Pregnant women should always wear their
safety belt. The lap belt portion of a
combination lap and shoulder belt should
be positioned low across the hips below
the belly and worn as tight as comfort will
allow. The shoulder belt should be
positioned to cross the middle of the
shoulder and the center of the chest.
Safety Belt Locking Modes
WARNINGS
After any vehicle crash, the safety
belt system at all passenger seating
positions must be checked by an
authorized dealer to verify that the
automatic locking retractor feature for
child seats is still functioning properly. In
addition, all safety belts should be checked
for proper function. Belt and retractor assembly must be
replaced if the safety belt assembly
automatic locking retractor feature
or any other safety belt function is not
operating properly when checked by an
authorized dealer. Failure to replace the
belt and retractor assembly could increase
the risk of injury in crashes. All safety restraints in the vehicle are
combination lap and shoulder belts. The
driver safety belt has the first type of
locking mode, and the front outboard
passenger and rear seat safety belts have
both types of locking modes described as
follows:
Vehicle Sensitive Mode
This is the normal retractor mode, which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly
or turns a corner sharply, or the vehicle
receives an impact of about 5 mph
(8 km/h) or more, the combination safety
belts will lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if the webbing is pulled out too quickly. If
this occurs, let the belt retract slightly and
pull webbing out again in a slow and
controlled manner.
Automatic Locking Mode
In this mode, the shoulder belt is
automatically pre-locked. The belt will still
retract to remove any slack in the shoulder
belt. The automatic locking mode is not
available on the driver safety belt.
When to Use the Automatic Locking
Mode
This mode should be used any time a child
safety seat, except a booster, is installed
in passenger front or rear seating positions.
Children 12 years old and under should be
properly restrained in a rear seating
position whenever possible. See
Child
Safety (page 15).
29
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Safety BeltsE142590
POWER LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and safety belts. Make
sure everyone in your vehicle is in a seat
and properly using a safety belt. Failure to
follow this warning could result in serious
personal injury or death. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Keep keys out of reach of children.
Do not allow children to operate or
play near an open or moving power
liftgate. You should supervise the
operation of the power liftgate at all times. Note:
Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
The liftgate only operates with the
transmission in park (P).
Two warning tones sound as the liftgate
begins to power close. Three short chimes
indicate a problem with the open or close
request, caused by: •
The ignition is on and the transmission
is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The vehicle speed is at or above 3 mph
(5 km/h)
.
If the liftgate starts to close after it has
fully opened, this indicates there may be
excessive weight on the liftgate or a
possible gas strut failure. A repetitive
chime sounds and the liftgate closes under
control. Remove any excessive weight from
the liftgate. If the liftgate continues to
close after opening, have the system
checked by an authorized dealer.
Opening and Closing the Liftgate WARNING
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.
Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
From the Instrument Panel Press the button on the
instrument panel.
With the Remote Control Press the button twice within
three seconds.
61
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing LocksE138633 E138630
POWER WINDOWS
WARNINGS
Do not leave children unattended in
your vehicle and do not let them play
with the power windows. They may
seriously injure themselves. When closing the power windows,
you should verify they are free of
obstructions and make sure that
children and pets are not in the proximity
of the window openings. Note:
You may hear a pulsing noise when
just one of the windows is open. Lower the
opposite window slightly to reduce this
noise.
Press the switch to open the window.
Lift the switch to close the window.
One-Touch Down
Press the switch fully and release it. Press
again or lift it to stop the window.
One-Touch Up
Lift the switch fully and release it. Press or
lift it again to stop the window. Window Lock
Press the control to lock or unlock the rear
window controls. It illuminates when you
lock the rear window controls.
Bounce-Back (If Equipped)
The window will stop automatically while
closing. It will reverse some distance if
there is an obstacle in the way.
Overriding the Bounce-Back Feature WARNING
When you override the bounce-back
feature the window will not reverse
if it detects an obstacle. Take care
when closing the windows to avoid
personal injury or damage to your vehicle. Proceed as follows to override this
protection feature when there is a
resistance, for example in winter:
1.
Close the window twice until it reaches
the point of resistance and let it
reverse.
79
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Windows and MirrorsE70848 E70850
The image of the approaching vehicle is
small and near the inboard edge of the
main mirror when it is at a distance. The
image becomes larger and begins to move
outboard across the main mirror as the
vehicle approaches (A). The image will
transition from the main mirror and begin
to appear in the blind spot mirror as the
vehicle approaches (B). The vehicle will
transition to your peripheral field of view
as it leaves the blind spot mirror (C).
INTERIOR MIRROR
WARNING
Do not adjust the mirror when your
vehicle is moving.
Note:
Do not clean the housing or glass of
any mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
You can adjust the interior mirror to your
preference. Some mirrors also have a
second pivot point. This lets you move the
mirror head up or down and from side to
side.
Pull the tab below the mirror toward you
to reduce glare at night.
Auto-Dimming Mirror (If Equipped)
Note: Do not block the sensors on the front
and back of the mirror. Mirror performance
may be affected. A rear center passenger or
raised rear center head restraint may also
block light from reaching the sensor.
The mirror will dim automatically to reduce
glare when bright lights are detected from
behind your vehicle. It will automatically
return to normal reflection when you select
reverse gear to make sure you have a clear
view when backing up. SUN VISORS
Illuminated Vanity Mirror
(If Equipped)
Lift the cover to switch the lamp on.
SUN SHADES
(If Equipped)
WARNINGS
Do not let children play with the sun
shade or leave them unattended in
the vehicle. They may seriously hurt
themselves. When closing the sun shade, you
should verify that it is free of
obstructions and make sure that
children and pets are not in the proximity
of the sunshade. The control is located in the overhead
console.
The sun shade has a one-touch open and
close feature. To stop motion during
one-touch operation, press the control a
second time.
82
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Windows and MirrorsE162197
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation. When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the
vent caps, resulting in personal injury and
damage to the vehicle or battery. Lift the
battery with a battery carrier or with your
hands on opposite corners. Keep batteries out of reach of
children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Battery posts, terminals and related
accessories contain lead and lead
compounds. Wash hands after
handling. Your vehicle has a Motorcraft®
maintenance-free battery which normally
does not require additional water during
its life of service.
Note:
If your vehicle's battery has a cover
or shield, make sure it is reinstalled after the
battery has been cleaned or replaced.
Note: See an authorized dealer for low
voltage battery access, testing, or
replacement. When a low voltage battery replacement
is necessary, see an authorized dealer to
replace the low voltage battery with a Ford
recommended replacement low voltage
battery that matches the electrical
requirements of the vehicle.
To ensure proper operation of the battery
management system (BMS), do not allow
a technician to connect any electrical
device ground connection directly to the
low voltage battery negative post. A
connection at the low voltage battery
negative post can cause inaccurate
measurements of the battery condition
and potential incorrect system operation.
Note:
If a person adds electrical or
electronic accessories or components to the
vehicle, the accessories or components may
adversely affect the low voltage battery
performance and durability and may also
affect the performance of other electrical
systems in the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry. Also,
make certain the battery cables are always
tightly fastened to the battery terminals.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
When a battery replacement is required,
the battery should only be replaced with
a Ford recommended replacement battery
that matches the electrical requirements
of the vehicle.
Because your vehicle ’s engine is
electronically-controlled by a computer,
some engine control settings are
maintained by power from the low voltage
battery. Some engine computer settings,
like the idle trim and fuel trim strategy,
optimize the driveability and performance
of the engine. Some other computer
settings, like the clock and radio station
223
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Maintenance
Center Console..............................................126
Changing a Bulb...........................................227 Lamp Assembly Condensation..................... 227
Replacing Fog, Park and Direction Indicator Bulbs.................................................................. 229
Replacing Headlamp Bulbs............................ 227
Replacing License Plate Lamp Bulb............231
Replacing Reverse Lamp and Tail Lamp Bulbs................................................................. 230
Replacing Tail, Brake and Direction Indicator Bulbs............................................... 229
Replacing the Center High Mounted Brake Lamp Bulbs...................................................... 231
Changing a Fuse
............................................212
Fuses........................................................................\
212
Changing the 12V Battery.........................223
Changing the Engine Air Filter.................233 Identifying Air Filter Element
Components................................................... 233
Installing the Engine Air Filter Element............................................................ 234
Removing the Engine Air Filter Element............................................................ 234
Changing the Wiper Blades.....................224 Changing the Front Wiper Blades...............225
Changing the Rear Window Wiper
Blade
.................................................................. 225
Setting the Front Wipers in the Service Position............................................................. 225
Charging the High Voltage Battery.........151 Charge Port........................................................... 154
Charging................................................................. 154
Charging Equipment........................................... 151
Disconnecting the Charging Coupler..........156
Locking the Charging Coupler........................ 155
Waiting to Charge............................................... 155
Checking MyKey System Status...............53
Checking the Wiper Blades......................224
Child Restraint and Safety Belt Maintenance.................................................33
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks
..........................................25
Left-Hand Side...................................................... 26
Right-Hand Side................................................... 26
Child Seat Positioning..................................24
Cleaning Leather Seats.............................239
Cleaning Products
.......................................236 Cleaning the Alloy Wheels
.......................240
Cleaning the Engine....................................237
Cleaning the Exterior..................................236 Exterior Chrome Parts...................................... 236
Exterior Plastic Parts......................................... 237
Stripes or Graphics............................................ 237
Underbody............................................................ 237
Cleaning the Instrument Panel and Instrument Cluster Lens.........................239
Cleaning the Interior...................................238
Cleaning the Windows and Wiper Blades...........................................................238
Clearing All MyKeys
........................................51
Climate............................................................397
Climate Control Voice Commands.............399
Climate Control
.............................................107
Collision, Damage or Fire Event..............195
Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 195
Coolant Check See: Engine Coolant Check............................. 218
Crash Sensors and Airbag Indicator........42
Creating a MyKey.............................................51 Programming/Changing Configurable
Settings................................................................ 51
Cruise Control.................................................68 Principle of Operation....................................... 175
Cruise control See: Using Cruise Control................................. 175
Customer Assistance
.................................198
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps
.............................75
Type 1 - Conventional
(Non-Configurable)........................................ 75
Type 2 - Configurable.......................................... 75
Digital Radio
..................................................290
HD Radio Reception and Station
Troubleshooting............................................. 291
Direction Indicators
........................................76
458
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index
Driver and Passenger Airbags...................36
Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver Knee Airbag.........................................40
Driving Aids......................................................177
Driving Hints...................................................188
Driving Through Water...............................189
DRL See: Daytime Running Lamps......................... 75
E
Economical Driving......................................188
Electric Vehicle Information.....................378 Power..................................................................... 385
Settings (Energi Only)...................................... 379
Emission Control System..........................146 On-Board Diagnostics (OBD-II).................... 147
Readiness for Inspection and Maintenance (I/M) Testing................................................... 148
End User License Agreement
.................435
SYNC End User License Agreement
(EULA).............................................................. 435
Engine Block Heater
....................................130
Using the Engine Block Heater....................... 131
Engine Coolant Check
................................218
Adding Coolant.................................................... 219
Adding Engine Coolant.................................... 220
Adding Inverter System Controller Coolant............................................................. 220
Checking the Engine Coolant......................... 218
Checking the Inverter System Controller Coolant.............................................................. 219
Engine Coolant and Inverter System Controller Coolant......................................... 218
Recycled Engine Coolant................................ 220
Severe Climates................................................. 220
What You Should Know About Fail-Safe Cooling............................................................... 221
Engine Immobilizer See: Passive Anti-Theft System..................... 65
Engine Oil Check............................................217 Adding Engine Oil................................................ 217
Low Engine Use................................................... 218
Engine Oil Dipstick
........................................217
Engine Specifications.................................275 Entertainment..............................................354
A/V Inputs.............................................................. 371
AM/FM Radio...................................................... 356
Bluetooth Audio................................................... 371
Browsing Device Content............................... 355
CD........................................................................\
.... 366
SD Card Slot and USB Port............................ 367
SIRIUS® Satellite Radio (If Activated)......................................................... 361
Supported Media Players, Formats and Metadata Information................................. 370
Environment......................................................14
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP)..................418 SERVICE PLANS (CANADA ONLY).............419
SERVICE PLANS (U.S. Only).......................... 418
Exterior Mirrors
...............................................80
Fold-Away Exterior Mirrors................................ 81
Heated Exterior Mirrors....................................... 81
Integrated Blind Spot Mirrors........................... 81
Power Exterior Mirrors........................................ 80
Signal Indicator Mirrors....................................... 81
F
Fastening the Safety Belts
.........................28
Safety Belt Extension Assembly.................... 30
Safety Belt Locking Modes............................... 29
Using Safety Belts During Pregnancy...........28
Flat Tire Inflation See: Temporary Mobility Kit........................... 243
Floor Mats
.......................................................190
Fog Lamps - Front See: Front Fog Lamps......................................... 76
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps............................................76
Front Passenger Sensing System.............37
Fuel and Refueling
.......................................138
Fuel Consumption........................................145
Calculating Fuel Economy.............................. 146
Filling the Tank.................................................... 146
Fuel Filter
.........................................................222
459
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index
Information....................................................388
911 Assist............................................................... 394
Alerts...................................................................... 394
Calendar............................................................... 394
Sirius Travel Link................................................ 392
SYNC Services (If Equipped, United States Only)................................................................. 389
Vehicle Health Report (If Equipped, United States Only)................................................... 396
Where Am I?........................................................ 397
Information Messages...............................100
AdvanceTrac®.................................................... 100
Alarm...................................................................... 100
Battery and Charging System (High Voltage)............................................................. 101
Doors........................................................................\
101
Fuel........................................................................\
.. 102
Hill Start Assist.................................................... 102
Keys and Intelligent Access............................ 102
Maintenance........................................................ 103
MyKey..................................................................... 104
Park Aid.................................................................. 105
Park Brake............................................................. 105
Power Steering.................................................... 105
Remote Start....................................................... 105
Tire Pressure Monitoring System.................106
Transmission ........................................................ 106
Installing Child Seats.....................................16 Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 19
Using Tether Straps.............................................. 21
Instrument Cluster
........................................84
Instrument Lighting Dimmer......................74
Vehicles With Front Fog Lamps...................... 74
Vehicles Without Front Fog Lamps...............75
Interior Lamps
.................................................76
Front Interior Lamp.............................................. 76
Front Interior Lamp - With Panorama Roof....................................................................... 77
Rear Interior Lamp................................................ 77
Interior Mirror
...................................................82
Auto-Dimming Mirror.......................................... 82
Introduction.........................................................7 J
Jump Starting the Vehicle.........................193
Connecting the Jumper Cables..................... 193
Jump Starting...................................................... 194
Preparing Your Vehicle...................................... 193
Removing the Jumper Cables........................ 195
K
Keyless Starting
.............................................127
Ignition Modes..................................................... 128
Keys and Remote Controls.........................44
L
Lighting Control
...............................................73
Headlamp Flasher................................................ 73
High Beams............................................................. 73
Lighting...............................................................73
Load Carrying
.................................................178
Load Limit........................................................179
Vehicle Loading - with and without a
Trailer.................................................................. 179
Locking and Unlocking
.................................56
Activating Intelligent Access ........................... 57
Autolock.................................................................. 58
Battery Saver......................................................... 59
Illuminated Entry.................................................. 59
Illuminated Exit..................................................... 59
Mechanical Key..................................................... 57
Opening a Rear Door from Inside................... 57
Power Door Locks................................................ 56
Remote Control.................................................... 56
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 58
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 58
Locks
...................................................................56
Luggage Covers.............................................178 Removing the Shade......................................... 178
M
Maintenance...................................................213 General Information........................................... 213
461
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index