2015 FORD C MAX audio

If your vehicle is not equipped with
Navigation:
•
Turn-by-turn directions appear in the
information display, in the status bar
of your touchscreen system and on the
SYNC Services screen. You also receive
driving instructions from audible
prompts.
• When on an active route, you can
select Route Summary or Route
Status using the touchscreen controls
or voice commands to view the Route
Summary Turn List
or the Route
Status ETA. You can also turn voice
guidance on or off, cancel the route or
update the route. If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
delivers a new route to your vehicle.
If your vehicle is equipped with Navigation,
SYNC Services downloads your requested
destination to the navigation system. The
navigation system then calculates the
route and provides driving instructions.
See
Navigation (page 401).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone button on the steering wheel.
2. Say "Good-bye" from the SYNC Services main menu. SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite information.
You can save address points, such as work or home. You
can also save favorite information like sports teams, such
as Detroit Lions, or a news category. You can learn more
about personalization by logging onto
www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to
SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.
Portable
SYNC Services Voice Commands When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands: "SERVICES"
"Cancel route"
"Navigation voice off" "Navigation voice on" "Next turn"
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing MyFord Touch
™
(If Equipped)E142599

MYFORD TOUCH™
TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). For more
information visit:
Websites
www.SYNCMyRide.com www.SYNCMyRide.cawww.syncmaroute.ca Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
Try pushing your phonebook
contacts to SYNC. See
Phone (page 373).
Use the SYNCmyphone
feature available on the
website.
Try pushing your phonebook
contacts to SYNC. See
Phone
(page 373).
This may be a limitation on
your phone's capability.
The system says that the
phonebook has downloaded
but the phonebook in SYNC
is empty or missing
contacts. If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing MyFord Touch
™
(If Equipped)

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
You can also preform the
MyFord Touch reset
procedure.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing MyFord Touch
™ (If Equipped)

•
Links to Third Party Sites: The MS
SOFTWARE may provide you with the
ability to link to third party sites through
the use of the SOFTWARE. The third
party sites are not under the control of
MS, Microsoft Corporation, their
affiliates and/or their designated
agent. Neither MS nor Microsoft
Corporation nor their affiliates nor their
designated agent are responsible for
(i) the contents of any third party sites,
any links contained in third party sites,
or any changes or updates to third
party sites, or (ii) webcasting or any
other form of transmission received
from any third party sites. If the
SOFTWARE provides links to third
party sites, those links are provided to
you only as a convenience, and the
inclusion of any link does not imply an
endorsement of the third party site by
MS, Microsoft Corporation, their
affiliates and/or their designated
agent.
• Obligation to Drive Responsibly:
You recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICE operating instructions
particularly as they pertain to safety
and assumes any risk associated with
the use of the DEVICE.
UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICE on media such as a ROM chip, CD
ROM disk(s) or via web download or other
means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICE as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE. INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by MS, Microsoft
Corporation, FORD MOTOR COMPANY, or
their affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content. All rights not
specifically granted under this EULA are
reserved by MS, Microsoft Corporation,
FORD MOTOR COMPANY, third party
software and service providers, their
affiliates and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS:
You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments. For additional
information, see
http://www.microsoft.com/exporting/.
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Appendices

2. Account Information
You agree: (a) when registering the
Telenav Software, to provide Telenav with
true, accurate, current, and complete
information about yourself, and (b) to
inform Telenav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
Subject to your compliance with the terms
of this Agreement, Telenav hereby grants
to you a personal, non-exclusive,
non-transferable license (except as
expressly permitted below in connection
with your permanent transfer of the
Telenav Software license), without the
right to sublicense, to use the Telenav
Software (in object code form only) in
order to access and use the Telenav
Software. This license shall terminate upon
any termination or expiration of this
Agreement. You agree that you will use the
Telenav Software only for your personal
business or leisure purposes, and not to
provide commercial navigation services to
other parties.
3.1 License Limitations
You agree not to do any of the following:
(a) reverse engineer, decompile,
disassemble, translate, modify, alter or
otherwise change the Telenav Software
or any part thereof; (b) attempt to derive
the source code, audio library or structure
of the Telenav Software without the prior
express written consent of Telenav; (c)
remove from the Telenav Software, or
alter, any of Telenav
’s or its suppliers’
trademarks, trade names, logos, patent or
copyright notices, or other notices or
markings; (d) distribute, sublicense or
otherwise transfer the Telenav Software
to others, except as part of your permanent
transfer of the Telenav Software; or (e)
use the Telenav Software in any manner
that (i) infringes the intellectual property or proprietary rights, rights of publicity or
privacy or other rights of any party, (ii)
violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming,
privacy, consumer and child protection,
obscenity or defamation, or (iii) is harmful,
threatening, abusive, harassing, tortuous,
defamatory, vulgar, obscene, libelous, or
otherwise objectionable; and (f) lease, rent
out, or otherwise permit unauthorized
access by third parties to the Telenav
Software without advanced written
permission of Telenav.
4. Disclaimers
To the fullest extent permissible pursuant
to applicable law, in no event will Telenav,
its licensors and suppliers, or agents or
employees of any of the foregoing, be
liable for any decision made or action
taken by you or anyone else in reliance on
the information provided by the Telenav
Software. Telenav also does not warrant
the accuracy of the map or other data used
for the Telenav Software. Such data may
not always reflect reality due to, among
other things, road closures, construction,
weather, new roads and other changing
conditions. You are responsible for the
entire risk arising out of your use of the
Telenav Software. For example but
without limitation, you agree not to rely on
the Telenav Software for critical navigation
in areas where the well-being or survival
of you or others is dependent on the
accuracy of navigation, as the maps or
functionality of the Telenav Software are
not intended to support such high risk
applications, especially in more remote
geographical areas.
TELENAV EXPRESSLY DISCLAIMS AND
EXCLUDES ALL WARRANTIES IN
CONNECTION WITH THE TELENAV
SOFTWARE, WHETHER STATUTORY,
EXPRESS OR IMPLIED, INCLUDING ALL
WARRANTIES WHICH MAY ARISE FROM
442
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Appendices

A
A/C
See: Climate Control......................................... 107
About This Manual...........................................7
ABS See: Brakes........................................................... 160
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 161
Accessories.....................................................416 Exterior style......................................................... 416
Interior style.......................................................... 416
Lifestyle.................................................................. 416
Peace of mind...................................................... 416
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist.........................................168 Automatic Steering into Parking
Space................................................................. 169
Deactivating the Park Assist Feature..........170
Troubleshooting the System........................... 171
Using Active Park Assist.................................. 168
Adjusting the Headlamps.........................226 Horizontal Aim Adjustment............................ 227
Vertical Aim Adjustment................................. 226
Adjusting the Steering Wheel
....................67
Airbag Disposal...............................................43
Air Conditioning See: Climate Control......................................... 107
Alarm See: Anti-Theft Alarm........................................ 66
Ambient Lighting.............................................77
Anti-Theft Alarm............................................66 Arming the Alarm................................................ 66
Disarming the Alarm........................................... 66
Appendices....................................................435
Audible Warnings and Indicators............90 Automatic Transmission Warning
Chime.................................................................. 90
Engine On Warning Chime............................... 90
Headlamps On Warning Chime..................... 90
Key in Ignition Warning Chime........................ 90
Keyless Warning Alert ....................................... 90
Parking Brake On Warning Chime.................90
Audio Control...................................................67 Seek, Next or Previous....................................... 68Audio Input Jack
...........................................295
Audio System................................................282
General Information......................................... 282
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................283
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................285
Audio Unit - Vehicles With: Sony AM/ FM/CD
...........................................................287
Menu Structure.................................................. 288
Autolamps.........................................................73 Windshield Wiper Activated
Headlamps......................................................... 74
Automatic Climate Control.......................107 Temperature Control........................................ 108
Automatic Transmission............................157 Automatic Transmission.................................. 157
Brake-Shift Interlock......................................... 158
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 159
Automatic Transmission Fluid Check
.............................................................222
Autowipers........................................................70
Auxiliary Power Points
................................124
110-volt AC power point................................... 124
12-volt DC power point..................................... 124
Locations............................................................... 124
B
Bonnet Lock See: Opening and Closing the Hood...........213
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check........................................222
Brakes...............................................................160 General Information.......................................... 160
Breaking-In.....................................................188
Bulb Specification Chart............................231
C
Cabin Air Filter
................................................110
California Proposition 65..............................11
Capacities and Specifications................279 Specifications...................................................... 279
Car Wash See: Cleaning the Exterior.............................. 236
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index

Driver and Passenger Airbags...................36
Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver Knee Airbag.........................................40
Driving Aids......................................................177
Driving Hints...................................................188
Driving Through Water...............................189
DRL See: Daytime Running Lamps......................... 75
E
Economical Driving......................................188
Electric Vehicle Information.....................378 Power..................................................................... 385
Settings (Energi Only)...................................... 379
Emission Control System..........................146 On-Board Diagnostics (OBD-II).................... 147
Readiness for Inspection and Maintenance (I/M) Testing................................................... 148
End User License Agreement
.................435
SYNC End User License Agreement
(EULA).............................................................. 435
Engine Block Heater
....................................130
Using the Engine Block Heater....................... 131
Engine Coolant Check
................................218
Adding Coolant.................................................... 219
Adding Engine Coolant.................................... 220
Adding Inverter System Controller Coolant............................................................. 220
Checking the Engine Coolant......................... 218
Checking the Inverter System Controller Coolant.............................................................. 219
Engine Coolant and Inverter System Controller Coolant......................................... 218
Recycled Engine Coolant................................ 220
Severe Climates................................................. 220
What You Should Know About Fail-Safe Cooling............................................................... 221
Engine Immobilizer See: Passive Anti-Theft System..................... 65
Engine Oil Check............................................217 Adding Engine Oil................................................ 217
Low Engine Use................................................... 218
Engine Oil Dipstick
........................................217
Engine Specifications.................................275 Entertainment..............................................354
A/V Inputs.............................................................. 371
AM/FM Radio...................................................... 356
Bluetooth Audio................................................... 371
Browsing Device Content............................... 355
CD........................................................................\
.... 366
SD Card Slot and USB Port............................ 367
SIRIUS® Satellite Radio (If Activated)......................................................... 361
Supported Media Players, Formats and Metadata Information................................. 370
Environment......................................................14
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP)..................418 SERVICE PLANS (CANADA ONLY).............419
SERVICE PLANS (U.S. Only).......................... 418
Exterior Mirrors
...............................................80
Fold-Away Exterior Mirrors................................ 81
Heated Exterior Mirrors....................................... 81
Integrated Blind Spot Mirrors........................... 81
Power Exterior Mirrors........................................ 80
Signal Indicator Mirrors....................................... 81
F
Fastening the Safety Belts
.........................28
Safety Belt Extension Assembly.................... 30
Safety Belt Locking Modes............................... 29
Using Safety Belts During Pregnancy...........28
Flat Tire Inflation See: Temporary Mobility Kit........................... 243
Floor Mats
.......................................................190
Fog Lamps - Front See: Front Fog Lamps......................................... 76
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps............................................76
Front Passenger Sensing System.............37
Fuel and Refueling
.......................................138
Fuel Consumption........................................145
Calculating Fuel Economy.............................. 146
Filling the Tank.................................................... 146
Fuel Filter
.........................................................222
459
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index