2015 FORD C MAX remote control

•
For vehicles in the United States, notify
Ford Motor Company 1-800-392-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• For vehicles in Canada, notify Ford
Motor Company 1-800-565-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• Call 911 if you observe leaking fluids,
sparks, smoke or flames, or hear
gurgling or bubbling from the
high-voltage battery.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the safety belt pretensioners.
The horn and indicators will turn off when:
• You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Roadside Emergencies

Protected components
Fuse amp rating
Fuse or relay number
Washer pump.
20A
F77
Ignition switch, Start button.
5A
F78
Radio.
15A
F79
Hazard light switch.
Not used (spare).
20A
F80
Power sun shade.
5A
F81
Remote receiver antenna.
Washer pump ground.
20A
F82
Central locking ground.
20A
F83
Drive door unlock ground.
20A
F84
Electronic 15 feed.
7.5A
F85
Restraints control module.
10A
F86
Passenger air bag deactivation indicator.
Not used (spare).
15A
F87
Not used (spare).
25A
F88
Not used.
—
F89
Luggage Compartment Fuse Panel
The fuse panel is located in the luggage
compartment behind the left side wheel
well. Remove the fuse panel cover to gain
access to the fuses.
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Fuses

Information....................................................388
911 Assist............................................................... 394
Alerts...................................................................... 394
Calendar............................................................... 394
Sirius Travel Link................................................ 392
SYNC Services (If Equipped, United States Only)................................................................. 389
Vehicle Health Report (If Equipped, United States Only)................................................... 396
Where Am I?........................................................ 397
Information Messages...............................100
AdvanceTrac®.................................................... 100
Alarm...................................................................... 100
Battery and Charging System (High Voltage)............................................................. 101
Doors........................................................................\
101
Fuel........................................................................\
.. 102
Hill Start Assist.................................................... 102
Keys and Intelligent Access............................ 102
Maintenance........................................................ 103
MyKey..................................................................... 104
Park Aid.................................................................. 105
Park Brake............................................................. 105
Power Steering.................................................... 105
Remote Start....................................................... 105
Tire Pressure Monitoring System.................106
Transmission ........................................................ 106
Installing Child Seats.....................................16 Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 19
Using Tether Straps.............................................. 21
Instrument Cluster
........................................84
Instrument Lighting Dimmer......................74
Vehicles With Front Fog Lamps...................... 74
Vehicles Without Front Fog Lamps...............75
Interior Lamps
.................................................76
Front Interior Lamp.............................................. 76
Front Interior Lamp - With Panorama Roof....................................................................... 77
Rear Interior Lamp................................................ 77
Interior Mirror
...................................................82
Auto-Dimming Mirror.......................................... 82
Introduction.........................................................7 J
Jump Starting the Vehicle.........................193
Connecting the Jumper Cables..................... 193
Jump Starting...................................................... 194
Preparing Your Vehicle...................................... 193
Removing the Jumper Cables........................ 195
K
Keyless Starting
.............................................127
Ignition Modes..................................................... 128
Keys and Remote Controls.........................44
L
Lighting Control
...............................................73
Headlamp Flasher................................................ 73
High Beams............................................................. 73
Lighting...............................................................73
Load Carrying
.................................................178
Load Limit........................................................179
Vehicle Loading - with and without a
Trailer.................................................................. 179
Locking and Unlocking
.................................56
Activating Intelligent Access ........................... 57
Autolock.................................................................. 58
Battery Saver......................................................... 59
Illuminated Entry.................................................. 59
Illuminated Exit..................................................... 59
Mechanical Key..................................................... 57
Opening a Rear Door from Inside................... 57
Power Door Locks................................................ 56
Remote Control.................................................... 56
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 58
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 58
Locks
...................................................................56
Luggage Covers.............................................178 Removing the Shade......................................... 178
M
Maintenance...................................................213 General Information........................................... 213
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index

R
Rear Seat Armrest.........................................118
Rear Seats.........................................................117
Folding the Seatback ......................................... 117
Unfolding the Seatback..................................... 117
Rear Under Floor Storage..........................178
Rear View Camera
........................................172
Using the Rear View Camera System..........172
Rear View Camera See: Rear View Camera.................................... 172
Rear Window Wiper and Washers............71 Rear Window Washer.......................................... 72
Rear Window Wiper.............................................. 71
Refueling...........................................................141 Easy Fuel ™ Capless Fuel System
(Non-Energi Vehicles)................................. 142
Easy Fuel ™ Capless System (Energi
Vehicles Only)................................................. 143
Remote Control..............................................44 Car Finder................................................................ 48
Integrated Keyhead Transmitters .................44
Intelligent Access Key......................................... 45
Remote Start (If Equipped)............................. 48
Replacing the Battery......................................... 46
Sounding a Panic Alarm.................................... 48
Remote Start..................................................110 Automatic Settings.............................................. 111
Removing a Headlamp
..............................227
Repairing Minor Paint Damage..............240
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................49
Reporting Safety Defects (Canada Only)
..............................................................203
Reporting Safety Defects (U.S. Only)..............................................................202 Roadside Assistance....................................191
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 191
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 191
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 191
Vehicles Sold in the United States: Using Roadside Assistance..................................... 191
Roadside Emergencies
................................191
Running-In See: Breaking-In.................................................. 188
Running Out of Fuel....................................140 Refilling With a Portable Fuel
Container.......................................................... 140
S
Safety Belt Height Adjustment
................30
Safety Belt Minder..........................................31 Belt-Minder™......................................................... 31
Safety Belts
.......................................................27
Principle of Operation......................................... 27
Safety Belt Warning Lamp and Indicator Chime................................................................31
Conditions of operation...................................... 31
Safety Canopy ™
.............................................41
Safety Precautions......................................138
Satellite Radio..............................................292
Satellite Radio Electronic Serial Number
(ESN)................................................................ 293
Satellite Radio Reception Factors...............293
SIRIUS® Satellite Radio Service.................. 293
Troubleshooting................................................. 294
Scheduled Maintenance Record...........428
Scheduled Maintenance
..........................420
Seats...................................................................112
Security..............................................................65
Settings...........................................................344 Clock....................................................................... 345
Display................................................................... 345
Settings.................................................................. 347
Sound.................................................................... 346
Vehicle................................................................... 346
Side Airbags.....................................................39
Sitting in the Correct Position...................112
Snow Chains See: Using Snow Chains................................. 269
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index

Tires
See: Wheels and Tires..................................... 243
Towing a Trailer.............................................186
Towing the Vehicle on Four Wheels..........................................................186
Emergency Towing............................................ 186
Recreational Towing.......................................... 187
Towing..............................................................186
Traction Control............................................163
Principle of Operation....................................... 163
Transmission Code Designation............278
Transmission...................................................157
Transmission See: Transmission............................................... 157
Transporting the Vehicle...........................186
U
Under Hood Overview - Hybrid Electric Vehicle (HEV)
..............................................214
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)..........................216
Unique Driving Characteristics................132
Universal Garage Door Opener
................119
HomeLink Wireless Control System.............119
USB Port.........................................................295
Using Cruise Control....................................175 ECO Cruise Control............................................. 176
Switching Cruise Control Off.......................... 176
Switching Cruise Control On........................... 175
Using MyKey With Remote Start Systems..........................................................54
Using Snow Chains.....................................269
Using Stability Control
...............................165
AdvanceTrac® with Roll Stability Control ™
(RSC®).............................................................. 165
Using SYNC™ With Your Media Player
.............................................................319
Accessing Your Play Menu.............................. 323
Connecting Your Digital Media Player to the USB Port........................................................... 319
Media Menu Features....................................... 322
Media Voice Commands................................ 320
System Settings................................................. 325
What's Playing?................................................. 320Using SYNC™ With Your Phone.............301
Accessing Features through the Phone
Menu................................................................. 305
Accessing Your Phone Settings................... 308
Making Calls........................................................ 304
Pairing a Phone for the First Time...............302
Pairing Subsequent Phones.......................... 302
Phone Options during an Active Call.........304
Phone Voice Commands................................ 302
Receiving Calls................................................... 304
System Settings................................................ 309
Text Messaging................................................... 307
Using Traction Control
................................163
Switching the System Off Using a
Switch................................................................ 163
Switching the System Off Using the Information Display Controls.................... 163
System Indicator Lights and Messages.......................................................... 163
Using Voice Recognition
...........................299
Initiating a Voice Session................................ 299
System Interaction and Feedback.............300
Utilizing the Mediation/Arbitration Program (Canada Only)
........................200
V
Vehicle Care
...................................................236
General Information......................................... 236
Vehicle Certification Label........................277
Vehicle Identification Number.................277
Vehicle Storage
............................................240
12V Battery............................................................ 241
Body........................................................................\
. 241
Brakes..................................................................... 242
Cooling System................................................... 241
Engine...................................................................... 241
Fuel System.......................................................... 241
General................................................................... 241
Miscellaneous..................................................... 242
Removing Vehicle From Storage.................. 242
Tires........................................................................\
. 242
Ventilation See: Climate Control......................................... 107
VIN See: Vehicle Identification Number.............277
Voice Control
...................................................68
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index