2015 FORD C MAX remote start

USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for
a Ford-approved remote start system.
MYKEY TROUBLESHOOTING Potential Causes
Condition
I cannot create a MyKey. •The key or transmitter used to start the
vehicle does not have admin privileges.
• The key or transmitter used to start the
vehicle is the only admin key (there always
has to be at least one admin key).
• Vehicles with keyless start: The keyless
start transmitter is not placed in the backup
position. See Starting a Gasoline Engine
(page 128).
• SecuriLock passive anti-theft system is
disabled or in unlimited mode.
• The key or transmitter used to start your
vehicle does not have admin privileges.
• No MyKeys are created. See
Creating a
MyKey (page 51).
I cannot program the configurable
settings.
•The key or transmitter used to start your
vehicle does not have admin privileges.
• No MyKeys are created. See
Creating a
MyKey (page 51).
I cannot clear the MyKeys.
Purchase a new key from an authorized dealer.
I lost the only admin key.
54
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing MyKey
™

LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
your vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels.
Unlock
A
Lock
B
Door Lock Indicator
An LED on the instrument panel will light
when you lock the doors. It is not a
functional control.
Remote Control
Unlocking the Doors (Two-Stage
Unlock)
Type 1 Type 2
Press the button to unlock the driver door.
Press the button again within three
seconds to unlock all doors. The turn
signals will flash. Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking. Disabling two-stage unlocking
allows all vehicle doors to unlock with one
press of the button. The turn signals will
flash twice to indicate a change to the
unlocking mode. The unlocking mode
applies to the remote control and
intelligent access.
Intelligent access at the driver door will
unlock all doors when you disable
two-stage unlocking.
Locking the Doors
Type 1
Type 2
Press the button to lock all the doors. The
turn signals will illuminate.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the turn signals will flash if
all the doors and the luggage
compartment are closed.
Note:
If locking was not successful or any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn will sound twice and
the lamps will not flash.
Liftgate WARNINGS
Make sure all persons are clear of the
liftgate area before using the liftgate
control.
56
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing LocksE162487
A
B E138629 E138623

Autounlock (If Equipped)
The autounlock feature will unlock all the
doors when:
•
the ignition is on, all the doors are
closed, and your vehicle has been in
motion at a speed greater than 4 mph
(7 km/h);
• your vehicle comes to a stop and you
switch the ignition off or to accessory;
and
• you open the driver door within 10
minutes of the switching the ignition
off or to accessory.
Note: The doors will not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.
Enabling or Disabling Autolock and
Autounlock
Note: Your authorized dealer can perform
this procedure, or you can do the procedure
yourself.
To enable or disable these features, do the
following:
Note: You will have 30 seconds to
complete the procedure.
1. Switch the ignition on.
2. Press the power door unlock button three times.
3. Switch the ignition off.
4. Press the power door unlock button three times.
5. Switch the ignition on. The horn will sound indicating your vehicle is in
programming mode.
Autolock: Press the power door unlock
button then the lock button. The horn will
sound once if disabled or twice (one short
and one long) if enabled. Autounlock:
Press the power door lock
button then the unlock button. The horn
will sound once if disabled or twice (one
short and one long) if enabled.
After programming the feature, switch the
ignition off. The horn will sound once
indicating programming is complete.
Note: You can enable or disable the
autounlock feature independently of the
autolock feature.
Illuminated Entry
The interior lamps and select exterior
lamps will illuminate when you unlock the
doors with the remote entry system.
The illuminated entry system will turn off
the lights if:
• you start your vehicle,
• you press the remote control lock
button, or
• after 25 seconds of illumination.
The lights will not turn off if:
• you turn them on with the lamp control,
or
• any door is open.
Illuminated Exit
The interior lamps and select exterior
lamps will illuminate when all doors are
closed and you switch the ignition off.
The lamps will turn off if all the doors
remain closed and:
• 25 seconds elapse, or
• you lock your vehicle from the outside.
Battery Saver
If you leave the courtesy lamps or dome
lamps on and switch the ignition off, the
battery saver shuts them off after some
time.
59
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Locks

POWER LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and safety belts. Make
sure everyone in your vehicle is in a seat
and properly using a safety belt. Failure to
follow this warning could result in serious
personal injury or death. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Keep keys out of reach of children.
Do not allow children to operate or
play near an open or moving power
liftgate. You should supervise the
operation of the power liftgate at all times. Note:
Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
The liftgate only operates with the
transmission in park (P).
Two warning tones sound as the liftgate
begins to power close. Three short chimes
indicate a problem with the open or close
request, caused by: •
The ignition is on and the transmission
is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The vehicle speed is at or above 3 mph
(5 km/h)
.
If the liftgate starts to close after it has
fully opened, this indicates there may be
excessive weight on the liftgate or a
possible gas strut failure. A repetitive
chime sounds and the liftgate closes under
control. Remove any excessive weight from
the liftgate. If the liftgate continues to
close after opening, have the system
checked by an authorized dealer.
Opening and Closing the Liftgate WARNING
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.
Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
From the Instrument Panel Press the button on the
instrument panel.
With the Remote Control Press the button twice within
three seconds.
61
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing LocksE138633 E138630

PASSIVE ANTI-THEFT
SYSTEM
SecuriLock®
The system helps prevent your vehicle
from starting unless you use a coded key
programmed to your vehicle. Using the
wrong key may prevent your vehicle from
starting. A message may appear in the
information display.
If you are unable to start your vehicle with
a correctly coded key, a malfunction has
happened. A message may appear in the
information display.
Note:
The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain may cause vehicle starting issues if
they are too close to the key when starting
your vehicle. Prevent these objects from
touching the coded key while starting the
engine. Switch the ignition off, move all
objects on the key chain away from the
coded key and restart your vehicle if a
problem occurs.
Note: Do not leave a duplicate coded key
in your vehicle. Always take your keys and
lock all doors when leaving your vehicle.
Automatic Arming
Your vehicle arms immediately after you
switch the ignition off.
Automatic Disarming
Switching the ignition on with a coded key
disarms your vehicle. Replacement Keys
Note:
Your vehicle comes equipped with
two integrated keyhead transmitters or two
intelligent access keys.
The integrated keyhead transmitter
functions as a programmed ignition key
that operates all the locks and starts your
vehicle, as well as a remote control.
The intelligent access key functions as a
programmed key that operates the driver
door lock and activates the intelligent
access with push button start system, as
well as a remote control.
If your programmed transmitters or
standard SecuriLock coded keys
(integrated keyhead transmitters only) are
lost or stolen and you do not have an extra
coded key, you will need to have your
vehicle towed to an authorized dealer. You
need to erase the key codes from your
vehicle and program new coded keys.
Store an extra programmed key away from
your vehicle in a safe place to help prevent
any inconveniences. See your authorized
dealer to purchase additional spare or
replacement keys.
Programming a Spare Integrated
Keyhead Transmitter
Note: You can program a maximum of eight
coded keys to your vehicle. All eight can be
integrated keyhead transmitters.
You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle. This
procedure will program both the vehicle
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle
Only use integrated keyhead transmitters
or standard SecuriLock keys.
65
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Security

You must have two previously
programmed coded keys and the new
unprogrammed key readily accessible. See
your authorized dealer to have the spare
key programmed if two previously
programmed coded keys are not available.
Read and understand the entire procedure
before you begin.
1.
Insert the first previously programmed
coded key into the ignition.
2. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
3. Switch the ignition off and remove the
first coded key from the ignition.
4. After three seconds but within 10 seconds of switching the ignition off,
insert the second previously coded key
into the ignition.
5. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
6. Switch the ignition off and remove the
second previously programmed coded
key from the ignition.
7. After three seconds but within 10 seconds of switching the ignition off
and removing the previously
programmed coded key, insert the new
unprogrammed key into the ignition.
8. Switch the ignition from off to on. Keep
the ignition on for at least six seconds.
9. Remove the newly programmed coded
key from the ignition.
If the key has been successfully
programmed it will start your vehicle and
operate the remote entry system (if the
new key is an integrated keyhead
transmitter).
If programming was not successful, wait
10 seconds and repeat Steps 1 through 8.
If you are still unsuccessful, take your
vehicle to your authorized dealer. Programming a Spare Intelligent
Access Key
See your authorized dealer to have
additional keys programmed to your
vehicle.
ANTI-THEFT ALARM (If Equipped)
The system warns you of an unauthorized
entry to your vehicle. It triggers if any door,
the luggage compartment or the hood
opens without using the key or remote
control.
The direction indicators flash and the horn
sounds if unauthorized entry is attempted
while the alarm is armed.
Take all remote controls to an authorized
dealer if there is any potential alarm
problem with your vehicle.
Arming the Alarm
The alarm is ready to arm when there is
not a key in the ignition. Electronically lock
the vehicle to arm the alarm.
Disarming the Alarm
Disarm the alarm by any of the following
actions:
• Unlock the doors or luggage
compartment with the remote control
or keyless entry keypad.
• Switch the ignition on or start the
vehicle.
• Use a key in the driver ’s door to unlock
the vehicle, then switch the ignition on
within 12 seconds.
Note: Pressing the panic button on the
remote control will stop the horn and signal
indicators, but will not disarm the system.
66
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Security

Settings
On or Off
Auto Light
Rain
Lighting
Vehicle
On or Off
Daytime
Lights
Select time interval
Home Light
Auto or Last
Settings
Heater – A/C
Climate
Control
Remote Start
Auto or Off
Front Defrost
Auto or Off
Rear Defrost
Auto or Off
Driver Seat
Auto or Off
Passenger Seat
5, 10 or 15 minutes
Duration
On or Off
Quiet Start
Enable or Disable
System
—
Select
number of
years
Tire Mobility
Kit
—
Hold OK to
Create MyKey
Create MyKey
MyKey
—
Always On or
User Select-
able
Traction
Control
—
Choose
desired speed
or off
Max Speed
—
Choose
desired speed
or off
Speed Minder
—
On or Off
Volume
Limiter
—
Hold OK to
Clear All
MyKeys
Clear MyKeys
97
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Information Displays

Park Aid
Action
Message
Displays when the system has detected a condition that
requires service. Contact your authorized dealer. See Parking Aid (page 166).
Check Park Aid
Displays the park aid status.
Rear Park Aid On Off
Displays when the system has detected a condition thatrequires attention. See
Parking Aid (page 166).
Check Rear Park Aid
Displays when the system has detected a condition thatrequires attention. See
Parking Aid (page 166).
Check Front Park Aid
Displays when the system has detected a condition that
requires service. Contact your authorized dealer. See Parking Aid
(page 166).
Park Aid Malfunction
Park Brake Action
Message
Displays when the parking brake is set, the engine is runningand the vehicle is driven more than 3 mph (5 km/h). If the
warning stays on after the parking brake is released, contact your authorized dealer.
Park Brake Engaged
Power Steering Action
Message
The power steering system has detected a condition thatrequires service. See your authorized dealer.
Steering malfunction
Service now
The power steering system is not working. Stop the vehicle asafe place. Contact your authorized dealer.
Steering malfunction
Stop safely
Remote Start Action
Message
Displayed when the remote start system is active.
Remote Start Active
105
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Information Displays