energy saving tips 2
C-MAX Energi smart start 3–4
unique C-MAX Energi features 5
instrument panel 6 –7
SYNC with MyFord Touch 8–12
parking aids 13
convenience 14
C-MAX Energi
power management 15
comfort 16
function 17
essential information 18–19
energy saving tips
HELP MAXIMIZE YOUR FUEL ECONOMY BY UTILIZING THESE FEW TIPS
1. Use smooth acceleration and braking.
According to the United States
Department of Energy, aggressive driving
can lower your gas mileage by up to
33 percent at highway speeds and
5 percent in the city.
2. Carry the bare essentials.
The Department of Energy estimates
that an extra 100 pounds (45 kilograms)
in your vehicle could reduce your fuel
economy by up to 2 percent.
3. Seasonal fuel makes a difference.
Winter fuel contains slightly less energy
than summer fuel, so the fuel blend you
fill up with can impact your efficiency. 4.
Idling burns fuel, too.
You can burn up to half a gallon (1.9 liters)
of fuel per hour while idling. Minimize your
morning warm-up and parking lot waits
to get the most out of filling your tank.
5. Avoid extreme temperatures.
Find a shady or sheltered spot to help
keep your lithium-ion battery operating
efficiently, and minimize the amount of
energy required to heat or cool your cabin.
6. Use accessories wisely.
Heat and air conditioning reduce
your vehicle’s electric range and can
prompt the gasoline engine to operate.
Use energy from your home outlet or charging station by taking advantage of
the preconditioning feature and setting
your GO Times in advance. When you
precondition your vehicle, you can reduce
the amount of heating or air conditioning
you need at the start of your drive. See
page 3 for more SmartGauge details.
7. Check your tires.
Proper tire inflation can help you
improve your fuel economy by up to
3.3 percent, according to the Department
of Energy, while under-inflation could
lower your fuel economy by 0.3 percent
for every 1 psi drop in pressure of all four
tires. Check your vehicle’s door sticker for
recommended cold tire inflation pressure.
SMARTGAUGE® WITH ECOGUIDE
Use your 5-way steering wheel controls to scroll through your menu
choices. Select the following screens from the Display/Trip and
Fuel Economy menus to help improve your fuel efficiency:
Engage: Provides gas and electric power-split information, plus
instant and average fuel economy.
Empower: Provides a power demand gauge with an engine on and
off threshold, plus instant and average fuel economy.
MyView: Lets you choose your preferred information to create
your own custom display.
Energy Use: Helps you achieve your initial electric range estimate.
Use the climate power gauge to see how much power
you are losing to your climate control use.
Efficiency
Leaves: Shows your short-term fuel economy. The more leaves
you have, the more efficiently you are driving!
Fuel
History: Tracks your fuel economy over time and helps you try to
improve your average.
Coach: Rates the efficiency of your recent acceleration
efficiency, braking and cruising behavior. The more blue
you see, the better you are driving!
C-MAX Energi smart start
3
2
THE BRAKE COACH
Appears after the vehicle has come to
a stop. It coaches you to maximize the
amount of energy returned through
the regenerative braking system. The
percentage displayed indicates the
regenerative braking efficiency.
EV+ MODE
Learns your frequent destinations after two
to four weeks of use, allowing for more EV
driving as you approach them. For example,
when nearing your home, it should be easier
to stay in electric mode.
See the Information Displays chapter of
your Owner’s Manual for more details.
ECO CRUISE CONTROL
Saves vehicle energy by slowing down
acceleration compared to standard
cruise control. Your vehicle may relax its
acceleration temporarily when going uphill.
You can switch this feature on and off in the
Driver Assist section of the Settings menu.
EFFICIENCY LEAVES
The right vehicle information display
provides a visual representation of your
driving behavior. The leaves grow as driving
habits and efficiency improve.
THE BATTERY GAUGE
During Plug-in Power Mode,
a full battery fill represents
the total amount of energy
you can get from an external
charge (plugging your
vehicle in).
It is normal for your electric range
estimate to vary from charge to
charge due to changes in average
energy usage. Driving style, drive
route, extreme temperatures and
use of heat and air conditioning
affect your energy usage.
SILENT KEY START
When starting
your vehicle, you
may not hear your
engine because
your hybrid-
electric vehicle
includes silent key
start. This fuel-saving feature allows
your vehicle to be ready to drive
without requiring your gas engine
to be running. Look for the ‘ready
to drive’ indicator light
in your
instrument display. When the light
displays, you successfully started your
vehicle and it is ready to drive.
unique C-MAX Energi features
4. The charge port light ring flashes twice, and then pulses
slowly when charging.
5. When charging is complete, the light ring turns off.
Unlock the padlock* and remove it. Then press the coupler
button and remove the coupler from the charge port.
CHOOSE YOUR C-MAX ENERGI MODE
Your vehicle contains driver-selectable Electric
Vehicle (EV) modes controlled through the EV
button on the center of the instrument panel,
below the climate controls.
Choose to drive in electric-only mode for city driving, saving
your plug-in power for later or let the system adjust your power
mode to suit the current driving conditions.
» Auto EV: automatically selects high-voltage battery power
during the drive, staying in electric mode when possible
and running the engine when needed. After the plug-in
power depletes, this mode is the only one available.
» EV Now: puts your vehicle into an all-electric power
experience, after you charge your vehicle using
plug-in power.
» EV Later: provides gasoline-hybrid driving power,
and saves most of the high-voltage battery
plug-in power for future use when the driver
is ready to switch to Auto EV or EV Now modes.
To make the most of your C-MAX Energi and the electric
vehicle lifestyle, please visit www.PlugintoFord.com.
PLUG-IN POWER
» C-MAX Energi comes equipped with a 120-volt convenience
cord, located in the floor compartment behind the driver’s seat.
This cord allows you to charge the battery using a standard,
120-volt, grounded, three-pronged household outlet. See your
Owner’s Manual for more details.
» For faster charge times, the available 240-volt charging
station provides a full charge in approximately 2.5 hours.
See your Dealer for more information.
CHARGE PORT DOOR AND LIGHT RING
The charge port is between the front
left-side door and wheel well. To open,
use your thumb to press in and release the
indentation on the charge port door. To
close, use your thumb to press and hold
the indentation until the door rotates
and closes.
TO CHARGE C-MAX ENERGI
1. Put your vehicle in park (P) and switch off the ignition.
2. Open the charge port door.
3. Plug the charging coupler into the vehicle’s charge port,
making sure the button clicks to latch into the port. Plug the
three-prong electrical plug into a standard, 120-volt outlet.
Unlock the padlock* and insert the straight end through
the hole in the black button on the coupler. Lock the padlock.
C-MAX Energi smart start (continued)
5
4*customer-supplied equipment only
CREATE YOUR ACCOUNT
1. Set up your owner account at
SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada). Register by
following the on-screen instructions.
After registering, you can learn about
the services available to you.
2. SYNC uses a wireless connection
called
Bluetooth® to communicate
with your phone. Switch on
Bluetooth mode in your phone’s
menu options. This lets your phone
find SYNC. If you need more details
on setting up your phone with SYNC,
visit SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada), or your
phone manufacturer’s website.
WHY DO YOU NEED A SYNC
OWNER ACCOUNT?
A SYNC owner account allows you to
receive the latest software updates that
add new places, directions and information.
When you have questions, you get free
customer support. Some services may
not be available in your area. Create your
account by visiting the website or calling
the toll-free number for more information. For U.S. customers: visit SyncMyRide.com
or call 1-800-392-3673 (select Option 1
or 2 for language, then Option 3).
For Canadian customers: visit
SyncMyRide.ca or call 1-800-565-3673
(select Option 1 or 2 for language,
then Option 3).
PAIRING YOUR PHONE
WITH SYNC
In order to use many of the features of
SYNC, you must first pair and connect your
phone with SYNC. Make sure your vehicle is
in park (P) and you switch on your ignition
and radio, then:
1. Touch Add Phone in the upper left
corner of your touchscreen. Find SYNC
appears on the screen and instructs
you to begin the pairing process from
your device.
2. Make sure that Bluetooth is set to ON
and your cellular phone is in the proper
mode. See your phone’s manual if
necessary. Select SYNC and a six-digit
PIN appears on your device.
3. If you are prompted to enter a PIN on
your device, it does not support Secure
Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the
next step.
4. When prompted on your phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed on
your cellular phone.
5. The display indicates when the pairing
is successful.
NOTE The System May Prompt You to
» Set your phone as the primary or
favorite (the primary phone receives
messages and voicemail).
» Download your phone book (required
to use the full set of voice commands).
» Switch on 911 Assist
®.
TIPS
» Make sure you accept the request
from SYNC to access your phone.
» To pair subsequent phones, please
refer to Pairing Subsequent Phones
in the SYNC chapter of your
Owner’s Manual.
» If you experience pairing problems, try
performing a clean pairing by deleting
your services from SYNC, deleting the
SYNC connection from your phone, and
then repeating the process.
9
8
SYNC
®
with MyFord Touch
®
GETTING STARTED, UNDERSTANDING
SYNC WITH MYFORD TOUCH
Use the four-corner, four-color touchscreen to explore and interact with your vehicle.
The screen works the same way as traditional controls, knobs and buttons do. Press
the various corners on your touchscreen firmly and accurately to personalize the many
features and settings of your vehicle. The system provides easy interaction with your
cellular phone, multimedia entertainment, climate controls and navigation system*. Before You Get Started
» Pair your phone to SYNC before using
MyFord Touch (see the Getting Started
with Your SYNC System section for
instructions on how to do this).
» If you have the navigation SD card*,
make sure to insert it into the media
port or your navigation cannot work.
EV Info
Press the “road and leaf” icon to access the
Power Flow and Charge Settings screens.
» The Power Flow screen shows you where
your vehicle power is coming from and
where it is being used.
» The Charge Settings screen lets you
schedule GO Times and cabin conditioning,
select charging preferences, view charge
status and more.
A REVOLUTIONARY WAY TO CONNECT WITH YOUR VEHICLE.
*if equipped
NOTE If you do not add new fuel during
an 18-month period, fuel freshness mode
consumes fuel until about 1 gallon
(3.8 liters) remains in the tank.
During Fuel Freshness Mode
» The information display screen
indicates that fuel freshness mode
is active.
» The vehicle runs only in hybrid mode.
EV Now is not available.
» Most of the plug-in power stores until
fuel freshness mode is complete.
NOTE EV Now resumes if less than
1 gallon (3.8 liters) of fuel is left in the tank.
NOTE In most cases, when the fuel level
is below 1/4 tank, refueling the vehicle ends
fuel freshness mode and EV Now becomes
available. Refueling after consuming a full
tank in fuel freshness mode also ends
the mode.
NOTE We recommend that you use
a fuel stabilizer if your vehicle consumes
less than a full tank of fuel during an
18-month period.
LOW ENGINE USE MODE
The feature automatically keeps the engine
oil quality in good condition when you
drive the vehicle with limited engine use.
When you start the vehicle in Low Engine
Use mode, a message appears in the
information display.
FUEL FRESHNESS MODE
This feature helps keep the fuel system
functional and the fuel in your tank fresh.
If you operate your vehicle mainly in plug-in
power mode using electricity from plugging
in without refueling, the gasoline in your
tank eventually becomes old. Old fuel can
damage the engine and fuel system.
To prevent the fuel from becoming old, your
vehicle automatically enters fuel freshness
mode. In fuel freshness mode, your vehicle
operates in hybrid mode, causing the
gasoline engine to run in order to consume
the fuel in the fuel tank.
18 19
When the vehicle is in Low Engine Use
mode, the vehicle runs the engine as
necessary. That means if you select the EV
Now
mode when the vehicle is in the Low
Engine Use mode, EV Now mode suspends
for as long as you are in Low Engine Use
mode. You can suspend the Low Engine
Use mode by getting regular oil changes
and resetting the oil life monitoring system.
TIRE PRESSURE
MONITORING SYSTEM
Your vehicle shows a low tire pressure
warning light in your information
display when one or more of your tires
are significantly under-inflated. If this
happens, stop and check your tires as soon
as possible. Inflate them to the proper
pressure. Refer to the Inflating Your Tires
section in the Wheels and Tires chapter of
your Owner’s Manual for more information.
TIRE MOBILITY KIT
C-MAX Energi includes a tire mobility kit
that is under the front passenger seat. It
consists of an air compressor to reinflate
the tire and a sealing compound in a
canister that seals most punctures caused
by nails or similar objects. Refer to the
Wheels and Tires chapter of your Owner’s
Manual for more details.
essential
information
FUEL TANK CAPACITY
AND FUEL INFO
C-MAX Energi has a 14.0 gallon (53L)
fuel tank capacity, in addition to its
high-voltage battery system.
Use only “Regular” UNLEADED fuel
with an octane rating of 87 or higher,
with no more than 15% ethanol.
Do not use ethanol
E20 - E85(E85),
diesel, fuel-methanol, leaded fuel or
any other fuel because it could
damage or impair the emission
control system.
REFUELING
Your vehicle features a locking
fuel door and an auto-sealing
feature that locks the fuel tank
refueling valve.
1. Put your vehicle into park (P) and switch
off the ignition.
2. Press the button
located on the center
console. Pressing this button unlocks the
fuel tank refueling valve, allowing the fuel
filler door to open so you can insert the
fuel filler nozzle into the fuel inlet.
3. Wait up to 15 seconds
before opening the fuel
filler door. During this
time, a Fuel Door Opening
message appears in
the Information display.
4. When the door opens, a
Fuel Door Open message appears in the
information display, indicating that the
vehicle is ready for refuelling. The vehicle
remains ready to refuel for approximately
20 minutes. If you need more than 20
minutes, you need to press the refueling
button again. You may experience the
fuel pump shutting off if the refuel button
is not pressed again.
5. Open the fuel filler door.
6. Slowly insert the fuel filler nozzle fully
into the fuel system, and leave the nozzle
fully inserted until you are done pumping.
Hold the handle higher during insertion
for easier access.
7. After you are done pumping fuel, slowly
remove the fuel filler nozzle. Allow
approximately 5–10 seconds after
pumping fuel before removing the fuel
filler nozzle. This allows residual fuel to
drain back into the fuel tank and not spill
onto the vehicle.
NOTE When refilling with a portable
container, use only the funnel that comes
with your vehicle. Do not use aftermarket
funnels as they do not work with the
Easy Fuel
® system and may cause damage.
You can purchase extra funnels from your
authorized dealer.
ROADSIDE ASSISTANCE Your new Ford vehicle comes with
the assurance and support of 24-hour
emergency roadside assistance.
To receive roadside assistance in the
United States, call 1-800-241-3673.
In Canada, call 1-800-665-2006.
TOWING YOUR VEHICLE
Towing your vehicle behind an RV
or any other vehicle may be limited.
Refer to Towing the Vehicle on Four
Wheels in the Towing chapter of your
Owner’s Manual.