pull on the
seatback to make sure that it has fully
latched after returning the seatback to its
original position. An unlatched seat may
become dangerous if you stop suddenly or
have a crash. Lumbar Adjustment (If Equipped)
POWER SEATS (If Equipped)
WARNINGS
Do not adjust the driver's seat or
seatback when your vehicle is
moving. Adjusting your seatback
while your vehicle is in motion may cause
loss of control of your vehicle. Do not place cargo or any objects
behind the seatback before returning
it to the original position.
115
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Driver and Passenger Airbags...................36
Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver Knee Airbag.........................................40
Driving Aids......................................................177
Driving Hints...................................................188
Driving Through Water...............................189
DRL See: Daytime Running Lamps......................... 75
E
Economical Driving......................................188
Electric Vehicle Information.....................378 Power..................................................................... 385
Settings (Energi Only)...................................... 379
Emission Control System..........................146 On-Board Diagnostics (OBD-II).................... 147
Readiness for Inspection and Maintenance (I/M) Testing................................................... 148
End User License Agreement
.................435
SYNC End User License Agreement
(EULA).............................................................. 435
Engine Block Heater
....................................130
Using the Engine Block Heater....................... 131
Engine Coolant Check
................................218
Adding Coolant.................................................... 219
Adding Engine Coolant.................................... 220
Adding Inverter System Controller Coolant............................................................. 220
Checking the Engine Coolant......................... 218
Checking the Inverter System Controller Coolant.............................................................. 219
Engine Coolant and Inverter System Controller Coolant......................................... 218
Recycled Engine Coolant................................ 220
Severe Climates................................................. 220
What You Should Know About Fail-Safe Cooling............................................................... 221
Engine Immobilizer See: Passive Anti-Theft System..................... 65
Engine Oil Check............................................217 Adding Engine Oil................................................ 217
Low Engine Use................................................... 218
Engine Oil Dipstick
........................................217
Engine Specifications.................................275 Entertainment..............................................354
A/V Inputs.............................................................. 371
AM/FM Radio...................................................... 356
Bluetooth Audio................................................... 371
Browsing Device Content............................... 355
CD........................................................................\
.... 366
SD Card Slot and USB Port............................ 367
SIRIUS® Satellite Radio (If Activated)......................................................... 361
Supported Media Players, Formats and Metadata Information................................. 370
Environment......................................................14
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP)..................418 SERVICE PLANS (CANADA ONLY).............419
SERVICE PLANS (U.S. Only).......................... 418
Exterior Mirrors
...............................................80
Fold-Away Exterior Mirrors................................ 81
Heated Exterior Mirrors....................................... 81
Integrated Blind Spot Mirrors........................... 81
Power Exterior Mirrors........................................ 80
Signal Indicator Mirrors....................................... 81
F
Fastening the Safety Belts
.........................28
Safety Belt Extension Assembly.................... 30
Safety Belt Locking Modes............................... 29
Using Safety Belts During Pregnancy...........28
Flat Tire Inflation See: Temporary Mobility Kit........................... 243
Floor Mats
.......................................................190
Fog Lamps - Front See: Front Fog Lamps......................................... 76
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps............................................76
Front Passenger Sensing System.............37
Fuel and Refueling
.......................................138
Fuel Consumption........................................145
Calculating Fuel Economy.............................. 146
Filling the Tank.................................................... 146
Fuel Filter
.........................................................222
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index
Manual Liftgate..............................................60
Closing the Liftgate............................................. 60
Opening the Liftgate.......................................... 60
Manual Seats..................................................114
Adjusting the Height of the Driver's
Seat...................................................................... 115
Lumbar Adjustment (If Equipped)...............115
Moving the Seat Backward and Forward.............................................................. 114
Recline Adjustment............................................ 115
Media Hub
......................................................296
Message Center See: Information Displays.................................. 91
Mirrors See: Heated Windows and Mirrors...............110
See: Windows and Mirrors................................ 79
Mobile Communications Equipment.......13
Motorcraft Parts
...........................................276
MyFord Touch ™...........................................336
General Information......................................... 336
MyFord Touch ™ Troubleshooting.........410
MyKey Troubleshooting
...............................54
MyKey ™............................................................50
Principle of Operation........................................ 50
N
Navigation.......................................................401 cityseekr................................................................ 403
Map Mode............................................................ 405
Navigation Map Updates............................... 408
Navigation Voice Commands...................... 408
Point of Interest (POI) Categories..............402
Quick-touch Buttons........................................ 407
Setting a Destination........................................ 401
Setting Your Navigation Preferences.........404
Normal Scheduled Maintenance..........424 Intelligent Oil-Life Monitor™........................ 424
Normal Maintenance Intervals..................... 424
O
Oil Check See: Engine Oil Check........................................ 217
Opening and Closing the Hood...............213 Closing the Hood................................................ 214
Opening the Hood.............................................. 213Ordering Additional Owner's
Literature.....................................................202
Obtaining a French Owner ’s Manual.........202
Overhead Console........................................126
P
Parking Aid......................................................166 Front Sensing System....................................... 167
Rear Sensing System........................................ 166
Parking Aids....................................................166
Parking Brake
..................................................161
Passive Anti-Theft System.........................65
SecuriLock®........................................................... 65
PATS See: Passive Anti-Theft System..................... 65
Perchlorate.........................................................11
Personal Safety System ™
..........................34
How Does the Personal Safety System
Work?.................................................................. 34
Phone...............................................................373 Making Calls......................................................... 374
Pairing Subsequent Phones........................... 374
Pairing Your Phone for the First Time.........374
Phone Menu Options........................................ 375
Phone Settings................................................... 376
Phone Voice Commands................................. 377
Receiving Calls.................................................... 375
Text Messaging................................................... 375
Post-Crash Alert System...........................197
Power Door Locks See: Locking and Unlocking............................. 56
Power Liftgate..................................................61 Hands-Free Feature............................................ 63
Obstacle Detection............................................. 63
Opening and Closing the Liftgate................... 61
Setting the Liftgate Open Height................... 62
Stopping the Liftgate Movement................... 62
Power Seats
.....................................................115
Power Lumbar...................................................... 116
Power Steering Fluid Check.....................222
Power Windows
..............................................79
Accessory Delay................................................... 80
Bounce-Back......................................................... 79
One-Touch Down................................................. 79
One-Touch Up....................................................... 79
Window Lock......................................................... 79
Protecting the Environment........................14
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index