•
Venting/off-gassing high-voltage
battery vapors are potentially toxic and
flammable.
• Physical damage to the vehicle or
high-voltage battery may result in
immediate or delayed release of toxic,
flammable gases and fire.
Vehicle Information and General
Safety Practices
• Know the make and model of your
vehicle.
• Review the owner ’s manual and
become familiar with your vehicle ’s
safety information and recommended
safety practices.
• Do not attempt to repair damaged
electric and hybrid-electric vehicles
yourself. Contact an authorized Ford
Dealer or vehicle manufacturer
representative for service.
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible
• Move your car to a safe, nearby
location and remain on the scene.
• Roll down the windows before shutting
your vehicle off.
• Place your vehicle in Park, set the
parking brake, turn off the vehicle,
activate the hazard lights, and move
your key(s) at least 16 feet (5 meters)
away from the vehicle. Always
•
Call 911 if assistance is needed and
advise that an electric or hybrid-electric
vehicle is involved.
• Do not touch exposed electrical
components or the engine
compartment, as a shock hazard may
exist.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately if
you see sparks, smoke or flames coming
from the vehicle.
• Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved.
• As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
• Remain a safe distance from the
vehicle and try to stay clear of the
smoke.
• Stay out of the roadway and stay out
of the way of any oncoming traffic
while awaiting the arrival of emergency
responders.
Post-Incident
• Do not store a severely damaged
vehicle with a lithium-ion battery inside
a structure or within 50 feet (15
meters) of any structure or vehicle.
• Make sure that passenger and cargo
compartments remain ventilated (i.e.
open window, door or trunk).
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Protected components
Fuse amp rating
Fuse or relay number
Cooling fan module.
50A Midi
F1
Electric water pump.
50A Midi
F2
Body control module supply 1.
50A Midi
F3
Body control module supply 2.
50A Midi
F4
Not used.
—
F5
Not used.
—
F6
Anti-lock brake system pump.
40A**
F7
Anti-lock brake system valve.
30A**
F8
Vacuum pump.
40A**
F9
Heater blower motor.
40A**
F10
Engine management.
30A**
F11
Not used.
—
F12
Powertrain control module relay.
25A**
F13
Rear wiper.
20A**
F14
Body control module KL30 supply.
30A**
F15
Body control module 15 feed.
20A**
F16
Transmission oil pump (C-MAX Energi).
20A**
F17
Front wiper motor.
20A**
F18
Anti-lock brake system and electronic
stability program module.
5A*
F19
Horn.
15A*
F20
Stop light switch.
5A*
F21
Vacuum pump monitoring.
5A*
F22
Engine control module 15.
5A*
F23
Powertrain control module 15.
Transmission oil pump 15.
Relay coils.
5A*
F24
Light switch module.
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Fuses
GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See Scheduled
Maintenance (page 420).
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts. Working with the Engine Off
1.
Set the parking brake and shift to park
(P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1.
Set the parking brake and shift to park
(P).
2. Block the wheels
OPENING AND CLOSING THE
HOOD
Opening the Hood 1.
Inside the vehicle, pull the hood release
handle located under the left-hand
side of the instrument panel.
2. Slightly lift the hood.
3. Release the hood latch by pushing the secondary release lever to your
left-hand side.
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing MaintenanceE142457
Vehicles driven year-round in non-extreme
climates should use prediluted coolant
meeting the Ford specification for
optimum cooling system and engine
protection.
What You Should Know About Fail-
Safe Cooling
If the engine coolant supply is depleted,
this feature allows the vehicle to be driven
temporarily before incremental component
damage is incurred. The
“fail-safe”
distance depends on ambient
temperatures, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine
coolant temperature gauge will move to
the red (hot) area and: The coolant temperature
warning light will illuminate.
The service engine soon
indicator will illuminate.
If the engine reaches a preset
over-temperature condition, the engine
will automatically switch to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs the vehicle will still
operate. However:
• The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the
engine temperature and the engine will
completely shut down, causing steering
and braking effort to increase.
Once the engine temperature cools, the
engine can be re-started. Take your vehicle
to an authorized dealer as soon as possible
to minimize engine damage. When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate your
vehicle in fail-safe mode only as long
as necessary to bring your vehicle to rest
in a safe location and seek immediate
repairs. When in fail-safe mode, your
vehicle will have limited power, will not be
able to maintain high-speed operation, and
may completely shut down without
warning, potentially losing engine power,
power steering assist, and power brake
assist, which may increase the possibility
of a crash resulting in serious injury. Never remove the coolant reservoir
cap while the engine is running or hot.
Note:
Driving the vehicle without repairing
the engine problem increases the chance of
engine damage. Take your vehicle to an
authorized dealer as soon as possible.
You have limited engine power when in the
fail-safe mode, so drive the vehicle with
caution. The vehicle will not be able to
maintain high-speed operation and the
engine will run rough. Remember that the
engine is capable of completely shutting
down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Re-start the engine and take your vehicle to an authorized dealer.
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Maintenance
7. Remove the bulb holder.
8. Gently press the bulb into the bulb
holder, then turn the bulb
counterclockwise and remove the bulb.
(A) Taillamp and brake lamp. (B)
Direction indicator lamp.
Install the new bulb in reverse order.
Replacing Reverse Lamp and Tail
Lamp Bulbs 1. Make sure the lighting control is in the
off position.
2. Open the liftgate.
3. Remove the trim panel cover. 4. Remove the wing nut.
5. Gently pull the lamp assembly away
from the vehicle. 6. Disconnect the electrical connector.
7. Remove the bulb holder.
8. Gently press the bulb into the bulb
holder, turn the bulb counterclockwise,
and remove the bulb. (A) Reverse
lamp. (B) Tail lamp.
9. Install the new bulb in reverse order.
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Replacing License Plate Lamp Bulb
1. Carefully release the spring clip.
2. Remove the lamp.
3. Remove the bulb.
Reverse steps to reinstall bulb.
Replacing the Center High
Mounted Brake Lamp Bulbs
1. Open the liftgate.
2.
Detach the clips above the inboard side
of the rear window. 3. Insert a suitable tool into the holes.
4. Carefully pull the lamp towards the
front of the vehicle in order to release
the spring clips. 5. Gently pull the lamp assembly away
from the vehicle.
6. Remove the bulb holder.
7. Remove the bulb.
BULB SPECIFICATION CHART
Replacement bulbs are specified in the
chart below. Headlamp bulbs must be
marked with an authorized “D.O.T.” for
North America to ensure lamp
performance, light brightness and pattern
and safe visibility. The correct bulbs will
not damage the lamp assembly or void the
lamp assembly warranty and will provide
quality bulb burn time.
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2
1
E72789 E162562 E162563 E162564
Trade number
Function
9005LL
Headlamps high beam (Halogen)
H11LL
Headlamp low beam (Halogen)
168
Sidemarker - front
194
Park lamp - front
W21W
Turn lamp - front
H10 (9145)
Fog lamps
3157K
Tail/brake lamp
T20
Turn lamp - rear
921
Backup lamp
W5W
License plate lamp
W5W
* High-mount brake lamp
LED
* Interior lamps
* To replace these lamps - see your authorized dealer.
To replace all instrument panel lights - see your authorized dealer
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General
•
Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If you store vehicles outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
• Periodically wash your vehicle if you
store it in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature. •
With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel System
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling System
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
12V Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
Note: It is necessary to reset memory
features if you disconnect the battery
cables.
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Vehicle Care