The system also alerts you to any conflicts
by highlighting areas of the screen in
yellow. If your battery cannot have a full
charge by the scheduled drive time, the
system highlights your next GO Time and
Charge Complete time and a message
Charge at GO Time: under 100%
appears. This is normal; the vehicle is
informing you of the conflicting situation.
This notification only displays when the
gearshift selector lever is in position P.
Note: Charging occurs as soon as you plug
the vehicle in. The system limits cabin
conditioning to 15 minutes before your GO
Time.
To eliminate the conflict notification
immediately or to prevent a conflict in the
future, try the following:
• Change the present GO Time to occur
later.
• Plug the vehicle into a 240V charging
station instead of the 120V
convenience cord. Higher power
charging yields shorter charge times.
• Plug the vehicle in sooner.
Estimated Charge Time Limits
Battery
This shows you the battery's current
charge displayed as a percentage. A
reading of 100% means the battery has a
full charge. A reading of 0% indicates the
battery has no plug-in energy left.
To fully charge
240V
is the estimated minimum charging
time from the present high-voltage battery
level to full charge (100%). This represents
the shortest amount of time you should
expect the high-voltage battery to
recharge under ideal conditions. Ideal
conditions include a 240V charging station
and a minimum 30A service and
high-voltage battery at a moderate
temperature. Note:
This charging time is only an
estimate. It is normal for your actual charge
duration to be longer.
Note: Some charging stations use lower
voltage (208V), which result in longer
charge times.
120V
is the estimated maximum charging
time from the present high-voltage battery
level to full charge (100%). This represents
the longest amount of time you should
expect the high-voltage battery to
recharge under normal conditions. Normal
conditions include a 120V convenience
cord and 12A service.
Note: This charging time is only an
estimate. It is possible for your actual charge
duration to be longer. This occurs when the
AC line voltage is low and may indicate your
electrical source is not meeting certain
requirements. See
Charging the High
Voltage Battery (page 151).
Value Charge Profile and Mode
Value Charge Profile Name
This is the name of the presently detected
Value Charge Profile. The system detects
a customer defined value charge profile
when the vehicle is within approximately
300 feet (100 meters) of the GPS location
registered for the profile. If the vehicle is
close to more than one charge profile, it
chooses the closest. When the vehicle is
not at a defined profile, it uses the Default
Value
charge profile. The system normally
displays Default Profile while you are
driving because the vehicle is typically
between defined value charge profiles.
Edit
Touch this button to access your Value
Charge profiles settings screen (see Value
Charge Profiles
later in this section).
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Charge Now
Touch this button if you want your vehicle
to immediately charge when plugged in at
this profile location. This button illuminates
when Charge Now is the charge mode
selected for the presently detected charge
profile.
Value Charge
Touch this button if you want to take
advantage of off-peak electricity rates. The
vehicle optimizes the charge schedule to
be complete by the next GO Time. This
button illuminates when Value Charge is
the charge mode selected for the presently
detected charge profile.
Charging Status and Actual Times
This is the status of the charging system,
which includes the charging plug,
high-voltage battery and charger.
Next Charge
This means the vehicle is unplugged.
Charge Start and Complete information is
for the present vehicle location.
Waiting to Charge
This means you plugged the vehicle in and
it is ready to charge. Typical of Value
Charge mode, the vehicle may not start
charging right away because it is set to
charge at times with lower utility costs.
Charging
This means the high-voltage battery is
charging.
Charged
This informs you that the high-voltage
battery is fully charged and not currently
scheduled for further charging.
Charge Fault
This alerts you that a fault is present and
is preventing the high-voltage battery from
charging. Inspect the charge plug
connection, charge cord and charging
station.
Start
This is the scheduled start time of charging.
•
At Plug In: When the vehicle is in
Charge Now mode, and unplugged, the
message At Plug In appears, indicating
the vehicle immediately starts charging
once you plug it in. Once you plug it in,
the system shows the actual charge
start time.
• Scheduled Charge Start Time: When
the vehicle is in Value Charge mode,
the system displays the scheduled
charge start time (for example, 8:00
PM). Once charging starts, the system
continues to display the actual charge
start time.
Complete
This is the estimated time of charge
completion.
• Charge Now Duration:
When the
vehicle is in Charge Now mode, and
unplugged, the system displays the
charging duration in hours. Once you
plug in the vehicle, the value shows the
estimated time to finish charging.
• Scheduled Charge Complete Time:
When the vehicle is in Value Charge
mode, the system displays the
estimated charge complete time. It is
normal for the estimated complete
time to change while charging. The
vehicle keeps charging until the
high-voltage battery is fully charged.
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Before making the call:
•
SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If:
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on. Vehicle Health Report (If
Equipped, United States Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
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