2015 FORD C MAX towing

•
Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control (page 107).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
You can tow your vehicle with all four
wheels on the ground or with the front
wheels off the ground by using a tow dolly.
If you are using a tow dolly follow the
instructions specified by the equipment
provider.
If you tow your vehicle with all four wheels
on the ground:
• Tow only in the forward direction.
• Release the parking brake.
Vehicles with Push Button Start
1. Start the vehicle by pressing the brake pedal, and then pressing the ENGINE
START/STOP button until the vehicle
starts.
2. Press the brake pedal and shift the transmission into position
N.
3. Turn the vehicle off by pressing the ENGINE START/STOP button once.
(Trip Summary appears in the left
instrument cluster screen when the
vehicle is off.)
Note: You can remove the key fob from the
vehicle while towing. Vehicles with Ignition Key
1. Start the vehicle by pressing the brake
pedal, and then turning the ignition key
until the vehicle starts.
2. Press the brake pedal and shift the transmission into position
N.
3. Turn the vehicle off by turning the ignition key past the accessory position.
The key position is between the
accessory and off positions. See
Ignition Switch
(page 127). (Trip
Summary appears in the left
instrument cluster screen when the
vehicle is off.)
Note: If your vehicle is equipped with an
ignition key, you cannot remove the key from
the ignition cylinder when the transmission
is in position
N and the vehicle is off.
All Vehicles
• Do not exceed 70 mph (113 km/h).
• Place the transmission in position
P,
start the vehicle, and allow the engine
to run for one minute at the beginning
of each day (you may need to press the
accelerator pedal in order to start the
engine). After allowing the vehicle to
run, place the transmission back into
position
N and the ignition in the off
position.
Note: A
SHIFT TO PARK or
TRANSMISSION NOT IN PARK message
may appear in the information display when
the transmission is in position
N and the
ignition is in the off position.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™ (If
Equipped)
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental waste at the same time.
This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.When to expect the message prompting you to change your oil
Vehicle use and example
Miles (kilometers)
Normal
7500-10000
(12000-16000) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499
(8000-11999) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999
(4000-7999) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At every oil change interval as indicated by the information display.
1, 2
Change engine oil and filter. 3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
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Tires
See: Wheels and Tires..................................... 243
Towing a Trailer.............................................186
Towing the Vehicle on Four Wheels..........................................................186
Emergency Towing............................................ 186
Recreational Towing.......................................... 187
Towing..............................................................186
Traction Control............................................163
Principle of Operation....................................... 163
Transmission Code Designation............278
Transmission...................................................157
Transmission See: Transmission............................................... 157
Transporting the Vehicle...........................186
U
Under Hood Overview - Hybrid Electric Vehicle (HEV)
..............................................214
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)..........................216
Unique Driving Characteristics................132
Universal Garage Door Opener
................119
HomeLink Wireless Control System.............119
USB Port.........................................................295
Using Cruise Control....................................175 ECO Cruise Control............................................. 176
Switching Cruise Control Off.......................... 176
Switching Cruise Control On........................... 175
Using MyKey With Remote Start Systems..........................................................54
Using Snow Chains.....................................269
Using Stability Control
...............................165
AdvanceTrac® with Roll Stability Control ™
(RSC®).............................................................. 165
Using SYNC™ With Your Media Player
.............................................................319
Accessing Your Play Menu.............................. 323
Connecting Your Digital Media Player to the USB Port........................................................... 319
Media Menu Features....................................... 322
Media Voice Commands................................ 320
System Settings................................................. 325
What's Playing?................................................. 320Using SYNC™ With Your Phone.............301
Accessing Features through the Phone
Menu................................................................. 305
Accessing Your Phone Settings................... 308
Making Calls........................................................ 304
Pairing a Phone for the First Time...............302
Pairing Subsequent Phones.......................... 302
Phone Options during an Active Call.........304
Phone Voice Commands................................ 302
Receiving Calls................................................... 304
System Settings................................................ 309
Text Messaging................................................... 307
Using Traction Control
................................163
Switching the System Off Using a
Switch................................................................ 163
Switching the System Off Using the Information Display Controls.................... 163
System Indicator Lights and Messages.......................................................... 163
Using Voice Recognition
...........................299
Initiating a Voice Session................................ 299
System Interaction and Feedback.............300
Utilizing the Mediation/Arbitration Program (Canada Only)
........................200
V
Vehicle Care
...................................................236
General Information......................................... 236
Vehicle Certification Label........................277
Vehicle Identification Number.................277
Vehicle Storage
............................................240
12V Battery............................................................ 241
Body........................................................................\
. 241
Brakes..................................................................... 242
Cooling System................................................... 241
Engine...................................................................... 241
Fuel System.......................................................... 241
General................................................................... 241
Miscellaneous..................................................... 242
Removing Vehicle From Storage.................. 242
Tires........................................................................\
. 242
Ventilation See: Climate Control......................................... 107
VIN See: Vehicle Identification Number.............277
Voice Control
...................................................68
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W
Warning Lamps and Indicators................86
Anti-Lock Braking System................................. 87
Battery...................................................................... 87
Brake System......................................................... 87
Cruise Control........................................................ 87
Direction Indicator................................................ 87
Door Ajar.................................................................. 87
Engine and Motor Coolant Temperature...................................................... 87
Engine Oil................................................................ 87
EV Later................................................................... 88
EV Now..................................................................... 87
Fasten Safety Belt............................................... 88
Front Airbag........................................................... 88
Front Fog Lamps.................................................. 88
High Beam.............................................................. 88
Liftgate Ajar............................................................ 88
Low Battery............................................................ 88
Low Fuel Level...................................................... 88
Low Tire Pressure Warning.............................. 88
Overdrive Cancel and Grade Assist..............88
Parking Lamps...................................................... 88
Powertrain Fault................................................... 88
Ready to Drive....................................................... 89
Service Engine Soon........................................... 89
Stability Control................................................... 89
Stability Control Off............................................ 89
Stop Safely............................................................. 89
Vehicle Plugged in............................................... 89
Washer Fluid Check.....................................222
Washers See: Cleaning the Exterior.............................. 236
See: Wipers and Washers................................. 70
Waxing..............................................................237
Wheels and Tires.........................................243
Technical Specifications................................. 273
Windows and Mirrors....................................79
Windshield Wipers
.........................................70
Intermittent Wipe................................................. 70
Speed dependent wipers (if equipped)........................................................... 70
Wipers and Washers.....................................70
Wrecker Towing See: Transporting the Vehicle....................... 186
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