2015 FORD C MAX lock

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
418
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Extended Service Plan (ESP)

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
422
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Scheduled Maintenance

A
A/C
See: Climate Control......................................... 107
About This Manual...........................................7
ABS See: Brakes........................................................... 160
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 161
Accessories.....................................................416 Exterior style......................................................... 416
Interior style.......................................................... 416
Lifestyle.................................................................. 416
Peace of mind...................................................... 416
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist.........................................168 Automatic Steering into Parking
Space................................................................. 169
Deactivating the Park Assist Feature..........170
Troubleshooting the System........................... 171
Using Active Park Assist.................................. 168
Adjusting the Headlamps.........................226 Horizontal Aim Adjustment............................ 227
Vertical Aim Adjustment................................. 226
Adjusting the Steering Wheel
....................67
Airbag Disposal...............................................43
Air Conditioning See: Climate Control......................................... 107
Alarm See: Anti-Theft Alarm........................................ 66
Ambient Lighting.............................................77
Anti-Theft Alarm............................................66 Arming the Alarm................................................ 66
Disarming the Alarm........................................... 66
Appendices....................................................435
Audible Warnings and Indicators............90 Automatic Transmission Warning
Chime.................................................................. 90
Engine On Warning Chime............................... 90
Headlamps On Warning Chime..................... 90
Key in Ignition Warning Chime........................ 90
Keyless Warning Alert ....................................... 90
Parking Brake On Warning Chime.................90
Audio Control...................................................67 Seek, Next or Previous....................................... 68Audio Input Jack
...........................................295
Audio System................................................282
General Information......................................... 282
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................283
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................285
Audio Unit - Vehicles With: Sony AM/ FM/CD
...........................................................287
Menu Structure.................................................. 288
Autolamps.........................................................73 Windshield Wiper Activated
Headlamps......................................................... 74
Automatic Climate Control.......................107 Temperature Control........................................ 108
Automatic Transmission............................157 Automatic Transmission.................................. 157
Brake-Shift Interlock......................................... 158
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 159
Automatic Transmission Fluid Check
.............................................................222
Autowipers........................................................70
Auxiliary Power Points
................................124
110-volt AC power point................................... 124
12-volt DC power point..................................... 124
Locations............................................................... 124
B
Bonnet Lock See: Opening and Closing the Hood...........213
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check........................................222
Brakes...............................................................160 General Information.......................................... 160
Breaking-In.....................................................188
Bulb Specification Chart............................231
C
Cabin Air Filter
................................................110
California Proposition 65..............................11
Capacities and Specifications................279 Specifications...................................................... 279
Car Wash See: Cleaning the Exterior.............................. 236
457
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index

Center Console..............................................126
Changing a Bulb...........................................227 Lamp Assembly Condensation..................... 227
Replacing Fog, Park and Direction Indicator Bulbs.................................................................. 229
Replacing Headlamp Bulbs............................ 227
Replacing License Plate Lamp Bulb............231
Replacing Reverse Lamp and Tail Lamp Bulbs................................................................. 230
Replacing Tail, Brake and Direction Indicator Bulbs............................................... 229
Replacing the Center High Mounted Brake Lamp Bulbs...................................................... 231
Changing a Fuse
............................................212
Fuses........................................................................\
212
Changing the 12V Battery.........................223
Changing the Engine Air Filter.................233 Identifying Air Filter Element
Components................................................... 233
Installing the Engine Air Filter Element............................................................ 234
Removing the Engine Air Filter Element............................................................ 234
Changing the Wiper Blades.....................224 Changing the Front Wiper Blades...............225
Changing the Rear Window Wiper
Blade
.................................................................. 225
Setting the Front Wipers in the Service Position............................................................. 225
Charging the High Voltage Battery.........151 Charge Port........................................................... 154
Charging................................................................. 154
Charging Equipment........................................... 151
Disconnecting the Charging Coupler..........156
Locking the Charging Coupler........................ 155
Waiting to Charge............................................... 155
Checking MyKey System Status...............53
Checking the Wiper Blades......................224
Child Restraint and Safety Belt Maintenance.................................................33
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks
..........................................25
Left-Hand Side...................................................... 26
Right-Hand Side................................................... 26
Child Seat Positioning..................................24
Cleaning Leather Seats.............................239
Cleaning Products
.......................................236 Cleaning the Alloy Wheels
.......................240
Cleaning the Engine....................................237
Cleaning the Exterior..................................236 Exterior Chrome Parts...................................... 236
Exterior Plastic Parts......................................... 237
Stripes or Graphics............................................ 237
Underbody............................................................ 237
Cleaning the Instrument Panel and Instrument Cluster Lens.........................239
Cleaning the Interior...................................238
Cleaning the Windows and Wiper Blades...........................................................238
Clearing All MyKeys
........................................51
Climate............................................................397
Climate Control Voice Commands.............399
Climate Control
.............................................107
Collision, Damage or Fire Event..............195
Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 195
Coolant Check See: Engine Coolant Check............................. 218
Crash Sensors and Airbag Indicator........42
Creating a MyKey.............................................51 Programming/Changing Configurable
Settings................................................................ 51
Cruise Control.................................................68 Principle of Operation....................................... 175
Cruise control See: Using Cruise Control................................. 175
Customer Assistance
.................................198
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps
.............................75
Type 1 - Conventional
(Non-Configurable)........................................ 75
Type 2 - Configurable.......................................... 75
Digital Radio
..................................................290
HD Radio Reception and Station
Troubleshooting............................................. 291
Direction Indicators
........................................76
458
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index

Driver and Passenger Airbags...................36
Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver Knee Airbag.........................................40
Driving Aids......................................................177
Driving Hints...................................................188
Driving Through Water...............................189
DRL See: Daytime Running Lamps......................... 75
E
Economical Driving......................................188
Electric Vehicle Information.....................378 Power..................................................................... 385
Settings (Energi Only)...................................... 379
Emission Control System..........................146 On-Board Diagnostics (OBD-II).................... 147
Readiness for Inspection and Maintenance (I/M) Testing................................................... 148
End User License Agreement
.................435
SYNC End User License Agreement
(EULA).............................................................. 435
Engine Block Heater
....................................130
Using the Engine Block Heater....................... 131
Engine Coolant Check
................................218
Adding Coolant.................................................... 219
Adding Engine Coolant.................................... 220
Adding Inverter System Controller Coolant............................................................. 220
Checking the Engine Coolant......................... 218
Checking the Inverter System Controller Coolant.............................................................. 219
Engine Coolant and Inverter System Controller Coolant......................................... 218
Recycled Engine Coolant................................ 220
Severe Climates................................................. 220
What You Should Know About Fail-Safe Cooling............................................................... 221
Engine Immobilizer See: Passive Anti-Theft System..................... 65
Engine Oil Check............................................217 Adding Engine Oil................................................ 217
Low Engine Use................................................... 218
Engine Oil Dipstick
........................................217
Engine Specifications.................................275 Entertainment..............................................354
A/V Inputs.............................................................. 371
AM/FM Radio...................................................... 356
Bluetooth Audio................................................... 371
Browsing Device Content............................... 355
CD........................................................................\
.... 366
SD Card Slot and USB Port............................ 367
SIRIUS® Satellite Radio (If Activated)......................................................... 361
Supported Media Players, Formats and Metadata Information................................. 370
Environment......................................................14
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP)..................418 SERVICE PLANS (CANADA ONLY).............419
SERVICE PLANS (U.S. Only).......................... 418
Exterior Mirrors
...............................................80
Fold-Away Exterior Mirrors................................ 81
Heated Exterior Mirrors....................................... 81
Integrated Blind Spot Mirrors........................... 81
Power Exterior Mirrors........................................ 80
Signal Indicator Mirrors....................................... 81
F
Fastening the Safety Belts
.........................28
Safety Belt Extension Assembly.................... 30
Safety Belt Locking Modes............................... 29
Using Safety Belts During Pregnancy...........28
Flat Tire Inflation See: Temporary Mobility Kit........................... 243
Floor Mats
.......................................................190
Fog Lamps - Front See: Front Fog Lamps......................................... 76
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps............................................76
Front Passenger Sensing System.............37
Fuel and Refueling
.......................................138
Fuel Consumption........................................145
Calculating Fuel Economy.............................. 146
Filling the Tank.................................................... 146
Fuel Filter
.........................................................222
459
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index

Fuel Quality.....................................................139
Choosing the Right Fuel................................... 139
Fuel Freshness Mode (Energi Vehicles Only)................................................................... 139
Octane Recommendations............................ 139
Fuel Shutoff....................................................192
Fuses................................................................204
Fuse Specification Chart..........................204 Luggage Compartment Fuse Panel...........209
Passenger Compartment Fuse
Panel.................................................................. 207
Power Distribution Box................................... 204
Pre-Fuse Box....................................................... 204
G
Garage Door Opener See: Universal Garage Door Opener.............119
Gauges...............................................................84 Left Information Display.................................... 84
Right Information Display................................. 86
General Information on Radio Frequencies...................................................44
Intelligent Access................................................. 44
General Maintenance Information.......420 Multi-point Inspection..................................... 423
Owner Checks and Services.......................... 422
Protecting Your Investment.......................... 420
Why Maintain Your Vehicle?......................... 420
Why Maintain Your Vehicle at Your Dealership?..................................................... 420
Getting Assistance Outside the U.S. and Canada..........................................................201
Getting the Services You Need
...............198
Away From Home.............................................. 198
Global Opening
..............................................80
Opening the Windows....................................... 80
H
Handbrake See: Parking Brake.............................................. 161
Hazard Warning Flashers...........................192
Headlamp Exit Delay.....................................75
Head Restraints
..............................................112
Adjusting the Head Restraint.......................... 113
Heated Seats
...................................................117 Heated Windows and Mirrors...................110
Heated Exterior Mirrors..................................... 110
Heated Rear Window......................................... 110
Heating See: Climate Control......................................... 107
HEV See: Hybrid Electric Vehicle............................ 132
High Voltage Battery Cut-Off Switch............................................................156
High Voltage Battery...................................149 General Information.......................................... 149
Hill Start Assist...............................................161 Switching the System On and Off...............162
Using Hill Start Assist....................................... 162
Hints on Controlling the Interior Climate ..........................................................
108
Cooling the Interior Quickly............................ 109
General Hints....................................................... 108
Heating the Interior Quickly............................ 109
Recommended Settings for Cooling .........109
Recommended Settings for Heating..........109
Side Window Defogging in Cold Weather............................................................ 109
Hints on Driving With Anti-Lock Brakes.............................................................161
Hood Lock See: Opening and Closing the Hood...........213
Hybrid Electric Vehicle................................132 Hybrid Vehicle Operation................................. 133
Plug-in Power Mode and Hybrid Mode (C-MAX Energi Only).................................... 132
I
Ignition Switch................................................127
In California (U.S. Only).............................199
Information Display Control
......................68
Multimedia Controls........................................... 69
Information Displays
......................................91
General Information............................................. 91
460
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index

Information....................................................388
911 Assist............................................................... 394
Alerts...................................................................... 394
Calendar............................................................... 394
Sirius Travel Link................................................ 392
SYNC Services (If Equipped, United States Only)................................................................. 389
Vehicle Health Report (If Equipped, United States Only)................................................... 396
Where Am I?........................................................ 397
Information Messages...............................100
AdvanceTrac®.................................................... 100
Alarm...................................................................... 100
Battery and Charging System (High Voltage)............................................................. 101
Doors........................................................................\
101
Fuel........................................................................\
.. 102
Hill Start Assist.................................................... 102
Keys and Intelligent Access............................ 102
Maintenance........................................................ 103
MyKey..................................................................... 104
Park Aid.................................................................. 105
Park Brake............................................................. 105
Power Steering.................................................... 105
Remote Start....................................................... 105
Tire Pressure Monitoring System.................106
Transmission ........................................................ 106
Installing Child Seats.....................................16 Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 19
Using Tether Straps.............................................. 21
Instrument Cluster
........................................84
Instrument Lighting Dimmer......................74
Vehicles With Front Fog Lamps...................... 74
Vehicles Without Front Fog Lamps...............75
Interior Lamps
.................................................76
Front Interior Lamp.............................................. 76
Front Interior Lamp - With Panorama Roof....................................................................... 77
Rear Interior Lamp................................................ 77
Interior Mirror
...................................................82
Auto-Dimming Mirror.......................................... 82
Introduction.........................................................7 J
Jump Starting the Vehicle.........................193
Connecting the Jumper Cables..................... 193
Jump Starting...................................................... 194
Preparing Your Vehicle...................................... 193
Removing the Jumper Cables........................ 195
K
Keyless Starting
.............................................127
Ignition Modes..................................................... 128
Keys and Remote Controls.........................44
L
Lighting Control
...............................................73
Headlamp Flasher................................................ 73
High Beams............................................................. 73
Lighting...............................................................73
Load Carrying
.................................................178
Load Limit........................................................179
Vehicle Loading - with and without a
Trailer.................................................................. 179
Locking and Unlocking
.................................56
Activating Intelligent Access ........................... 57
Autolock.................................................................. 58
Battery Saver......................................................... 59
Illuminated Entry.................................................. 59
Illuminated Exit..................................................... 59
Mechanical Key..................................................... 57
Opening a Rear Door from Inside................... 57
Power Door Locks................................................ 56
Remote Control.................................................... 56
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 58
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 58
Locks
...................................................................56
Luggage Covers.............................................178 Removing the Shade......................................... 178
M
Maintenance...................................................213 General Information........................................... 213
461
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index

Manual Liftgate..............................................60
Closing the Liftgate............................................. 60
Opening the Liftgate.......................................... 60
Manual Seats..................................................114
Adjusting the Height of the Driver's
Seat...................................................................... 115
Lumbar Adjustment (If Equipped)...............115
Moving the Seat Backward and Forward.............................................................. 114
Recline Adjustment............................................ 115
Media Hub
......................................................296
Message Center See: Information Displays.................................. 91
Mirrors See: Heated Windows and Mirrors...............110
See: Windows and Mirrors................................ 79
Mobile Communications Equipment.......13
Motorcraft Parts
...........................................276
MyFord Touch ™...........................................336
General Information......................................... 336
MyFord Touch ™ Troubleshooting.........410
MyKey Troubleshooting
...............................54
MyKey ™............................................................50
Principle of Operation........................................ 50
N
Navigation.......................................................401 cityseekr................................................................ 403
Map Mode............................................................ 405
Navigation Map Updates............................... 408
Navigation Voice Commands...................... 408
Point of Interest (POI) Categories..............402
Quick-touch Buttons........................................ 407
Setting a Destination........................................ 401
Setting Your Navigation Preferences.........404
Normal Scheduled Maintenance..........424 Intelligent Oil-Life Monitor™........................ 424
Normal Maintenance Intervals..................... 424
O
Oil Check See: Engine Oil Check........................................ 217
Opening and Closing the Hood...............213 Closing the Hood................................................ 214
Opening the Hood.............................................. 213Ordering Additional Owner's
Literature.....................................................202
Obtaining a French Owner ’s Manual.........202
Overhead Console........................................126
P
Parking Aid......................................................166 Front Sensing System....................................... 167
Rear Sensing System........................................ 166
Parking Aids....................................................166
Parking Brake
..................................................161
Passive Anti-Theft System.........................65
SecuriLock®........................................................... 65
PATS See: Passive Anti-Theft System..................... 65
Perchlorate.........................................................11
Personal Safety System ™
..........................34
How Does the Personal Safety System
Work?.................................................................. 34
Phone...............................................................373 Making Calls......................................................... 374
Pairing Subsequent Phones........................... 374
Pairing Your Phone for the First Time.........374
Phone Menu Options........................................ 375
Phone Settings................................................... 376
Phone Voice Commands................................. 377
Receiving Calls.................................................... 375
Text Messaging................................................... 375
Post-Crash Alert System...........................197
Power Door Locks See: Locking and Unlocking............................. 56
Power Liftgate..................................................61 Hands-Free Feature............................................ 63
Obstacle Detection............................................. 63
Opening and Closing the Liftgate................... 61
Setting the Liftgate Open Height................... 62
Stopping the Liftgate Movement................... 62
Power Seats
.....................................................115
Power Lumbar...................................................... 116
Power Steering Fluid Check.....................222
Power Windows
..............................................79
Accessory Delay................................................... 80
Bounce-Back......................................................... 79
One-Touch Down................................................. 79
One-Touch Up....................................................... 79
Window Lock......................................................... 79
Protecting the Environment........................14
462
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index