4.
Open the hood. Support the hood with
the strut.
Closing the Hood
1. Remove the hood strut from the catch
and secure it correctly after use. 2. Lower the hood and allow it to drop
under its own weight for the last 8-12
in (20-30 cm).
Note: Make sure that the hood is correctly
closed.
UNDER HOOD OVERVIEW -
HYBRID ELECTRIC VEHICLE
(HEV) WARNING
The inverter system controller
contains various high-voltage
components that can cause serious
bodily harm or death. The inverter system
controller is not serviceable and should
never be touched, probed, or tampered
with. Note:
Do not attempt to service any of the
high-voltage components or wiring. For
easier identification, the high-voltage wiring
insulation is color coated orange.
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing MaintenanceE87786
Note:
Make sure that the wiper blade locks
into place.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, the
alignment of your headlamps should be
checked by your authorized dealer. 8 feet (2.4 meters)
A
Center height of lamp to ground
B
25 feet (7.6 meters)
C
Horizontal reference line
D
1. Park the vehicle directly in front of a wall or screen on a level surface,
approximately 25 feet (7.6 meters)
away.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
2. Measure the height of the headlamp bulb center from the ground and mark
an 8 foot (2.4 meter) horizontal
reference line on the vertical wall or
screen at this height. 3. Turn on the low beam headlamps to
illuminate the wall or screen and open
the hood. 4. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line, the
headlamp will need to be adjusted. 5. Locate the vertical adjuster on each
headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to aim the headlamp. The horizontal
edge of the brighter light should touch
the horizontal reference line.
6. Close the hood and turn off the lamps.
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Horizontal Aim Adjustment
Horizontal aim is not required for this
vehicle and is non-adjustable.
REMOVING A HEADLAMP
1. Make sure the headlamp control is in
the off position and open the hood.
2. Remove the two screws from the headlamp assembly.
3. Carefully pull the headlamp assembly as far as possible towards the front of
the vehicle to disengage it from the
lower fixing point.
4. Carefully lift the outer side of the headlamp and remove it.
5. Disconnect the electrical connector.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to
accommodate normal changes in pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When normal condensation occurs, a thin film of
mist can form on the interior of the lens.
The thin mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions.
Examples of acceptable condensation are:
•
Presence of thin mist (no streaks, drip
marks or droplets).
• Fine mist covers less than 50% of the
lens.
Examples of unacceptable moisture
(usually caused by a lamp water leak) are:
• Water puddle inside the lamp.
• Large water droplets, drip marks or
streaks present on the interior of the
lens.
Take your vehicle to a dealer for service if
any of the above conditions of
unacceptable moisture are present.
Replacing Headlamp Bulbs WARNING
Handle a halogen headlamp bulb
carefully and keep out of children
’s
reach. Grasp the bulb by only its
plastic base and do not touch the glass.
The oil from your hand could cause the
bulb to break the next time the headlamps
are operated. Note:
If the bulb is accidentally touched, it
should be cleaned with rubbing alcohol
before being used.
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2
E142468
We recommend the following options for
your plug-in vehicle:
•
Leave your vehicle plugged in. The 12V
battery maintains power if left plugged
in. However, this periodically uses
electricity from the household outlet.
• Connect a battery charger to your 12V
battery and leave it on a continuous,
slow charge.
• Disconnect the 12V battery. If your 12V
battery is located in the luggage
compartment, do not fully shut the
luggage compartment after
disconnecting the 12V battery. Only
leave the luggage compartment open
if your vehicle is stored in a locked
location.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure you cover all linkages,
cables, levers and pins under your
vehicle with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration. •
Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle
15 ft (4.5 m) back and
forth to remove rust build-up.
• Check fluid levels (including coolant
and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If you remove the 12-volt battery, clean
the cable ends and inspect.
Contact an authorized dealer if you have
any concerns or issues.
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A
A/C
See: Climate Control......................................... 107
About This Manual...........................................7
ABS See: Brakes........................................................... 160
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 161
Accessories.....................................................416 Exterior style......................................................... 416
Interior style.......................................................... 416
Lifestyle.................................................................. 416
Peace of mind...................................................... 416
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist.........................................168 Automatic Steering into Parking
Space................................................................. 169
Deactivating the Park Assist Feature..........170
Troubleshooting the System........................... 171
Using Active Park Assist.................................. 168
Adjusting the Headlamps.........................226 Horizontal Aim Adjustment............................ 227
Vertical Aim Adjustment................................. 226
Adjusting the Steering Wheel
....................67
Airbag Disposal...............................................43
Air Conditioning See: Climate Control......................................... 107
Alarm See: Anti-Theft Alarm........................................ 66
Ambient Lighting.............................................77
Anti-Theft Alarm............................................66 Arming the Alarm................................................ 66
Disarming the Alarm........................................... 66
Appendices....................................................435
Audible Warnings and Indicators............90 Automatic Transmission Warning
Chime.................................................................. 90
Engine On Warning Chime............................... 90
Headlamps On Warning Chime..................... 90
Key in Ignition Warning Chime........................ 90
Keyless Warning Alert ....................................... 90
Parking Brake On Warning Chime.................90
Audio Control...................................................67 Seek, Next or Previous....................................... 68Audio Input Jack
...........................................295
Audio System................................................282
General Information......................................... 282
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................283
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................285
Audio Unit - Vehicles With: Sony AM/ FM/CD
...........................................................287
Menu Structure.................................................. 288
Autolamps.........................................................73 Windshield Wiper Activated
Headlamps......................................................... 74
Automatic Climate Control.......................107 Temperature Control........................................ 108
Automatic Transmission............................157 Automatic Transmission.................................. 157
Brake-Shift Interlock......................................... 158
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 159
Automatic Transmission Fluid Check
.............................................................222
Autowipers........................................................70
Auxiliary Power Points
................................124
110-volt AC power point................................... 124
12-volt DC power point..................................... 124
Locations............................................................... 124
B
Bonnet Lock See: Opening and Closing the Hood...........213
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check........................................222
Brakes...............................................................160 General Information.......................................... 160
Breaking-In.....................................................188
Bulb Specification Chart............................231
C
Cabin Air Filter
................................................110
California Proposition 65..............................11
Capacities and Specifications................279 Specifications...................................................... 279
Car Wash See: Cleaning the Exterior.............................. 236
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index
Fuel Quality.....................................................139
Choosing the Right Fuel................................... 139
Fuel Freshness Mode (Energi Vehicles Only)................................................................... 139
Octane Recommendations............................ 139
Fuel Shutoff....................................................192
Fuses................................................................204
Fuse Specification Chart..........................204 Luggage Compartment Fuse Panel...........209
Passenger Compartment Fuse
Panel.................................................................. 207
Power Distribution Box................................... 204
Pre-Fuse Box....................................................... 204
G
Garage Door Opener See: Universal Garage Door Opener.............119
Gauges...............................................................84 Left Information Display.................................... 84
Right Information Display................................. 86
General Information on Radio Frequencies...................................................44
Intelligent Access................................................. 44
General Maintenance Information.......420 Multi-point Inspection..................................... 423
Owner Checks and Services.......................... 422
Protecting Your Investment.......................... 420
Why Maintain Your Vehicle?......................... 420
Why Maintain Your Vehicle at Your Dealership?..................................................... 420
Getting Assistance Outside the U.S. and Canada..........................................................201
Getting the Services You Need
...............198
Away From Home.............................................. 198
Global Opening
..............................................80
Opening the Windows....................................... 80
H
Handbrake See: Parking Brake.............................................. 161
Hazard Warning Flashers...........................192
Headlamp Exit Delay.....................................75
Head Restraints
..............................................112
Adjusting the Head Restraint.......................... 113
Heated Seats
...................................................117 Heated Windows and Mirrors...................110
Heated Exterior Mirrors..................................... 110
Heated Rear Window......................................... 110
Heating See: Climate Control......................................... 107
HEV See: Hybrid Electric Vehicle............................ 132
High Voltage Battery Cut-Off Switch............................................................156
High Voltage Battery...................................149 General Information.......................................... 149
Hill Start Assist...............................................161 Switching the System On and Off...............162
Using Hill Start Assist....................................... 162
Hints on Controlling the Interior Climate ..........................................................
108
Cooling the Interior Quickly............................ 109
General Hints....................................................... 108
Heating the Interior Quickly............................ 109
Recommended Settings for Cooling .........109
Recommended Settings for Heating..........109
Side Window Defogging in Cold Weather............................................................ 109
Hints on Driving With Anti-Lock Brakes.............................................................161
Hood Lock See: Opening and Closing the Hood...........213
Hybrid Electric Vehicle................................132 Hybrid Vehicle Operation................................. 133
Plug-in Power Mode and Hybrid Mode (C-MAX Energi Only).................................... 132
I
Ignition Switch................................................127
In California (U.S. Only).............................199
Information Display Control
......................68
Multimedia Controls........................................... 69
Information Displays
......................................91
General Information............................................. 91
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index
Manual Liftgate..............................................60
Closing the Liftgate............................................. 60
Opening the Liftgate.......................................... 60
Manual Seats..................................................114
Adjusting the Height of the Driver's
Seat...................................................................... 115
Lumbar Adjustment (If Equipped)...............115
Moving the Seat Backward and Forward.............................................................. 114
Recline Adjustment............................................ 115
Media Hub
......................................................296
Message Center See: Information Displays.................................. 91
Mirrors See: Heated Windows and Mirrors...............110
See: Windows and Mirrors................................ 79
Mobile Communications Equipment.......13
Motorcraft Parts
...........................................276
MyFord Touch ™...........................................336
General Information......................................... 336
MyFord Touch ™ Troubleshooting.........410
MyKey Troubleshooting
...............................54
MyKey ™............................................................50
Principle of Operation........................................ 50
N
Navigation.......................................................401 cityseekr................................................................ 403
Map Mode............................................................ 405
Navigation Map Updates............................... 408
Navigation Voice Commands...................... 408
Point of Interest (POI) Categories..............402
Quick-touch Buttons........................................ 407
Setting a Destination........................................ 401
Setting Your Navigation Preferences.........404
Normal Scheduled Maintenance..........424 Intelligent Oil-Life Monitor™........................ 424
Normal Maintenance Intervals..................... 424
O
Oil Check See: Engine Oil Check........................................ 217
Opening and Closing the Hood...............213 Closing the Hood................................................ 214
Opening the Hood.............................................. 213Ordering Additional Owner's
Literature.....................................................202
Obtaining a French Owner ’s Manual.........202
Overhead Console........................................126
P
Parking Aid......................................................166 Front Sensing System....................................... 167
Rear Sensing System........................................ 166
Parking Aids....................................................166
Parking Brake
..................................................161
Passive Anti-Theft System.........................65
SecuriLock®........................................................... 65
PATS See: Passive Anti-Theft System..................... 65
Perchlorate.........................................................11
Personal Safety System ™
..........................34
How Does the Personal Safety System
Work?.................................................................. 34
Phone...............................................................373 Making Calls......................................................... 374
Pairing Subsequent Phones........................... 374
Pairing Your Phone for the First Time.........374
Phone Menu Options........................................ 375
Phone Settings................................................... 376
Phone Voice Commands................................. 377
Receiving Calls.................................................... 375
Text Messaging................................................... 375
Post-Crash Alert System...........................197
Power Door Locks See: Locking and Unlocking............................. 56
Power Liftgate..................................................61 Hands-Free Feature............................................ 63
Obstacle Detection............................................. 63
Opening and Closing the Liftgate................... 61
Setting the Liftgate Open Height................... 62
Stopping the Liftgate Movement................... 62
Power Seats
.....................................................115
Power Lumbar...................................................... 116
Power Steering Fluid Check.....................222
Power Windows
..............................................79
Accessory Delay................................................... 80
Bounce-Back......................................................... 79
One-Touch Down................................................. 79
One-Touch Up....................................................... 79
Window Lock......................................................... 79
Protecting the Environment........................14
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index
Tires
See: Wheels and Tires..................................... 243
Towing a Trailer.............................................186
Towing the Vehicle on Four Wheels..........................................................186
Emergency Towing............................................ 186
Recreational Towing.......................................... 187
Towing..............................................................186
Traction Control............................................163
Principle of Operation....................................... 163
Transmission Code Designation............278
Transmission...................................................157
Transmission See: Transmission............................................... 157
Transporting the Vehicle...........................186
U
Under Hood Overview - Hybrid Electric Vehicle (HEV)
..............................................214
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)..........................216
Unique Driving Characteristics................132
Universal Garage Door Opener
................119
HomeLink Wireless Control System.............119
USB Port.........................................................295
Using Cruise Control....................................175 ECO Cruise Control............................................. 176
Switching Cruise Control Off.......................... 176
Switching Cruise Control On........................... 175
Using MyKey With Remote Start Systems..........................................................54
Using Snow Chains.....................................269
Using Stability Control
...............................165
AdvanceTrac® with Roll Stability Control ™
(RSC®).............................................................. 165
Using SYNC™ With Your Media Player
.............................................................319
Accessing Your Play Menu.............................. 323
Connecting Your Digital Media Player to the USB Port........................................................... 319
Media Menu Features....................................... 322
Media Voice Commands................................ 320
System Settings................................................. 325
What's Playing?................................................. 320Using SYNC™ With Your Phone.............301
Accessing Features through the Phone
Menu................................................................. 305
Accessing Your Phone Settings................... 308
Making Calls........................................................ 304
Pairing a Phone for the First Time...............302
Pairing Subsequent Phones.......................... 302
Phone Options during an Active Call.........304
Phone Voice Commands................................ 302
Receiving Calls................................................... 304
System Settings................................................ 309
Text Messaging................................................... 307
Using Traction Control
................................163
Switching the System Off Using a
Switch................................................................ 163
Switching the System Off Using the Information Display Controls.................... 163
System Indicator Lights and Messages.......................................................... 163
Using Voice Recognition
...........................299
Initiating a Voice Session................................ 299
System Interaction and Feedback.............300
Utilizing the Mediation/Arbitration Program (Canada Only)
........................200
V
Vehicle Care
...................................................236
General Information......................................... 236
Vehicle Certification Label........................277
Vehicle Identification Number.................277
Vehicle Storage
............................................240
12V Battery............................................................ 241
Body........................................................................\
. 241
Brakes..................................................................... 242
Cooling System................................................... 241
Engine...................................................................... 241
Fuel System.......................................................... 241
General................................................................... 241
Miscellaneous..................................................... 242
Removing Vehicle From Storage.................. 242
Tires........................................................................\
. 242
Ventilation See: Climate Control......................................... 107
VIN See: Vehicle Identification Number.............277
Voice Control
...................................................68
465
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index